Ciocca Chevrolet of Princeton

Great Experience! Zack assisted me in my search for the right vehicle and made the process simple and quick! Zack assisted me in my search for the right vehicle and made the process simple and quick! More

I never write reviews but had to report this. I was charged $359.90 to do a diagnostic on a check engine light and tire pressure sensor. This is ridiculous. We own a Ford, Audi, VW, and Honda an I was charged $359.90 to do a diagnostic on a check engine light and tire pressure sensor. This is ridiculous. We own a Ford, Audi, VW, and Honda and have never been charged this crazy amount of money to check warning lights. Will never buy a car at this dealer again. More

Quoted me prices 20 percent more than any other dealership. Also quoted service that was not needed, like a battery replacement at 27,000 miles. dealership. Also quoted service that was not needed, like a battery replacement at 27,000 miles. More

I was very excited about purchasing a new Chevy today and what a let down. I have purchased 3 Chevy's in the past from dealerships and this was by far the worst experience. I left the dealership appr and what a let down. I have purchased 3 Chevy's in the past from dealerships and this was by far the worst experience. I left the dealership approximately 10 hours ago and I'm still traumatized by the way I was treated. The Sales Manager was horrible and to think this guy was giving direction to the sale person . I am a well qualified potential customer . What an awful experience Integrity , service and respect went out the window . I was here to purchase a vehicle not play games and have the sales person and sales manager running back and forth making their play as to how they can make me purchase a vehicle . I was so turned off I left . Your not the only Chevy dealer in NJ. Wish you the best . More

IF YOU CAN GO ANYWHERE ELSE PLEASE DO NOT GO HERE. I’m writing this review to warn anyone who are first time car buyers, young women and anyone who just doesn’t know a lot about dealerships. This place is writing this review to warn anyone who are first time car buyers, young women and anyone who just doesn’t know a lot about dealerships. This place is a joke, I came here to finance my first car and walked out the lot with my car after being approved. A week after receiving my car I began receiving HARASSING phone calls from the dealership. Mostly by HANK KAUFMANN THE FINANCE MANAGER. They began expressing issues they did not SPECIFY before I signed my contract and left with my car, I still complied and gave them everything they asked for. Over the course of 4 weeks they harassed me repeatedly, LIED BLATANTLY for 4 weeks about a variety of issues including my financing. They told me I was financed through GM financial for 4 weeks when in reality I NEVER HAD A LOAN THROUGH GM. Now it makes since they completely messed up on there end and now we’re harassing me about it. HANK K still continued to lie RAN MY CREDIT MULTIPLE TIMES A MONTH AFTER I HAD THE CAR WITHOUT MY PERMISSION OR WITHOUT EVEN ACKNOWLEDGING ME. Very illegal and even preceded to lie about paper work I had to sign when in reality there was no paperwork they just wanted me to come to the dealership so they can FORCE me to bring the car back. The amount of emotional distress this place has caused me is RIDICULOUS and not okay. They assume I will just let them get away with this and continue MANIPULATING and lying to customers just to get there commission they don’t care what they have to do or say. They lied for a whole 4 weeks straight . PLEASE if you can go anywhere DO NOT GO HERE THEY DONT DESERVE YOUR MONEY NOR YOUR TIME. More

Amazed by service center auto entry automatic wheel alignment checker. Just drive in. Twenty five words minimum. Blah blah Twenty five words minimum. Blah blah Twenty five words minimum. Blah blah alignment checker. Just drive in. Twenty five words minimum. Blah blah Twenty five words minimum. Blah blah Twenty five words minimum. Blah blah More

Amazing Experience. I cant express how easy the process was made by my salesman Zach. Not only was he knowledgeable of the truck but he was patient through the whole process. there was no pressure to buy a was made by my salesman Zach. Not only was he knowledgeable of the truck but he was patient through the whole process. there was no pressure to buy and that is what made me buy. I wasn't just a customer to them. More

Purchasing a preowned Silverado from Alex Mariani was the best and faster auto purchase i've ever encountered. Alex listed to my description of my purchase plans and, instead of using that a a sales weapon, best and faster auto purchase i've ever encountered. Alex listed to my description of my purchase plans and, instead of using that a a sales weapon, he made the effort to ensure the transaction went smoothly. Hank, in finance, performed equally as well and allowed the sale to occur within about 2 hours. More

This was by far the BEST experience I have had in a long time related to buying (leasing) a car. From start to finish, my family was treated with respect and patience. Cristian would get 10 stars if tha time related to buying (leasing) a car. From start to finish, my family was treated with respect and patience. Cristian would get 10 stars if that many were available. He was awesome to deal with. If you are in the market for a Chevy, Ciocca is THE place to go!!! More

Took my 2014 corvette in for service and starting with Pam , she is excellent!!!! And then Dave my service writer who couldn’t do enough for me .Also a shout out to Jeff the head mechanic who gave me tim Pam , she is excellent!!!! And then Dave my service writer who couldn’t do enough for me .Also a shout out to Jeff the head mechanic who gave me time and attention.Great dealership! More