Ciocca Chevrolet of Princeton

Excellent caring service department Extremely professional, caring, considerate and sincere service work. Helped to keep my 2014 Corvette in tip top running condition. Will definitely Extremely professional, caring, considerate and sincere service work. Helped to keep my 2014 Corvette in tip top running condition. Will definitely returns for future service work. More

Service for our new equinox First time bringing our new equinox in for regular oil change. Our service advisor, Graham, was extremely professional and informative. Willing to acc First time bringing our new equinox in for regular oil change. Our service advisor, Graham, was extremely professional and informative. Willing to accommodate convenient scheduling times for us. I also couldn’t help but notice how clean the service area was. Spotless! The customer service we have received from Ciocca is excellent. Our entire Ciocca experience from our original contact by Kelly, our customer care representative, to Ben, our salesman, and now Graham, our service advisor , has been very refreshing and assuring that we chose the right dealership! I would highly recommend Ciocca Chevrolet to anyone looking to buy or in need of service on your vehicle. More

Service Drop Off so very professional and such a pleasant experience with the service and the courteous of calling me when finished an offering me that they can pick so very professional and such a pleasant experience with the service and the courteous of calling me when finished an offering me that they can pick me up. Also the check in process with the pictures of any existing damage was very smart. More

60,000 mile check up I have to share with you, I had reservations about visiting this dealership being their was a turnover in ownership. I had a great relationship with t I have to share with you, I had reservations about visiting this dealership being their was a turnover in ownership. I had a great relationship with the service employees prior (Beth and Jay). When I called the dealership Andrew in service took my call and scheduled an appointment. Explained everything that would take place and the cost. Arrived at dealership and checked in with Graham who couldn't be nicer. They offered me a loaner which was SUPER nice and very much appreciated being my car was going to be worked on for three hours. First time a Chevy dealer ever offered me a loaner car. My only issue I had was the loaner car smelled of cigarette smoke. Maybe in the future you could put a sticker in the car and make them "smoke free". Was so happy with my visit would consider buying another Chevrolet. I'm in the market now to buy two new cars and will take into serious consideration buying Chevrolet. More

Outstanding handling or warranty claim Ciocca Chevy did an outstanding job handling my warranty claim on both my right side tires and rims which were damaged by a pothole . In particular Gr Ciocca Chevy did an outstanding job handling my warranty claim on both my right side tires and rims which were damaged by a pothole . In particular Graham took many photos and videos that show indisputable evidence and got the claim properly taken care of by the warranty company. Very sharp young man. Milton and I had so good conversations when he drove me home and picked me up. Excellent dealership More

Excellent customer service Customer service was excellent with all service department employees - all staff were friendly, helpful, and professional. I had a shuttle to and fro Customer service was excellent with all service department employees - all staff were friendly, helpful, and professional. I had a shuttle to and from work while my vehicle was serviced and both shuttle drivers were friendly and fast. Prices for service were typical of any dealer, and issues were corrected. More

Replace tail light A very great experience. Everybody is easy-going and very friendly and the service is second to none. They ordered my part and told me they would hav A very great experience. Everybody is easy-going and very friendly and the service is second to none. They ordered my part and told me they would have it within a week. Also emailed me to confirm the appointment. I am very impressed with how they run the business I am a small business owner and I love the excellent customer service. More

Fast and fair Open and helpful. I got what I expected, and haven't been disappointed. They went the extra mile for me to buy a corporate vehicle, which added a litt Open and helpful. I got what I expected, and haven't been disappointed. They went the extra mile for me to buy a corporate vehicle, which added a little complexity. They like what they do! More

Andrew was awesome...extremely professional and polite! Awesome dealership...went there as we have a new Chevy and the oil change and tire rotation was free...was treated like we paid for it! Great establ Awesome dealership...went there as we have a new Chevy and the oil change and tire rotation was free...was treated like we paid for it! Great establishment! More

Outstanding service from the moment we entered the showroom My wife and I had an outstanding experience working with Eric Gomez in our journey to buy our new Suburban. We experienced great service by the entire My wife and I had an outstanding experience working with Eric Gomez in our journey to buy our new Suburban. We experienced great service by the entire team from my initial phone call inquiry, the moment I stepped in the showroom and throughout the entire process. Eric was friendly, patient, and transparent in the process, he understood what we were and were not looking for and helped us get exactly what we were looking for. It was great to work with a team that was not pressuring us to buy what they wanted to move, they were attentive to what we were looking for and worked to get the exact vehicle. It was a great team and I will be taking my care to Ciocca for service and would likely buy another car from them. More