Ciocca Chrysler Dodge Jeep Ram of Flemington

I have purchased several cars over the years, and my experience at Ciocca was absolutely the best!! I worked with Sam Bottros in Sales and he was great. Once I found the vehicle I was interested in we w experience at Ciocca was absolutely the best!! I worked with Sam Bottros in Sales and he was great. Once I found the vehicle I was interested in we went on a test drive and he explained the car and answered my questions. I then met with Anthony Izzo (Business Manager) and again explained the process of leasing the vehicle. It was the most seamless transaction from start to and I didn't need to spend the entire day there (as I have at other dealerships). I would recommend Ciocca to anyone looking to buy or lease a vehicle!! More

Service Department was clean, William was polite, informative and respectful and the wifi was solid so I got some work done informative and respectful and the wifi was solid so I got some work done More

From the time I stepped in the door to me leaving for lunch to returning all positive attitude they greeted me the minute I stepped in..everything was in line and ready for me to go great on timing…overa lunch to returning all positive attitude they greeted me the minute I stepped in..everything was in line and ready for me to go great on timing…overall outstanding experience More

The staff at Ciocca was curtious and extremely helpful in my truck repair. I would highly recommend them! my truck repair. I would highly recommend them! More

The staff was very helpful , and explained everything that we had asked of them . They were very professional. that we had asked of them . They were very professional. More

Good service, friendly staff. Process went fast, easy and with no worries. Would do business agai Process went fast, easy and with no worries. Would do business agai More

Olivia was very helpful, took the time to explain, and went the extra mile. All while juggling multiple customers. went the extra mile. All while juggling multiple customers. More

Olivia was fantastic, she was very friendly and knowledgeable about the transaction, she also was congratulatory towards me when I purchased the new vehicular vehicle,thank you so much Olivia knowledgeable about the transaction, she also was congratulatory towards me when I purchased the new vehicular vehicle,thank you so much Olivia More

Extremely knowledgeable staff And we’re kind enough to squeeze me in to an earlier appointment was in and out within an hour I will definitely recommend and go back to the dealer for service squeeze me in to an earlier appointment was in and out within an hour I will definitely recommend and go back to the dealer for service More

Does not stand behind their work Had a top end rebuild on a 2014 grand Cherokee in 12/2023. Had to return to the Ciocca for another issue. Upon inspection it was found the top end rebuild was faulty and the a 2014 grand Cherokee in 12/2023. Had to return to the Ciocca for another issue. Upon inspection it was found the top end rebuild was faulty and the most of the seals are leaking oil. The service advisor “tried” to have Chrysler make an exception for the repair. This was supposed to take a while for them to answer. David had gotten an answer back within an hour, a flat out no. Asked Thor a manger to speak with me. I believe the manager name was Roy. He had called me with pretty much not a care about the issue. He proceeds to say let’s just be real it’s a 10 year old vehicle. Yes, but with major repair under 2 years old that has failed. After going back and fourth he proceeds to tell me he didn’t have to call me, only did it as a curtisy. They refused to explore any options what so ever. It was just take it or leave it and literally tough luck so sad to bad. I have been a mopar owner for life. I will never deal with this dealership or even buy another mopar product as long as I live if this is how they test a loyal customer. Long story short Ciocca Chrysler Jeep could care less about you as a client. Only cares about the $$$. If I am so lucky to even get a response to this review( I doubt I will) it will be the standard” we are sorry to hear about this negative experience. Pleas contact one of our managers at 908-788-xxxx” I will now have to take my vehicle to a trusted mechanic and spend upwards of $1200 to correct an issue that should never have happend. More