Ciocca Chevrolet
York, PA
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A big shout out to Rose! I was unhappy with the results of my tires. Rose went above and beyond to make me a satisfied customer. She got me a discount on my new tires so t I was unhappy with the results of my tires. Rose went above and beyond to make me a satisfied customer. She got me a discount on my new tires so that I could afford them. More
Zachary was very good at keeping me informed every step of the way in the inspection. He reminded me that the last visit I got new brakes in the front and it was time to get the rear brakes done. He let of the way in the inspection. He reminded me that the last visit I got new brakes in the front and it was time to get the rear brakes done. He let me know immediately when the Honda was finished. More
Inspection help I needed struts replaced to pass inspection and time was running out ……… Stephanie was able to get me in and back on the road before the end of the mo I needed struts replaced to pass inspection and time was running out ……… Stephanie was able to get me in and back on the road before the end of the month! Thank you!! More
The salesman was friendly and knowledgeable about the product. All staff were professional and accommodating to our situation and time. Provided pricing and trade in that beat the competition. product. All staff were professional and accommodating to our situation and time. Provided pricing and trade in that beat the competition. More
I go to Apple for all my Chevy needs! I bought my car from Apple and have had it serviced here for 6 years! Apple takes care of me and also listens to my concerns. If I have issues they ar I bought my car from Apple and have had it serviced here for 6 years! Apple takes care of me and also listens to my concerns. If I have issues they are resolved to my satisfaction and you don't find that everywhere! More
Excellent! Rose is an absolute professional. Rose understood my situation and need and handled it wonderfully. She, along with her staff, from beginning to end, exceeded my expectations through a Rose understood my situation and need and handled it wonderfully. She, along with her staff, from beginning to end, exceeded my expectations through attentive, courteous, prompt and complete and professional service. The are a "brand builder." - GM and Apple are fortunate to have them. This group leaves no-stone-unturned in their effort to differentiate themselves from the competition. More
customer first The check engine light came on Thursday and I was leaving for Virginia the following day. I called and was told to bring my Tahoe in first this Friday The check engine light came on Thursday and I was leaving for Virginia the following day. I called and was told to bring my Tahoe in first this Friday morning so it could be checked. Made the trip worry free. Thanks for the great service More
Fair Deal My wife and I could not have been treated better by Chris and Stephanie. I feel the trade in value for my truck was in line with KBB and the cost of t My wife and I could not have been treated better by Chris and Stephanie. I feel the trade in value for my truck was in line with KBB and the cost of the new truck was fair. The service after purchase was handled quickly and conveniently. More
Well pleased with Apple Cadillac Very thorough-Ms Cole very nice and helpful-Always a good experience at Apple Cadillac. Ms Cole was Able to accommodate my work schedule for service Very thorough-Ms Cole very nice and helpful-Always a good experience at Apple Cadillac. Ms Cole was Able to accommodate my work schedule for service appointment. More
Pre-Owned Purchase The online customer-service process needs better in-house communication. However, the "live" experience with Tom and RJ at Cadillac/Chevy went great. The online customer-service process needs better in-house communication. However, the "live" experience with Tom and RJ at Cadillac/Chevy went great. Fourth vehicle purchase with the Apple Group. More