Ciocca Chevrolet of Princeton
Lawrenceville, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Got the Saturn treatment My last new vehicle purchase was a Saturn Vue. Saturn's motto was a different kind of car a different kind of car company. Well for as a differen My last new vehicle purchase was a Saturn Vue. Saturn's motto was a different kind of car a different kind of car company. Well for as a different kind of car . I got a Chevy Bolt ev (electric vehicle).And as for a different kind of company .Ciocca Chevrolet is just that. From a fair no hagglingprice to customer satisfaction My salesmen Joe (great guy) went to all out to meet all my concerns. Upon picking up my vehicle it not only had a showroom shine. But it was in the showroom!.Where Joe valayed my Bolt EV to me. (Happy and hummemled. Nice touch Thanks Joe ) I truly did Experience The Difference at Ciocca Chevrolet. Thanks Guys. (Joe, Bryan & Zak) More
Could have been better I brought my car for service, because of an intermittent check engine light fault that was identified as an air conditioner issue. It was my second v I brought my car for service, because of an intermittent check engine light fault that was identified as an air conditioner issue. It was my second visit because of the intermittent nature of the warning light. I needed to be more insistent on my second visit, pointing out that an intermittent fault was more annoying because you lose the functionality of the warning system unless the immediate cause is found and eliminated. I bought my car in at 7:30 am and it was not fixed until the following morning. The problem was eventually found to be a slightly low refrigerant level. Andrew explained that it was because the service team assumed approached the problem assuming a more complex fault was the cause but I think that this ought to have been one of the first things to check. Sometimes computer monitoring of car engines can get in the way of good old fashioned car mechanics. In days gone by the first thing that mechanics checked was refrigerant levels even if in this case the air con appeared to be working effectively. I think an older service tech might have gone there more quickly? The worst aspect however of my service experience is the appalling tendency at Ciocca to leave customers, who call in for status reports or to set up an appointment, on hold for inordinately long wait times. There is no effort to get back to the person on hold to explain why this is happening. I find this unacceptable and annoying and it caused me to complain to the Ciocca Chevrolet GM about it. If this situation is not improved, it will almost certhinly lead me to seek alternative servicing for my vehicle.. More
Bought a Great Used Subaru Dylan is the man! Got me a great car at a great price and was extremely easy going, helpful, and not pushy at all. Also they have a popcorn machine. Dylan is the man! Got me a great car at a great price and was extremely easy going, helpful, and not pushy at all. Also they have a popcorn machine. More
Great Service as usual! A usual, the Service Center at Ciocca was great, especially my advisor Graham. He took the time to answer my questions concerning the trunk lock and t A usual, the Service Center at Ciocca was great, especially my advisor Graham. He took the time to answer my questions concerning the trunk lock and the wheel locks. He knows his stuff! More
Repair or Replace Graham to the rescue again. Found nail in tire after dealing with what I thought was a leak. A permanent patch was put in thereby saving this senior c Graham to the rescue again. Found nail in tire after dealing with what I thought was a leak. A permanent patch was put in thereby saving this senior citizen money. More
Backing up the Ciocca Promise. The service staff was very friendly and professional and backed up the Ciocca Promise that came with buying a car from a Ciocca dealership. Thanks gu The service staff was very friendly and professional and backed up the Ciocca Promise that came with buying a car from a Ciocca dealership. Thanks guys! More
My Corvette service and troubleshooting faults Routine service as per OEM guidelines also troubleshooting faults Andrew arranged for a ride back to my house because car had to stay over night calle Routine service as per OEM guidelines also troubleshooting faults Andrew arranged for a ride back to my house because car had to stay over night called later that night to give me an update on the fault issue they cleared the computer service was great no complaints . More
A great car, and a comfortable buying experience. I leased a new Chevy Volt; my first lease ever, and my first new Chevy. Eric made the process very easy and low key - answering all my myriad questio I leased a new Chevy Volt; my first lease ever, and my first new Chevy. Eric made the process very easy and low key - answering all my myriad questions and dealing with my delays. I've met many other people last the dealership since and all have the same patient helpful approach as Eric. More
Overall Experience From the time I walked in and was greeted by a sea of blue shirts. Leading to the time of purchase with Mr Mike. Through the financial process, and de From the time I walked in and was greeted by a sea of blue shirts. Leading to the time of purchase with Mr Mike. Through the financial process, and delivery of vehicle., all was very refreshing/pleasant. Customer service has gone astray, but that's not the case here with Chevy Ciocca in Princeton! And services provided post purchase without hesitation upholding their care/word of certified preowened and warranties, I would recommend to everyone! Thank You., ~Kevin F. More
Chris was helpful and knowledgeable great person I felt very relax through the hole process every one was very nice to me and my wife I would not hesitate to purchase another car vehicle from ciocca I felt very relax through the hole process every one was very nice to me and my wife I would not hesitate to purchase another car vehicle from ciocca your staff is excellent and the dealership is very nice and clean thank you for your service. Charles and Beverly Nelson More