Ciocca Chevrolet of Princeton

I can’t say enough wonderful things about the team at Ciocca Chevrolet of Princeton. I had my 2017 Cruze that was purchased at another dealership serviced there many times and was impressed with the hone Ciocca Chevrolet of Princeton. I had my 2017 Cruze that was purchased at another dealership serviced there many times and was impressed with the honesty and integrity of their team. That car had some serious issues so I decided to trade it in at Ciocca. By far this was the greatest buying experience I’ve ever encountered. They are knowledgeable and absolutely transparent. They treated me as though I’m a member of the family rather than a customer. I love my new Cruze and the service Ciocca provided both before and after purchasing my car! Eric Gomez was absolutely amazing in getting me in a great new vehicle. He treated me as though I’m not only buying a car, but becoming a part of the Ciocca family. More

Ciocca Chevy of Princton. They will take advantage of you . I will not go back here ever ever again. They politely rob people especially women . . I will not go back here ever ever again. They politely rob people especially women . More

Absolutely terrible service and customer support. I spent three hours and the finance department was extremely rude. I would avoid this dealership they do not care about clients. Avoid Joseph, he is extremel three hours and the finance department was extremely rude. I would avoid this dealership they do not care about clients. Avoid Joseph, he is extremely rude. Zach was excellent! More

Alex Mariani was great. He was helpful and friendly before and after the sale. He explained all the features and options on my truck well. before and after the sale. He explained all the features and options on my truck well. More

I just leased my second Chevrolet from Ciocca, a new 2020 Bolt Premier to replace my 2018 Volt LT. I've come to expect nothing but the best from them over the years when it comes to both sales and service. T Bolt Premier to replace my 2018 Volt LT. I've come to expect nothing but the best from them over the years when it comes to both sales and service. This experience was more of the same! Andrew Michaels and James Jimenez were fantastic to work with as well as the rest of the team. If you are in the market for a new Chevy I cannot recommend them enough. More

This is the 4th vehicle my family has purchased from Ciocca. I purchased my 2018 Chevy Cruze in late March of 2020. It was a lease turn in; leased for one year. The inspection given to me upon date of t Ciocca. I purchased my 2018 Chevy Cruze in late March of 2020. It was a lease turn in; leased for one year. The inspection given to me upon date of the deal did not have a date. The inspection on file shows brake levels were 7s. I was told the vehicle was inspected recently and that all vehicles at Ciocca are fully inspected prior to sale. In June, I dropped my car off for service. Please note that no one mentioned the brakes would soon need to be replaced. In September, I heard a noise coming from the rear passenger tire. I found a nail in the tire. I also noticed the rotors were rusted and the pads were wearing thin. Seems like a case of lot rot to me! I could not get an answer about the brakes and the manager failed to call me back. There is no way I caused that amount of wear and tear on the brakes in less than 6mo and 3,000mi. The following day, I continued to leave messages for the service manager to authorize this service. Again, he never returned my call. I asked to speak to a manager multiple times. My requests were ignored every time. I even e-mailed him! Then the battery in my fob died upon trying to leave. Aren't the batteries in the remotes supposed to be changed upon sale of the car? To make matters worse, the tire pressure is still not balanced properly from the installation of the new tire. My experience overall was inconvenient and frustrating. I am not returning to Ciocca Chevy of Princeton. More

Zachary Pierson was great! He got the car we wanted ready and took care of everything we needed to do to get that car. He was very nice and efficient. I totally think he is the salesman to talk to. If you wa and took care of everything we needed to do to get that car. He was very nice and efficient. I totally think he is the salesman to talk to. If you want a new car, call him. More

I exchanged 15 text messages with this dealership, over the course of 5 hours, and I was unable to even extract a price on the vehicle which I was interested. Imagine running a business where it takes ove the course of 5 hours, and I was unable to even extract a price on the vehicle which I was interested. Imagine running a business where it takes over 5 hours to (unsuccessfully) get the price of something they are selling. I would avoid these guys unless you like wasting your time. More

Andrew gave us top notch customer service. Anxiety free buying experience. Everyone went out of their way to make us comfortable. We will absolutely recommend Ciocca to everyone. buying experience. Everyone went out of their way to make us comfortable. We will absolutely recommend Ciocca to everyone. More

Over 8 emails with the Internet Director. Once I requested lease payments, I haven't heard back. Its been over 10 days and still nothing. Rating would be zero requested lease payments, I haven't heard back. Its been over 10 days and still nothing. Rating would be zero More