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99 Reviews of Ciocca Chevrolet - Service Center
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Verified Customer
June 23, 2024
Your work is done with quality and respect for other time. I appreciate that thank you. time. I appreciate that thank you. More
by GANGSTAGRANDMA11
Employees Worked With
June 19, 2024
Have purchased multiple cars here and spent untold amount of money on repairs. On June 18th took my Z/28 in for inspection. I was told that the a/c belt needed replacement and further that the belt had been of money on repairs. On June 18th took my Z/28 in for inspection. I was told that the a/c belt needed replacement and further that the belt had been installed in correctly. I declined the repair for that since I had installed the belt. I took the car home and did find that I had inadvertently placed the belt above the upper pully instead of below it. It took me app. 2 minutes to reset the belt correctly. Now why couldn't the technician who discovered that simply have corrected it? It would have taken him 30 seconds. This is customer service? This is how you treat loyal customers? This says one thing about this dealer. The only thing that matters is $$$$$$$. This was a totally small fix which cost them nothing to correct. After all I have spent here this tells me to go elsewhere. Customer service is dead More
by FLYERFAN88
Employees Worked With
June 14, 2024
chris was very polite n nice to me he listened to what i wanted done to my car did everything i asked n told me what i needed everything was done to my satisfaction very good mechanics thank you for a great wanted done to my car did everything i asked n told me what i needed everything was done to my satisfaction very good mechanics thank you for a great job you all did More
by dlutte0503
Employees Worked With
chris who serviced my car
June 14, 2024
Did a great job, from making an appointment, to showing me a video of the car in service to completing the job. me a video of the car in service to completing the job. More
by DL525
June 13, 2024
We took our new car to get cleaned for the first time after owning it for 5 days and when they were finished I saw a chip in my paint so I brought it up to their attention and they showed me a picture th after owning it for 5 days and when they were finished I saw a chip in my paint so I brought it up to their attention and they showed me a picture they took and said it was there before but I couldn't see it in the picture. So they tried to touch it up with a touch up paint pen! IT LOOKS WORSE NOW! Looks like they used white out on my white car! I'm so upset about this. It was a small chip but it'll rust! They all acted like it was no big deal, but this was my first new car! They turned an unfortunate issue into a worse one and I'm NOT happy! The fact that they tried to cover it using a paint pen Just tells me that they accepted the fact that they screwed up and wanted to make it up but instead they made it worse and now I'm very upset More
by AWEHRHEIM9
June 12, 2024
Excellent service experience from arrival to departure. All the work was done in a timely manner. All the work was done in a timely manner. More
by Satisfied customer
Employees Worked With
June 09, 2024
Ciocca Chevy made my service experience extremely painless, the service manager was excellent, I couldn’t have for any thing more, keep up the good work! painless, the service manager was excellent, I couldn’t have for any thing more, keep up the good work! More
by tmhrycyszyn
Employees Worked With
June 02, 2024
Always very professional and explain what needs to be done prior to do a particular service. Kept up to date on progress while in the service garage and no surprises when I actually go to pay the bill. done prior to do a particular service. Kept up to date on progress while in the service garage and no surprises when I actually go to pay the bill. More
by Bdalyjames22
Employees Worked With
Brian Deleon and Chris
June 01, 2024
Always a great please to bring my new vehicle in to the service center there. service center there. More
by HILLBENNERDELUXE
