Ciocca Chevrolet of Princeton

Hank was wonderful and helped with every aspect of the decision making process as well as providing info about the vehicle I decided to lease so he's a 5 star. The finance department rates a 1 star howeve decision making process as well as providing info about the vehicle I decided to lease so he's a 5 star. The finance department rates a 1 star however. Out of his control,and trying to get lease info for 2 different vehicles from finance was incredibly difficult. They only wanted to provide info for the EXACT vehicle I wanted whereas I wanted a comparison in order to make a good decision. One gets the feeling that the dealership is either hiding something or looking for the customer to bargain their way through the numbers they ultimately provide. This isn't rocket science and the numbers should be easily accessible and produced upfront. Numbers for 2 vehicles were ultimately provided however. I have not experienced this type of policy elsewhere and I have to say I found this protocol really off putting. I actually considered going elsewhere for a new lease. If not for Hank and his tremendous help, I would have. Clarence was also a 5 star and helped greatly. More

Very professional and helpful. Answerd all my questions. They made the transaction as painless as possible. Did not have to spend hours at the dealership. They made the transaction as painless as possible. Did not have to spend hours at the dealership. More

All people encountered were very pleasant. Dealership has a very good stock of vehicles. Jeffton is new in sales department and was very pleasant and helpful. Give him stars! has a very good stock of vehicles. Jeffton is new in sales department and was very pleasant and helpful. Give him stars! More

Good experience I’d recommend Ciocca. Lost a couple of used cars while waiting Ciocca finance to get back to me, but ended up with a new car and was happy in the end I’d recommend Ciocca. Lost a couple of used cars while waiting Ciocca finance to get back to me, but ended up with a new car and was happy in the end. Sales person Gianfranco Illiano was excellent. More

this was the place to buy a new vehicle Jeffton Pierre (Jeff) was an exceptional sales person who went out of his way to get the deal done. Even after the sale, he was there to assist me (on Jeffton Pierre (Jeff) was an exceptional sales person who went out of his way to get the deal done. Even after the sale, he was there to assist me (on multiple occasions) helping me to get familiar with my new chevy bolt . He is definitely the person to see if you are buying a new car. Eric in financing was concise in the options available with his great presentation that was easy to understand and to the point. More

Very pleasant experience. Everyone we interacted with was friendly, upbeat, and helpful. The showroom was clean and welcoming. Our salesperson was young but personable, eager, and knowledgeable. friendly, upbeat, and helpful. The showroom was clean and welcoming. Our salesperson was young but personable, eager, and knowledgeable. More

My father brought his Chevy 1500 in to have a My father brought his Chevy 1500 in to have a preventative transmission fluid change. Strictly for maintenance! So my father drives the truck for 50 My father brought his Chevy 1500 in to have a preventative transmission fluid change. Strictly for maintenance! So my father drives the truck for 500 miles after the service and the truck suffer a catastrophic transmission failure. This truck has been used as a highway driver and to tow a single axle 5x10 utility trailer once or twice a month. Now cause he had a old 5 ton hitch on the truck from years ago they said he abused the truck. This truck was getting 18-19mpg. This truck was NO HEAVY HAULER and NOT ABUSED. Their service report showed no mention of burnt transmission fluid, no fluid quality issues or any mention of clutch material in the filter. My father loves this truck and now cause this dealer supplies a sub-par service there telling him that he has to pay for the new transmission cause their inability to do a proper flush! POOR workmanship. POOR service department. I would never recommend this place to anyone!!! More

never buy from here I had agreed on a price for a used car. When I got to the dealer and looked at financing I decided to use my own financing. I was given the final all I had agreed on a price for a used car. When I got to the dealer and looked at financing I decided to use my own financing. I was given the final all in cost and the price agreed upon was no longer valid. the price was increased because I wasn't financing through them. At no time was it mentioned the price was contingent on doing the financing through them. I left without purchasing. The next day I was contacted and told they would honor the price we had agreed upon and I informed them I would be there by 6pm. As I was traveling to the dealer I received a text that they had sold the car to someone else. More

Professional, non-pushy service when hunting for a used car. The cars we looked at were in excellent condition as well. Much better than experiences at other dealerships. car. The cars we looked at were in excellent condition as well. Much better than experiences at other dealerships. More

I had a great experience buying a used vehicle from the dealership. My salesman was very knowledgeable and helpful throughout the buying process. I will be coming back in the future! dealership. My salesman was very knowledgeable and helpful throughout the buying process. I will be coming back in the future! More