Ciocca Chevrolet

Very poor service. Very expensive. I took my 28000 miles Chevy impala model 2010 for light showing in the dash board and end up paying $95 to find out that it is not under the warranty and it cost about $6 Chevy impala model 2010 for light showing in the dash board and end up paying $95 to find out that it is not under the warranty and it cost about $600 to fix it. I will never buy a car from Apple Chevorlet or use their service. Bad news. More

I would highly recommend that anybody looking for a vehicle avoid Apple Chevy at any cost. It was by far the worst experience I've ever had with a dealership. I bought a 2001 Corvette there in February vehicle avoid Apple Chevy at any cost. It was by far the worst experience I've ever had with a dealership. I bought a 2001 Corvette there in February 2012. I have no complaints with the car. After hours of negotiating I finally got them to settle on a low-ball price for my trade in. They said it needed tires and the seats redone plus had a new bumper put on at THEIR body shop. I don't understand how they can say their body shop is so great when they don't even respect their own work. As part of my deal I was promised a Corvette jacket. A couple days after I bought the car I e-mailed Ed with the link to the jacket I wanted, as he instructed me to do. Weeks go by and no jacket. So I stopped in to see why. He told me he was a little short on cash but he'd get it for me. I said ok I can understand that. Out of curiosity I walked over and looked at the car I traded in. It was exactly the same as when I traded it. They did nothing but put some stickers on it and park it there. So much for this "work" it needed supposedly. To make a long story short here it is October 2012 still no jacket after more phone calls and visits then I can remember. Bottom line: Don't even look at Apple! To anyone at GM who may read this: It's dealerships like this that are the cause of the bankruptcy. You've done an awesome job of revamping your products, now do the same with your dealers and get rid of Apple! More

Friendly, knowledgeable, competitive, excellent new car turnover review. I was going to buy a Honda, but glad I purchased my new vehicle at this dealership. turnover review. I was going to buy a Honda, but glad I purchased my new vehicle at this dealership. More

Ed went out of his way to help us find the exact car that we were looking for. He did not pressure us to purchase the car before we were ready, which took a lot of pressure off of us when making the decision we were looking for. He did not pressure us to purchase the car before we were ready, which took a lot of pressure off of us when making the decision. More

Our experience with Apple Chevrolet was a disaster of errors from start to finish. The saleman lied to us on numerous occasions, On Star, Warranty, Complete service of vehicle. The oil was not changed errors from start to finish. The saleman lied to us on numerous occasions, On Star, Warranty, Complete service of vehicle. The oil was not changed for 6,000 miles and we discovered it. Trade vehicle items were not returned as promised. The salesman would not return phone calls and the sales manager covered up for him on his failures to follow thru. Their excuses wore thin and we gave up in frustration. The dealership treated us with disrespect and like we were dumb as bumps on a log. Really poor customer relations. I have purchased many vehicles over the years but thio was definitely my worst dealership experience. More

My wife and I were extremely impressed with the quality of service we received from Mike. We have friends that recommended this dealership based on their passed experience with Apple Chevrolet. They are de of service we received from Mike. We have friends that recommended this dealership based on their passed experience with Apple Chevrolet. They are definitely raving fans and I can understand why now after leaving there a proud new truck owner. So much that they convinced us to drive from Williamsburg, Virginia. I'm so thankful we listened to them. We will remain faithful customers in the future. I just can't get over how impressive he was. He was very knowledgeable about every aspect the truck we purchased. Thanks Mike for a remarkable experience! More

I would not recommend this dealership to anyone. I purchased a used vehicle from them, and it has been back 3 times for major problems in 1300 miles. The service department treats you like you are the purchased a used vehicle from them, and it has been back 3 times for major problems in 1300 miles. The service department treats you like you are the dumbest person on the planet. I have a bad bearing, and they can't hear it that it's just tire noise. They tell me to keep driving it until it gets worse. I checked it myself and the bearing flops all over. What a piece of work, just keep driving your unsafe vehicle until it gets worse. How much worse does it have to get? Maybe when it comes apart all together, then it'll be fixed. I will never be doing business with this dealer ever again. More