Ciocca Chevrolet

They were very helpful while not being pushy. The experience was a good one. It did not take long. There were no tricks played. Everything was legit. An overall good car buying experience. experience was a good one. It did not take long. There were no tricks played. Everything was legit. An overall good car buying experience. More

I had a very pleasant visit at Faukner Ciocca Chevrolet I had a very pleasant visit at Faukner Ciocca Chevrolet starting with my interenet request from Karen. I told her what I was looking for and she got I had a very pleasant visit at Faukner Ciocca Chevrolet starting with my interenet request from Karen. I told her what I was looking for and she got Rich to get the deal going. I had told Karen that my wife had never driven a chevy malibu and we would be in to test drive one. There we met Mike and I told him that we looking to lease and did not want to be pressure and Mike made that happen for us. He began to get the cars we were interested in and was very helpful explaining the car to my wife. Then we met Rich and we went through different options that I was exploring. All said and done we all made it happen we Joe doing the last leg work with paper work which was speedy because it was getting late. Mike then showed us the service area while Joe finalized everything. Mike got the on star system going for us and off we went a new 2011 Chevy Malibu. My sister last year had purchased a chevy malibu from you. Inclosing I would reccomend this dealership to my friends,family and co workers. Thank You Fred Firman More

Awlsome people Karen called me within 15 minutes of my internet trans action we could not find the right truck and Rick steprd in a there it was and my sales man Ray is the best what a great guy not pushe internet trans action we could not find the right truck and Rick steprd in a there it was and my sales man Ray is the best what a great guy not pushey at all if he leaves your dealer ship i would go to him to buy again. I give a A++++++ 100% Sheldon Frederick More

I actually enjoyed the experience of buying a new car. I dreaded the sales pitch and the drama, but that never happened. I really appreciated the time Greg spent(over an hour) teaching my family how to use dreaded the sales pitch and the drama, but that never happened. I really appreciated the time Greg spent(over an hour) teaching my family how to use all the new gadgets in the Traverse. We didn't get out of the dealership till 11pm because we arrived so late in the day, but everyone stayed, including the detail guys, so we could purchase our car. True customer service. More

Eric was great. He knew we were looking for a specific car and diligently stayed on top of other dealerships until he found what we wanted. We enjoyed our experience with them and highly recommend Eric a car and diligently stayed on top of other dealerships until he found what we wanted. We enjoyed our experience with them and highly recommend Eric and co-workers Rich, Karen and Joe to anyone looking to buy a new or used car. We will definitely work with them again when it is time to buy a car again. Thanks Chevy Faulkner-Ciocca for a great experience buying our first new car. More

Very easy to work with and did not pressure me into buying a car. Able to accomodate my busy schedule. Also located a car with the features I wanted and had it at the dealership the next day. Took t buying a car. Able to accomodate my busy schedule. Also located a car with the features I wanted and had it at the dealership the next day. Took the time to explain the car's features to me and made sure I was happy with the purchase. More

Steer away from this dealership!!! I have never experienced such a lack of customer service as I did at this dealer. They are the epitome of sleazy used car salesmen. I purchased a vehicle here t experienced such a lack of customer service as I did at this dealer. They are the epitome of sleazy used car salesmen. I purchased a vehicle here that started having squealing, chirping tires 5 afters after we drove off the lot. When I brought it back less than 24 hours after the purchase, the general manager Scott Carita was incredibly condescending ("Do you know what As Is means?") and he did not even want to take a look at the vehicle and correct the issue. He was willing to have it serviced if I PAID for it. As I was not going to give another dime to this company, I took it to my own mechanic and found that they had improperly installed brake pads which was the cause of the noise. I have never experienced such a lack of concern over customer satisfaction from a company. They've permanently lost any future business from me and I would encourage others to go elsewhere if they want to have any rights or value as a consumer! (p.s. I would give a ZERO rating if I could) More

Rich and Eric went out of the way to help make this buying experience a most pleasant experience. Eric bought the Equinox to me at my house. I want to thank them for all trey did for me. I would recomm buying experience a most pleasant experience. Eric bought the Equinox to me at my house. I want to thank them for all trey did for me. I would recommend Eric Kratchwell and Rich Scherb to my family and friends More

I visited Faulkner-Ciocca Chevrolet as they had the best deal on the car I wanted based upon online research. The sales, service and financial staff were friendly and helpful; they clearly proved that they deal on the car I wanted based upon online research. The sales, service and financial staff were friendly and helpful; they clearly proved that they had my best interests in mind. This was my first new car purchase, and they did a great job on making the process as painless as possible. More

Our saleman was great, the finance department was fantastic. The service department is outstanding. Started out going to this dealership for service for a Chevy I purchased at another dealership, r fantastic. The service department is outstanding. Started out going to this dealership for service for a Chevy I purchased at another dealership, recently traded my car for a Chevy truck and couldn't be happier. Highly recommend this dealership, for sales and service. More