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Ciocca Chevrolet of Princeton
Lawrenceville, NJ
1,197 Reviews
Ciocca Chevrolet of Princeton, NJ is here to help you Experience The Difference for yourself and see why we're one of the top new Chevrolet & used car dealers in the Bordentown, Ewing & Lawrenceville areas. Stocked with a full line of the newest Chevrolet Models, as well as a huge selection of Used Cars, Trucks & SUVs, Ciocca Chevrolet of Princeton takes pride in helping you find the perfect fit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,197 reviews
December 07, 2018
Overall good experience Easy to schedule, pricing was good. Was there longer than planned but i was made wonderfully comfortable while i was waiting. I had a hiccup where my. Easy to schedule, pricing was good. Was there longer than planned but i was made wonderfully comfortable while i was waiting. I had a hiccup where my.car wouldn't start after the oil change was done but they helped me with that right away. Overall good experience and customer service was kind and informative. I would reccomend this shop. More
by CNNOAKLEY
Verified CustomerEmployees Worked With
Dan Maida, Mike Drake
December 06, 2018
Great service experience A friendly dealership and service folks are knowledgeable and helpful. Tried to get answers to my questions. I will recommend others to this dealers A friendly dealership and service folks are knowledgeable and helpful. Tried to get answers to my questions. I will recommend others to this dealership. Graham and Megan are very professional. More
by Tahoe owner
Employees Worked With
Graham Horst
December 05, 2018
Best car buying experience I came into Ciocca to buy a used Chevy Equinox for my daughter. Eric was so friendly and accomodating and truly made this experience pleasurable. I wi I came into Ciocca to buy a used Chevy Equinox for my daughter. Eric was so friendly and accomodating and truly made this experience pleasurable. I will definitely be back for any future car purchases. More
by KBRUCATO
Employees Worked With
Eric Gomez, Dylan Ciocca
December 04, 2018
Exceptional service! Ciocca Chevrolet, Michael Minniti, Graham Horst and the entire service department are simply fantastic. Everyone I've come across in the dealership i Ciocca Chevrolet, Michael Minniti, Graham Horst and the entire service department are simply fantastic. Everyone I've come across in the dealership is extremely professional and dedicated to ensuring that any concerns I have about my Volt are addressed promptly and courteously. I am admittedly very particular about maintaining my vehicles and I truly appreciate the attention to detail and precision that the Ciocca team puts into servicing my Volt and keeping it running perfectly. I couldn't imagine trusting my car to anyone else! More
by Jerseyguy
Employees Worked With
Milton Lee, Eric Gomez, Graham Horst, Dennis Pfeiffer, Michael Minniti, Kate Rufe
December 04, 2018
Great experience Flexable adjusting service appointment time with me and pleasant conversation on phone. Quick check-in and comfortable waiting area to spend time dur Flexable adjusting service appointment time with me and pleasant conversation on phone. Quick check-in and comfortable waiting area to spend time during service. Easy checkout and payment. More
by PSHEARN
Employees Worked With
Brendan Boyle, Mike Drake, Dylan Ciocca, Kate Rufe
December 04, 2018
Great service! Great sales! We had a great experience while buying our new car at this dealership. The salesman was awesome and helpful and worked with us on everything. We had a great experience while buying our new car at this dealership. The salesman was awesome and helpful and worked with us on everything. More
by SCOTTALBOUM
Employees Worked With
Graham Horst, Dylan Ciocca, Joseph Goulazian
December 04, 2018
Buying new car with ease The entire Princeton team including Matt, Craiger, Dan, and Dylan made leasing a new car extremely easy. Every step was laid out by the sales team and The entire Princeton team including Matt, Craiger, Dan, and Dylan made leasing a new car extremely easy. Every step was laid out by the sales team and I was in and out of the dealership within 2 hours More
by JOEY.STAGIAS
Employees Worked With
Dan Maida, Milton Lee, Dylan Ciocca, Matthew Stagias, Craig Eshleman
December 04, 2018
Very disappointing. Will not buy from them again We purchased a 2018 Tahoe from Ciocca Chevrolet in Princeton, NJ. When we picked up the truck, the salesman Chris Fernandez told us that if we give O We purchased a 2018 Tahoe from Ciocca Chevrolet in Princeton, NJ. When we picked up the truck, the salesman Chris Fernandez told us that if we give On Star our credit card number, we will receive a free trial. But he warned us that "if we do not call to cancel, we will be billed monthly and registered for On Star and be billed regularly." We chose to keep On Star and never called to cancel it. We felt more comfortable having that service for emergencies, just in case. WELL fast forward a few months to an emergency situation. Our 21 month old infant was playing with the truck remote while we were strapping him in his car seat and when we closed the door, the car locked with our second set of keys in the truck as well. The diaper bag had the second set of keys in there! My wife was horrified, so scared and upset and so was I until I realized that we were signed up for On Star. So I called On Star to have them unlock the car (because that is one feature that On Star has, they unlock car doors immediately for you. However, when I called they told me that we are not a registered On Star customer, that we had been unregistered and we did not know this. We called our salesman and he told us that he remembered us and yes that he remembered calling On Star and giving our credit card for the services and does not know why we were unregistered for On star. We had the police at the scene and they had to smash our window to get the door unlocked. Now Ciocca wants $600 for labor and parts to replace this rear passenger window and will not reimburse us or even discount the window. They would not even install it free and ask us to just pay for the actual window. This was an absolute nightmare for us and Ciocca has shown no sorrow or accepted any responsibility at all. They said On Star is a third party and has nothing to do with them. Thank heavens our baby was fine and nobody got hurt. What if it was freezing temperatures or burning hot in the summer heat? What if this was a horrible car accident and death was involved and could have been avoided with services of On Star that somehow got unregistered as they claim. They should not tell customers to sign up for trials of On star, make them feel safe, accept credit cards for the payment of On Star only to find out that it is false when you truly need the service of On Star! I am super disappointed with how Ciocca handled this and it shows what type of people they are. At least humor us and say you will try your best to help, see what you can do, have a manager discount the window, install the window at a discounted rate...... Something? Anything? NO! Disgusting is what they are. More
by joelbraun18
Employees Worked With
Christopher Fernandes
December 03, 2018
A+ Service Great experience with the Service Team , from Graham to Mike . Thank you , I found my place to service all my vehicles in the future .. Thank you Great experience with the Service Team , from Graham to Mike . Thank you , I found my place to service all my vehicles in the future .. Thank you More
by PFORD2
Employees Worked With
Graham Horst, Michael Minniti
December 03, 2018
Quick, friendly, helpful Having moved from PA where front plates are not required, my car did not have the front bracket for a front license plate. I called Ciocca Chevrolet a Having moved from PA where front plates are not required, my car did not have the front bracket for a front license plate. I called Ciocca Chevrolet and spoke with David in the service center. When I got to the service center, I was seen right away, even though I didn't have an appointment. Everyone was very friendly and helpful, and the wait time was much shorter than expected. Thank you! More
by POULTON.JACLYN
Employees Worked With
Dave Marra, Manny Jimenez
