Ciocca Chevrolet of Princeton

Professional and Energized This was my first experience with the new ownership. Called for a service appointment, they pulled up my records in seconds and explained what servic This was my first experience with the new ownership. Called for a service appointment, they pulled up my records in seconds and explained what service was recommended. My appointment time was set up to the minute so I could plan my day around it.. When I brought the car in, I could tell something was different from the previous owners. The staff seemed energized and just plain happy to be there. More

Pleasant experience Great service, friendly employees that were easy to get along with. Treated as a person and did not try to upsale anything while I was there. Car wa Great service, friendly employees that were easy to get along with. Treated as a person and did not try to upsale anything while I was there. Car was done before estimated time. More

Completely satisfied I told the dealership what I was looking for and what I wanted to pay and they delivered! 100% satisfied! Hands down the best car buying experience i’ I told the dealership what I was looking for and what I wanted to pay and they delivered! 100% satisfied! Hands down the best car buying experience i’ve EVER had! I took delivery of my truck and couldn’t have been more satisfied! All the bells and whistles were explained and they even synced up my phone and set up Sirius radio and Onstar. My salesman, (Ben), sales manager (Bryan) and the finance guy (Nixon) were great! They took me back to the detail shop and I met the detail/prep guy and they made sure my vehicle was tip-top! Loved the entire experience in and out definitely NOT an all day endeavor. More

Oil change and tire rotation (6,000 miles) I was surprised and very pleased with the service! It was a great experience. Not like most dealerships I have heard about. I will be back. I was surprised and very pleased with the service! It was a great experience. Not like most dealerships I have heard about. I will be back. More

Knowledgable and Friendly Sales Staff Eric was very patient and helped me narrow down my choices. He was not high pressure and understood that I needed time to think about my purchase. I w Eric was very patient and helped me narrow down my choices. He was not high pressure and understood that I needed time to think about my purchase. I would definitely work with him again. The finance department, on the other hand, was very slow. I waited over an hour and a half for someone to be free and start the paperwork. It would have been nice to know there would be a long wait so that I could go get food and come back. Also, they didn't explain everything very well, probably because by the time I met with the finance people, I was running up against another appointment and they were trying to get me out the door in my new car. I hope they can address this issues in future transactions. More

I wonder Make appointments is bad than going to the doctor.... I can believe I have to do it with a week in advance. this time a got the sticker for the oil Make appointments is bad than going to the doctor.... I can believe I have to do it with a week in advance. this time a got the sticker for the oil change, I never get it, service is a mystery, I never know what has to be done. At the end of the day I got some Recommendations.... I think should be done by the monthly check up On Star does..... More

I can see again! I came in a month ago about a passenger side mirror that was broken Spoke with a parts person. Was told that when it comes in, I would get a call. I came in a month ago about a passenger side mirror that was broken Spoke with a parts person. Was told that when it comes in, I would get a call. Part came in, got may call and I came to get it replaced on Saturday 04/14/2018. It took all of 2 hours and I was good to go. Everything went as stated. I am satified!!!! Please forgive me not sure of everyone's name. Beverly Harris More

Great Dealership The service, staff, and overall experience was nothing less than excellent. This will be my go to dealership for all future maintenance on my Impala. The service, staff, and overall experience was nothing less than excellent. This will be my go to dealership for all future maintenance on my Impala. More

This is called "service" and ATTENTION Ciocca Chevrolet has recently taken over the previous dealer there. Now !!! As to the service dept. You are not just about an appointment hour or a gi Ciocca Chevrolet has recently taken over the previous dealer there. Now !!! As to the service dept. You are not just about an appointment hour or a given number... you are treated with attention, integrity, understanding, time and professional work integrity. Also, I purchased my top line Suburban thanks to their market knowledge where I got a great finance deal. They stand by you before during and after.. thanks again Ciocco team!!! More

Excellent Very personable and knowledgeable dealership. Made me feel at ease from the onset. No hard sell tactics . Service department is also staffed with frie Very personable and knowledgeable dealership. Made me feel at ease from the onset. No hard sell tactics . Service department is also staffed with friendly people. Highly recommend this dealership. More