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Ciocca Chevrolet
Quakertown, PA
460 Reviews
THE CIOCCA PROMISE - 1 Year Free Oil & Filter Changes. Tire & Wheel Protection (12 Month/15k miles). Powertrain Warranty with AC Coverage (up to 100k Miles). Contact dealer for more details.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 460 reviews
December 11, 2012
This was one of the best experiences that we have had This was one of the best experiences that we have had with Faulkner, ofcource every time we have come we walk away with a new car. The last time t This was one of the best experiences that we have had with Faulkner, ofcource every time we have come we walk away with a new car. The last time that we came we bought 2 cars, so that was a really great time for us. This time how often do you see in the window of the car that you want to test drive, "Wecome Mr and Mrs Palmer", that just doesn't happen very often. Greg was wonderful, full of energy, did everything he could to put us into this vehicle. I would certainly recommend Faulkner to any of my friends and family. More
by beth.palmer58
Employees Worked With
Greg Fichter
November 08, 2012
Where do I start.. Well first I got a new truck from them and was excited. I was shown a truck but it diod not have some features i wanted so they said "no problem, we can install that for you". Well The tru and was excited. I was shown a truck but it diod not have some features i wanted so they said "no problem, we can install that for you". Well The truck was new and it went in for the work. The work was wrong and nothing worked right. I took it back to them and showed them things that were wrong. After two weeks I get the truck back with two scratches and the work is the same. They fixed nothing. I told them i wanted my money back for the work they did. They of course said we can not do that. Well with this I went home called a my lawyer and a few other people. Now the owner called me back and gave me my money back. The truck was a mess. I know how to do work on cars so i had to take the truck a part the whole dashboard had to come apart. I had to replace two wire harness in the truck because they were shorting things out. They were cut into by the dealership. It took me two whole days to go through this truck and undue everything they did. I had $6,000 in upgrades i did to the truck. Well I traded the truck in because I did not buy a new truck to have problems. Well at the end of the day I lost $12,000 from this mess. I was looking again for a truck and I go out of my way not to ever see that place again. They are crooks.. Ask around they have a bad reputation.. All I can say is STAY AWAY AND BEWARE!!!! More
by antny4u2
October 20, 2012
Great experience !!!! Greg and Matt were very Great experience !!!! Greg and Matt were very professional !!!! Greg got me into the exact car I wanted !!!! The dealership treated me like Great experience !!!! Greg and Matt were very professional !!!! Greg got me into the exact car I wanted !!!! The dealership treated me like I was part of the family !!!! Thanks, GREG !!!! More
by BIGBGOLF
Employees Worked With
Greg Fichter
August 22, 2012
I first called the dealership and asked about a car that I was interested. I placed the call 30 minute before the dealership closed on a Saturday night. They kept it open 1.5 hours after normal business h I was interested. I placed the call 30 minute before the dealership closed on a Saturday night. They kept it open 1.5 hours after normal business hours and took time to talk to me and ensure they could help me. I had an excellent experience and would recomend working with Ray Reichardt and Eric Narodoich. I'm very happy with the purchase of a 2012 Chevy Cruze RS. More
by biehlbd
Employees Worked With
3
July 31, 2012
The people (above: Ray Reichardt, Matthew Dancsecs & Eric Narodovich) that provided salws related service to me at Faulkner-Ciocca Chevrolet were nice, professional and pretty direct with information. Eric Narodovich) that provided salws related service to me at Faulkner-Ciocca Chevrolet were nice, professional and pretty direct with information. The overall eperience was good. Frank your sales associate was particularly polite and very helful in showing the various functions and dashboard operstions on the 2012 Equinox I leased. More
by edmamrak
Employees Worked With
Ray Reichardt, Matthew Dancsecs & Eric Narodovich
July 03, 2012
Karen and Eric were absolutely great, their friendliness and availability went above and beyond what is expected. Both employees should be thanked by managment for the good well done. and availability went above and beyond what is expected. Both employees should be thanked by managment for the good well done. More
by aarona16
Employees Worked With
Karen Allison, Eric Narodovich
July 03, 2012
Karen Allison was so friendly and extremely helpful. She truly made me feel at home and I felt she had my best interest in mind! She wanted to make sure I was happy and getting what I really wanted. Eric w truly made me feel at home and I felt she had my best interest in mind! She wanted to make sure I was happy and getting what I really wanted. Eric was patient with me and very informative when it came to the features and options and how to use them. Karen and Eric both were very quick with getting back to me on any questions or concerns I had. Everyone at the dealership was so friendly and I truly had a pleasant experience. More
by Lhoff
Employees Worked With
Karen Allison; Eric Kratchwell, Eric Kratchwell
June 26, 2012
Ray was a great salesman kept me updated with everything. They worked great with me on the trade in of my 2010 camaro for a 2012 camaro. They really worked on the price of the car to make sure the bank would They worked great with me on the trade in of my 2010 camaro for a 2012 camaro. They really worked on the price of the car to make sure the bank would approve it. And took plenty of time to make sure I was happy. Greg smith the manger went to extra mile to make the deal happen. More
by Fghaas
Employees Worked With
Ray Reichardt
June 24, 2012
BUYER BEWARE! The salesman called me and said he had just received a car he wanted to show me but after driving 5 hours to Jersey and back I didn't want to deal that day... way too stressed, told him I was t received a car he wanted to show me but after driving 5 hours to Jersey and back I didn't want to deal that day... way too stressed, told him I was too spent. He wouldn't let up, persuaded me, talked me into it and took advantage; I signed for the car under duress. He instructed me to write a check from my personal account for the total cost of the car until the credit union check came in... NOT RECOMMENDED BY THE CREDIT UNION... I told him I didn't need the car at that moment but he followed thru and they followed me home with the car. Called the next day to void the transaction and cancel the sale; told him the car itself has issues shifting and wheels are squeeling at every corner but was told to bring it in at my cost for service; was told that I signged a contract and should accept responsibility for my actions. Credit Union very upset, insurance company very upset, buyer not happy. Well, what does he care, he made his money that day! My mistake! More
by JParkins
Employees Worked With
Greg Fichter
June 22, 2012
Greg Fichter went the extra mile to help me secure a new Greg Fichter went the extra mile to help me secure a new Chevy Silverado work truck. He explored financing options with me, and later helped me to Greg Fichter went the extra mile to help me secure a new Chevy Silverado work truck. He explored financing options with me, and later helped me to put together a deal that made it possible to complete and AFFORD my purchase of the new 2012 Silverado. The purchase and delivery were done efficiently and without any problems. I got a great vehicle from Faulkner-Ciocca through the efforts of a very bright and helpful salesman---Greg Fichter. Other people I met ( Greg Smith and Matt Doncses) also helped me to achieve my goal here. All in all, it was a VERY POSITIVE experience. I would recommend Greg Fichter and Faulkner-Ciocca to anyone who asks me/talks to me about my vehicle. I got what appears to be a great vehicle with the help and support of a great dealership! Denny Deverin More
by Dennis Deverin
Employees Worked With
Greg Fichter
