Ciocca Chevrolet of Princeton

Salesman Our salesman Clarence was very polite. He was in touch with me and worked very tirelessly to find the vehicle that I wanted. I liked that he texted me Our salesman Clarence was very polite. He was in touch with me and worked very tirelessly to find the vehicle that I wanted. I liked that he texted me the same day I felt that he cared about my needs. More

New Tahoe My wife took a Tahoe for a test drive and fell in love with it! Process was seamless to drive our new car home that day...;)) My wife took a Tahoe for a test drive and fell in love with it! Process was seamless to drive our new car home that day...;)) More

Exceptional service Clearance Sales person knowledgeable and courteous Mike finance was knowledgeable and made closing of car lease quick. Second leased car with this Clearance Sales person knowledgeable and courteous Mike finance was knowledgeable and made closing of car lease quick. Second leased car with this dealership and same great service both times. More

Taking advantage My wife took her leased car in for Lube, oil, filter and tire rotation, when her car was done the bill was $1000.00 dollars, she questioned it and was My wife took her leased car in for Lube, oil, filter and tire rotation, when her car was done the bill was $1000.00 dollars, she questioned it and was told there were other stuff that was due, like changing the brake fluid, it’s a 2017, as a former Service Manager for a GMC Dealer I never heard of this. Her wipers stopped working, called three times, no answer at the service desk, I have bought cars there, from Gary, since it was Patterson Chevy, I’m due now but it won’t be there. More

Splendid Car Buying Experience We worked with Hank Kaufmann and Joseph Goulazian on Labor day to purchase a car for my quickly dying vehicle. They made our visit quick, and made sur We worked with Hank Kaufmann and Joseph Goulazian on Labor day to purchase a car for my quickly dying vehicle. They made our visit quick, and made sure we left with the vehicle in which we were interested. High marks to all! More

Purchasing a new car I had a very pleasant experience while purchasing my new car. Jared Lavarra, and James Jimenez were very helpful and courteous throughout my negotiat I had a very pleasant experience while purchasing my new car. Jared Lavarra, and James Jimenez were very helpful and courteous throughout my negotiating experience. I also found Joseph Goulazian explanation of the extended warranty being offered very helpful. There were other employees that I met throughout this process, all of whom were also very courteous. More

Everyone was very helpful! Everyone wanted to make the new car happen for me. This is my 4th Chevy. Alex was very helpful and considerate of my situation. Love my new Trax. Everyone wanted to make the new car happen for me. This is my 4th Chevy. Alex was very helpful and considerate of my situation. Love my new Trax. More

Terrible I gave this rating simply because the customer service I received and still am receiving or I should say lack of customer service. I called the salesm I gave this rating simply because the customer service I received and still am receiving or I should say lack of customer service. I called the salesman about some concerns I had about the vehicle I leased, he called me back and then proceeded to tell me he couldn't help me and he would have a manager contact me back... which he texted me(not personable at all) a week later still no one has contacted me. I call salesman again, he doesnt answer. I left a message literally two minutes later he texts saying I am with a customer my manager will call you shortly. So he was with a customer but yet had time to check his voicemail? So manager calls me and is basically not compassionate at all and was basically trying to get more money from me and basically telling me he couldn't do anything for me. I wss supposed to get scheduled to have automatic start installed, manager was supposed to set that up. Its been over a week and still have heard nothing! Not even a call from the salesman to see how the car is working out. You all pride yourselves on customer service yet your customer service is garbage or my experience has been garbage. I am not happy and when my lease is up I will gladly return my car and go elsewhere and I will not reccomend this place to anyone ever! More

Excellent The dealer worked with my request and with what I could afford. I was very pleased with the results and the experience of these sales personnel. The dealer worked with my request and with what I could afford. I was very pleased with the results and the experience of these sales personnel. More

Great Service I was exceedingly happy with the experience that I had at this dealership. I went in before I had to go to work so I was on a time crunch. I picked ou I was exceedingly happy with the experience that I had at this dealership. I went in before I had to go to work so I was on a time crunch. I picked out the car I wanted, was able to test drive it all before I had to go to work. Hank was very helpful and knowledgeable and was even willing to work with me to get the deal I wanted. Phenomenal job! More