Ciocca Chevrolet

Greg our salesperson was extremely helpful in our purchase. We are from upstate NY and had alot of questions about the vehicle we purchased and he was able to answer all of them quickly and honestly purchase. We are from upstate NY and had alot of questions about the vehicle we purchased and he was able to answer all of them quickly and honestly. He took extra photos of the vehicle for us so we were sure that there would be no surprises when we arrived. The price was excellent. We saved alot of $$$$ on this vehicle. Thats why we were willing to take the 4 hour ride down and then 4 hours back. Once we arrived at the dealership the service was excellent also. The staff was friendly and professional. Matt helped us with the finance of the vehicle. They made the buying of the vehicle very easy and explained everything throughout the whole process. The interest rate was excellent. I love my new truck. Rob More

We had a wonderful purchasing experience at Faulkner-Ciocca Chevrolet. We were 100% satisfied with everything the sales and financing teams did for us. We had purchased a 2011 Hyundai Sonata f Faulkner-Ciocca Chevrolet. We were 100% satisfied with everything the sales and financing teams did for us. We had purchased a 2011 Hyundai Sonata from Faulkner-Ciocca Hyundai two years ago. The staff at FC Chevy worked with the FC Hyundai staff to get us the best possible trade-in value for our Sonata. From the moment we test drove the 2012 Chevy Traverse to the final signature, I felt great about the buying process. We were able to take advantage of month-end incentives. Our sales professional explained all features of the new vehicle, and assisted with our OnStar registration. We will recommend Faulkner-Ciocca Chevrolet to our friends and family! More

The day we walked into the dealership was on 05/26/2012. It was a very hot and humid day. We started looking for a car for our son and ended up buying three cars. First let me say Greg Smith is the onl It was a very hot and humid day. We started looking for a car for our son and ended up buying three cars. First let me say Greg Smith is the only person who can sell me three cars in one day. I have known Greg for some time and he is truly a good sales Mgr. and an all around good person. He looks at all the needs of the customer and the price. He can look at a customer and talk with them and pick out a vehicle they will like. Faulkner-Ciocca Chevrolet should be very proud to have Greg as their General Mgr. As I said he is the only person who can sell me three vehicles in one day. The vehicle's were a 2011 Equinox, 2012 Traverse and a Silverado. Rick Jarnagin Sales- He is a really nice person, he made sure we were comfortable and had plenty of water. As it was a very hot day and he made sure he pulled the car up to the showroom so we could take it for a test drive. He knew the car and it's in's and out's even the used cars. Even after selling us the cars he called and made sure we were happy with the vehicles. He also made sure we understood how to operate the vehicle's gadgets. If we didn't understand he went over it again until we felt comfortable. Eric Narodovich- He was very helpful in making sure our car's were taken care of as far as the DVD player that needed to be installed on the Traverse. He made sure we didn't have to go out of our way. He had someone deliver the vehicle to my home and pick up the other vehicle for service. Matt from finance for only being there three days and learning there system was very good at his job. We know Matt and he has worked with us before. He has a very good working knowledge of finance and can get the results you need. I can't say enough about the Dealership and the team Mr.Smith has assembled. I would recommend the dealer to anyone. Again the dealership should be very proud to have Mr.Smith as part of there team and you can rest assured he will have the best team under him. More

The staff was very helpful in making the new car purchase go very smooth. Denny was a big help along with Eric. Frank did a great job enjoyed talking to him I believe he will do well as a salesman. Every que go very smooth. Denny was a big help along with Eric. Frank did a great job enjoyed talking to him I believe he will do well as a salesman. Every question I asked was answered, thanks again Gregory A. Altemose and Tracy L. Altemose More

I purchased a new Chevy Cruz on 5-23-12. My experience was excellent. My sales person was Rick Jarnagin Jr. His expertise and knowledge on the vehicle was superb. Rick was helpful and friendly. I was in a was excellent. My sales person was Rick Jarnagin Jr. His expertise and knowledge on the vehicle was superb. Rick was helpful and friendly. I was in and out in one hour with a new vehicle. The dealership itself was clean and the atmosphere was airy and friendly. I would highly recommend dealing with this dealership and Rick in particular. More

Everyone there made the experience a painless process. They were all very patient with me as I looked at many different models and drove many different cars. They were willinging to bring in cars from oth They were all very patient with me as I looked at many different models and drove many different cars. They were willinging to bring in cars from other locations if they did not have it on the lot. But I found the perfect match for me in the Chevy Cruze Eco. I was looking to lower my payment and increase my gas mileage and they were able toaccomodate my need. They were also incredibly fair with my trade. This is my second experience purchasing a car from the dealership and I would definelty recommened purchasing a vehicle from this dealership. More

We had a great experience. We will be recommending and doing business again. Eric was very knowledgable about the Equinox. He showed me everything that I needed to know to feel comfortable in my new car. doing business again. Eric was very knowledgable about the Equinox. He showed me everything that I needed to know to feel comfortable in my new car. More

Long wait for car, but hope everything is good. So far everything is great except where keys is placed it is all scratched for a new car that should not be!!! Rick was over and beyond to us!! everything is great except where keys is placed it is all scratched for a new car that should not be!!! Rick was over and beyond to us!! More

Rick was great to work with. We were looking ofr a used SUV for our daughter. He showed us vehicles that were within our budget. He was very knowledgeable. After the purchase he worked with our daughter sh SUV for our daughter. He showed us vehicles that were within our budget. He was very knowledgeable. After the purchase he worked with our daughter showing her the different vehicle features so she felt comfortable with the vehicle. More

As far as my over all experience at Faulkner-Ciocca, I As far as my over all experience at Faulkner-Ciocca, I was extremely pleased. The minute I arrived at the car lot there was someone to greet me. The As far as my over all experience at Faulkner-Ciocca, I was extremely pleased. The minute I arrived at the car lot there was someone to greet me. The friendliness of all the people there was very welcoming. I did not even have to explain myself much in order for my needs and wants to be met. This was only the second car dealership, let alone second car that I looked at. I went home without a doubt this was the right vehicle for me. My expectations were very high when it came to looking for a car but I did not think I would be leaving with 2012 Chevy. Greg Fichter had my attention the entire time working with me. He was very confident with his knowledge of the car he sold me. He made me very aware of every thing I needed to know about my new car. A lot of his quality time was put into helping me get the right monthly payment and insurance company that I needed. Any concern that I had he had a anwser for me. I was made aware what I needed to do as far as service on my car and where to go. Also I was introduced to the service men there to help me. His customer service was phenomenal and I would highly recommend anyone in need of buying a car to visit Faulkner-Ciocca dealership. More