Ciocca Chevrolet of Princeton

Professional and courteous service I contacted Ciocca dealership in NJ several weeks in advance of my visit. Prompt, professional communications and not at all intrusive or overbearing I contacted Ciocca dealership in NJ several weeks in advance of my visit. Prompt, professional communications and not at all intrusive or overbearing (as was my experience with others). Kelly was great, responsive and helpful in email communications. Car was ready for test drive in advance of my appointment, and the transaction process was positive and efficient. Everyone at the dealership was great, clearly trained in customer service. Brendan was a very good partner in the process, helpful and informed. Kody also good, fully explained all the financial nuances clearly. Overall a great experience. More

Good Service It was a pleasure working with Eric Gomez. He provided excellent service and was responsive to my inquires. The rest of the Ciocca staff was also ver It was a pleasure working with Eric Gomez. He provided excellent service and was responsive to my inquires. The rest of the Ciocca staff was also very courteous and helpful in finalizing the sale. More

Great Graham was very informative and he did a great job. He checked everything before coming with a solution to my problem and we really appreciate his cus Graham was very informative and he did a great job. He checked everything before coming with a solution to my problem and we really appreciate his customer service. I will definitely come back More

Good experience Good trade-in value. Good price on new Sierra 2500 HD. Vehicle needed detailing 2 times due to a scuff in the fender. Have not needed service yet, so Good trade-in value. Good price on new Sierra 2500 HD. Vehicle needed detailing 2 times due to a scuff in the fender. Have not needed service yet, so no other issues to report so far. More

Great service, Great prices, Great team As soon as we walked through the door we were genuinely welcomed by one of the staff members. The dealership is neat, well organized and they even off As soon as we walked through the door we were genuinely welcomed by one of the staff members. The dealership is neat, well organized and they even offer coffee and donuts! The staff is friendly and they all work well together as if they were a close knit family. The salesman took the time to understand our needs. He is well informed and answered all our questions. He graciously accompanied us on several test drives and didn't make us feel pressured to buy. The financial associate worked to get us a great interest rate with an affordable monthly payment. Ultimately we got a great deal on a new Cruze. Truly a one of a kind dealer and one of a kind car buying experience! More

Convenient but Expensive Regular Service Visit Very convenient. Polite. Expensive. Almost $300 for 50,000 Mile Service. If you don't mind paying dealership service prices, I would recommend. P Very convenient. Polite. Expensive. Almost $300 for 50,000 Mile Service. If you don't mind paying dealership service prices, I would recommend. Plan to go to my private mechanic for future service. More

Great Service Good service. Took me as soon as I got there. Gave my car a complete look at. Very happy with how they provided service to me. Good service. Took me as soon as I got there. Gave my car a complete look at. Very happy with how they provided service to me. More

Could not have been any better Matt Stagias was very easy to deal with, very informative and friendly an all around nice guy. Dan Maida worked the numbers to my satisfaction. My exp Matt Stagias was very easy to deal with, very informative and friendly an all around nice guy. Dan Maida worked the numbers to my satisfaction. My experience at Ciocca Chevrolet was awesome. Also Finance Director James Jimenez covered every detail concerning the sale. Very professionable. More

Terrific Experience I purchased a 2018 Chevrolet Traverse at Ciocca Chevrolet about a month ago. The moment I walked through the doors, I felt a caring and professional I purchased a 2018 Chevrolet Traverse at Ciocca Chevrolet about a month ago. The moment I walked through the doors, I felt a caring and professional team of people who welcomed me to the dealership. I originally met with Jordan who made me feel comfortable. He explained a little about the dealership. I was introduced to Brendan Boyle who was more than happy to help me figure out if the traverse was a perfect fit for me. We took a test drive and he was extremely knowledgeable and answered all my questions. Needless to say - I purchased the vehicle and I love it. I wanted to compliment Andrew Hannula in the service area as well. I had ordered accessories for my new vehicle and he was very accommodating to my needs as well. The experience at Ciocca is top notch from sales to service. I recommend anyone looking for a new Chevrolet to visit them in Lawrenceville. More

Finance Director James Jimenez Purchased a new Traverse. James Jimenez. the finance director assisted during the paperwork process. I felt that he wanted to get done with me and di Purchased a new Traverse. James Jimenez. the finance director assisted during the paperwork process. I felt that he wanted to get done with me and did not appreciate my business. Was very short and wanted to plug in the numbers and get out of the room. Tried to sell me the Ciocca Promise package and when I asked about the individual cost for each package, he got upset and took time to figure out the cost. I felt that he manipulated the numbers to get to a specific target. He sold one package out the 4 packages to me for $630 which I could have probably got for less. I would assume for someone who sells those packages multiple times a day to have a preprinted brochure or know the cost on top of his head. Also I ended up paying $4 extra per month that he added to my contact that should not have been added but I didn’t realize that until I left. I didn’t make a big deal about it because I got a good deal on the car. I wasn’t going to buy any packages because I didn’t like the way he treated me. The only reason I purchased one package was to help Kody Smith, the finance manager because I felt that he was so pressured to sell me something by his boss James and I just wanted to help him out.. If you are dealing with James, double check the numbers before you sign the paperwork. finally, I wanted to put the down payment on a credit card, and he came over and when he found out that I don’t have my checkbook, he said then “debit card” the left the room so “rudely” totally not appreciated! More