Ciocca Chevrolet of Princeton

Great Experience I came to Ciocca on behalf of my in-laws who don't get around very well anymore with the intention of helping them arrange their Chevy lease return an I came to Ciocca on behalf of my in-laws who don't get around very well anymore with the intention of helping them arrange their Chevy lease return and (hopefully) research and pre-select the right pre-owned vehicle for them to replace their lease. I was greeted by Chris Middleton, and explained my situation and objectives. He took the time to listen to my goals and understand what I was trying to accomplish even after realizing I was not looking for a car for myself nor was I the final decision maker. We researched the vehicles they had available, and selected a couple viable options that fit both the physical and financial requirements that were in play. I left the dealership that afternoon with solid price offers on those two vehicles to bring back and present to my in-laws. We shopped the deals around a little and determined we were getting a great price, and called back Chris to commit. Ciocca went the 100% EXTRA MILE and offered to deliver the car to my in-laws residence (40 minutes away from the dealer) and complete the required paperwork with them at their dining room table!!! Chris drove the car out to their house and step by step expertly & patiently explained everything in detail to my father in law, collected the necessary signatures and was on his way. (taking the lease return with him!!) Excellent customer service. Based on this experience, we whole hardheadedly recommend Ciocca & Chris Middleton. THANK YOU! More

Exceptional Service We were especially happy with our car leasing experience at Ciocca Chevrolet. They met are price expectations and were very enthusiastic to ensure ou We were especially happy with our car leasing experience at Ciocca Chevrolet. They met are price expectations and were very enthusiastic to ensure our vehicle requirements were satisfied. Overall our salesman, Jeffton Pierre, and business representative, Eric Gomez, were great! They made a real effort to get us on our way quickly while still providing us with detailed information for terms of the lease and vehicle features. We would definitely recommend this dealership to others and are overall very satisfied with our new Chevy Equinox. More

Good and bad. I was happy with the salesman somewhat happy with the car. Tire pressure indicator is still on when I was told it was fixed. Didnt like the extended w I was happy with the salesman somewhat happy with the car. Tire pressure indicator is still on when I was told it was fixed. Didnt like the extended warranty guy at all. Started out at $4400 and 3 offers later is down to $1200. At that point I wasnt happy and then he expected me to explain to him why I didnt want it. More

We took it in for a major service. They failed to service the car in the estimated time; took 3.5hrs vs 90mins and found out they didn’t treat the TPMs and later found a nail in tire; Parts that were ordered the car in the estimated time; took 3.5hrs vs 90mins and found out they didn’t treat the TPMs and later found a nail in tire; Parts that were ordered hadn’t even come in yet and no phone calls for over 3 weeks now and don’t even have a date fo get the parts installed. Poor service and accountability and was expecting much better for a deal who advertises they provide exceptional service. More

Great dealership like to thank Cris Middleton, Erick Gomez And Mike Drake for giving my daughter a great day on her first new car thanks for everything you did for my family Bruce Scully Gomez And Mike Drake for giving my daughter a great day on her first new car thanks for everything you did for my family Bruce Scully More