Ciocca Chevrolet of Princeton

Best service Was very helpful and got my truck back to us in timely matter. I would highly recommend this dealership! Very knowledgeable and very personable! Fi Was very helpful and got my truck back to us in timely matter. I would highly recommend this dealership! Very knowledgeable and very personable! Five stars More

Awesome experience in buying a car The people at Ciacco Chevy were awesome. Joe Vasquez was great. The entire staff took great care of our needs and wants. Everyone went above and beyon The people at Ciacco Chevy were awesome. Joe Vasquez was great. The entire staff took great care of our needs and wants. Everyone went above and beyond to help us Thank You very much More

Amazing!! The best experience! Everyone was amazing so professional and extremely helpful! Ciocca for all your vehicle needs I would never think about going any The best experience! Everyone was amazing so professional and extremely helpful! Ciocca for all your vehicle needs I would never think about going anywhere else! More

Car was misdiagnosed and our concerns ignored. I brought my car in for service at Ciocca Chevrolet for a steering noise and vibrating when steering in October 2018. We left the car and Graham call I brought my car in for service at Ciocca Chevrolet for a steering noise and vibrating when steering in October 2018. We left the car and Graham called us and told us the problem was a “technical service bulletin.” The dealer tried to charge us well over $1400+ to remedy the problem. I contacted GM customer service and GM lowered the price down to about $600 which I paid in full. When we took the car home, we noticed the same noise and the vibration was still there. We called Graham who told us to give it a few days and that the noise will go away and to bring it back if it was still doing it.` My husband brought the car back less than a week later as the steering and noise didn’t get any better. He test drove the car with Graham. Graham heard the noise and told my husband that “the noise was normal and nothing was wrong.” Another week passed, my husband and this time I went with him to bring the car back. This time, Graham, my husband, and I test drove the car around the lot. Again Graham heard the noise, said nothing was wrong and told us it was some kind of “steering cable” noise which was normal and that if it was serious he would do something about it. Another week passed, both my husband and I brought the car back again for a third time. This time we were luckily greeted by a Jeff. Jeff sat in the car, did not even drive it, turned the wheel and identified the noise and told us he thought it was the rack and that they would check it out. Low and behold it was the rack. I must say finally we were very lucky to have Jeff look at it this time. Finally, the rack was replaced, no noise and the steering seems fine. We had to pay another $250 for the rack and our extended warranty paid $880. We know the car was misdiagnosed the first time. Needless to say, we called GM to put in a complaint about being misdiagnosed and want the $600+ we paid the first time for the totally unnecessary repairs refunded. It should have only cost us $250 to have our steering fixed. If we did not contact GM the first time and if the extended warranty did not chip in the second time we would have been paying over $2500+ to have the steering fixed! We will not take our car to Ciocca Chevrolet for service again . We will try another GM dealer. More

Purchasing a 2018 Malibu Chris was the first person we met with upon entering the dealership. He was attentive and friendly, never pushy about anything like most other dealers Chris was the first person we met with upon entering the dealership. He was attentive and friendly, never pushy about anything like most other dealerships are. We first took a test drive and Chris pointed out all the features of the vehicle. We then built the car out online to try and get a rough idea for what the price would be for all the features I wanted. Originally, I was planning to get the LT and Bryan went so far as to find an exact match for the vehicle I wanted that he was ready to bring a car in from Michigan to get it to us. Furthermore, the first price that was given to us was well under what we were expecting, enough so that we asked them to give us a price on the Premier trim and the price that came back on that is what we're expecting the LT to be after we went through some negotiating. Brendan came to introduce himself early in the process and was helpful in explaining the warranties and drew everything out on paper for us. Upon signing all the paperwork, we met with Eric who helped us handle everything with the insurance company. Would recommend these guys for getting a good deal on a car, will write another review upon my first service trip there. More

Work not ✔ Due to a part not being available the recall was not performed. This is fine. What is not fine is that the appt has not been rescheduled Due to a part not being available the recall was not performed. This is fine. What is not fine is that the appt has not been rescheduled More

Eric Gomez We have bought a lot of cars in our years, but nothing compares to the service that we received from Eric Gomez. He asked all the right questions and We have bought a lot of cars in our years, but nothing compares to the service that we received from Eric Gomez. He asked all the right questions and came out with the perfect car and deal. Highly recommend this dealership and Eric Gomez More

Easy to deal with and honest! Both Michael and Graham were fantastic to deal with while my vehicle was in for transmission work. I even received daily updates on the status of my v Both Michael and Graham were fantastic to deal with while my vehicle was in for transmission work. I even received daily updates on the status of my vehicle, which was not expected. Thank you! More

The best car buying experience I have ever had....hands down As a female sales management professional in a premium brand category, I was both anxious and excited to buy my next new vehicle. I consider myself a As a female sales management professional in a premium brand category, I was both anxious and excited to buy my next new vehicle. I consider myself a brand loyalist and if I love my experience somewhere, they will not only earn my trust, but my future business as well. I was ecstatic to go to the new Ciocca Chevrolet of Princeton even on what turned out to be a windy and cold night, only because the experience was top notch. I was greeted by Joe Vazquez.....outgoing, well put together, savvy and enthusiastic. Not to mention....sharp! Joe "peeled away at the layers of the onion" as we like to use this analogy in our own world. He asked me questions to get right to the heart of what I not only wanted, but NEEDED! He put me in just the right vehicle for ME and that is what exemplary service is all about. The rest of the experience was made further superior with the help of the Manager and Finance Team. I could not have asked for this experience to have been any better if I wrote the scenario myself. James worked with Joe on pricing I could afford and Brendan and Zach made sure I understood extended warranties, the Ciocca Promise and what I should expect as customer.....or in my world, a CLIENT! Thank you guys for a wonderful car buying experience. I will be in tomorrow with some homemade goodies for all of you and to show off my new Chevy Equinox! More

Service They fixed our Camaro where Reedman's could not. Our Camaro was in Redman's for 2 days and they could not find the problem at Ciocca it found and rep They fixed our Camaro where Reedman's could not. Our Camaro was in Redman's for 2 days and they could not find the problem at Ciocca it found and repaired within hours. More