Ciocca Chevrolet

This was the best experience I've ever had in buying a new car. Been to a few places and all I've ever taken away from those experiences have been lies. From the begginning Denny and Ray were respectful a new car. Been to a few places and all I've ever taken away from those experiences have been lies. From the begginning Denny and Ray were respectful and very helpfull during this time of buying a new car. I brought my son with me and they went out of their way to make sure he was also having a good experience gave him some popcorn and brought over one of his favorites, a lollipop. When it came down to the financing price that I was looking for they did everything they could to accomodate that. Therefore I have nothing but high praises for Faulkner-Ciocca Chevy and for Ray and Denny who made the experience painless More

Following a horribly bad car buying experience at another Following a horribly bad car buying experience at another dealership, these guys were what I was looking for in the first place. I can easily see m Following a horribly bad car buying experience at another dealership, these guys were what I was looking for in the first place. I can easily see myself buying cars from them for a long time to come. More

Great friendly dealership found through truecar. They were the best price around for a new car. Went to other dealerships that were unable to match their truecar pricing!! were the best price around for a new car. Went to other dealerships that were unable to match their truecar pricing!! More

My new Chevy Equinox is truly outstanding; I give the staff at Faulkner Ciocca Chevrolet the highest rating for their phenomenal service! Great salesman, great manager, great car… everybody was absolute staff at Faulkner Ciocca Chevrolet the highest rating for their phenomenal service! Great salesman, great manager, great car… everybody was absolutely excellent. Our salesman, Rick Jarnagin, was extremely knowledgeable and very thorough explaining everything to us and walking us through the operation of so many different things. Best of all he wasn’t pushy and he makes great popcorn! More

The people at Faulkner-Ciocca made my vehicle purchasing experience as pleasurable as possible. All of the staff were very friendly and thoroughly answered any questions in regards to the vehicle and the fi experience as pleasurable as possible. All of the staff were very friendly and thoroughly answered any questions in regards to the vehicle and the financing terms. More

I had problems with this dealership from the get-go. I had problems with this dealership from the get-go. First, I was new to car-buying and they failed to explain that the extended warranty they tal I had problems with this dealership from the get-go. First, I was new to car-buying and they failed to explain that the extended warranty they talked me into purchasing would be included in the loan amount and essentially 'financed' along with the car (with interest), and was not simply $12 tacked onto my monthly bill (interest-free). So when I got home and took a closer look at the numbers on my sales agreement and the actual loan amount, I was a little shocked. I had repeatedly asked them if the warranty would continue if I were to pay the loan off early (and their answer was 'yes' each and every time), but evidently they were so eager to sell me a car that they didn't recognize these questions as evidence that I did not fully understand the warranty agreement. So now I'm financing a greater amount than I'd planned. Now I did eventually get over it - at least once I was actually able to reach and speak with Dave (and not his voicemail) - (or Vin, the guy who sold me the car) = reaching Dave an impossible task? And though nothing changed with the loan after speaking with him, payments were to come out of my checking account automatically beginning December 9th, 2011 (per Dave). Then a month or so later I checked my mail and received what I thought was a 'statement' from Ally, the bank financing my car loan. I almost filed it away until I realized that no (automatic) payments had yet been made, tipping me off that this was a bill, not a statement - and this was verified when I called Ally to inquire. Now obviously this had me shaken up since I was about to file the paper away, would have missed my first car paymemt, and my good credit would have taken its first dive since birth, simply because the appropriate paperwork had not been sent in by Dave. But what really had me stewing was that Dave, once again, was unreachable. I'd made the decision to make all payments by mail due to the mix-up - HIS mix-up, yet there was no way of speaking with the person who had the power to make sure automatic payments would not be sent through on some later date. I'd leave voicemails for him on days I knew he was there, but he apparently didn't have 5 minutes to spare to call me and fix this. Vin, I would recommend - very helpful, very concerned, not your typical used-car salesguy. But if the person you have to face at the table once you've found a car is Dave, and he's the one talking the dollars with you, nope! better run! and fast! More

Nice facilities, large selection and friendly people. Incredible how everyone there went out of their way to sell me a car at a great price! Incredible how everyone there went out of their way to sell me a car at a great price! More

This dealership was friendly, responsive, and concerned about every aspect in making this transaction a most pleasant experience for my wife and I. In fact, after we left the dealership on the first visit about every aspect in making this transaction a most pleasant experience for my wife and I. In fact, after we left the dealership on the first visit she asked me why I didn't buy the car. This really floored me because normally it's me convincing her that we should deal with a particular dealership. After looking at other vehicles at several dealerships we returned to this dealership to make the purchase. Great job guys! Thanks. More

Best experience ever buying a car! Greg was so helpful and answered every question and made the purchase an enjoyable time! I will go back when I am ready to buy another car and will get all my service do and answered every question and made the purchase an enjoyable time! I will go back when I am ready to buy another car and will get all my service done here. More

Eric was very curtious and helped me out with everything I needed in a new vehicle. I was very saiisfied with my purchase and the prosess was very smooth. No added presure, was like being with friends. He I needed in a new vehicle. I was very saiisfied with my purchase and the prosess was very smooth. No added presure, was like being with friends. He explained everything with how all the electronics in the truck work , which was a big help. He was everything you want in a sales person More