Ciocca Chevrolet

We told Jason Snyder what we are looking for and he found it. This was the 3rd dealer we went looking started thinking that we could find the deal we wanted. Jason got in the truck we wanted with 24hrs never it. This was the 3rd dealer we went looking started thinking that we could find the deal we wanted. Jason got in the truck we wanted with 24hrs never felt pressured to buy. I felt at home talk to everyone at the dealer GREAT GROUP of people working there. Looking forward to getting a car in next couple years for my wife More

it was my first experience to buy a car at a dealer - after two disappointments with other dealers - Subaru Ciocca was the one standard I expected. I am thrilled the way everyone treated me. I'm just hap after two disappointments with other dealers - Subaru Ciocca was the one standard I expected. I am thrilled the way everyone treated me. I'm just happy :):):) I wish the company all the best and hope that this team of competent employees an managers makes a lot more people happy like they did with me. Thank you all a lot Angelika Kennerly More

I visited Faulkner-Ciocca Chevrolet to purchase a Malibu I took a test drive and was impressed with the ride and comfort that the Malibu offered me. I choose a black one to purchase it didn't come equiped w I took a test drive and was impressed with the ride and comfort that the Malibu offered me. I choose a black one to purchase it didn't come equiped with two of my favorite options heated seats and a moon roof. I was told by Eric Kratchwell that they could be added to the vehicle I was buying. This was a really positive buying experince for me. I felt the sales force and finance went the extra mile with me. I would recommend this dealership to anyone. More

Great experience buying from Faulkner-Ciocca! Russ was a huge help, and very friendly! I came in to purchase a Chevy Cruze LTZ, and learned that the payment I was hoping for was a far shot. After just a d huge help, and very friendly! I came in to purchase a Chevy Cruze LTZ, and learned that the payment I was hoping for was a far shot. After just a day Russ and his team worked every possible angle to get me into the car, and needless to say I am now in the exact car I wanted to be in. Thanks guys for a great buying experience! More

We had a fantastic experience. Jason was very knowledgeable and friendly. Would recommend him and the dealership to anyone. Everyone was very helpful and friendly. knowledgeable and friendly. Would recommend him and the dealership to anyone. Everyone was very helpful and friendly. More

Russ was very helpful and was able to answer all of my questions to ultimately help me choose the right car for me and my family questions to ultimately help me choose the right car for me and my family More

Gave me a price quote and a trade value all over the telephone. I arrived at dealership and they did a quick walk around of my trade to confirm the information that I provided. They got me a great int telephone. I arrived at dealership and they did a quick walk around of my trade to confirm the information that I provided. They got me a great interest rate (that appeared to be the buy rate, as it was very competitive). I did the paperwork and I was on my way. No funny business once arriving at the dealer, very straight forward and they followed through with all of the numbers that we agreed to over the phone. Visit Shawn for your next Subaru, I think you will be happy. More

Bought a new 2014 Subaru Impreza. Fantastic Sales/Service. Best experience yet buying a car. Highly recommend!! Great Staff, very courteous. HIGHLY RECOMMEND going there!! Sales/Service. Best experience yet buying a car. Highly recommend!! Great Staff, very courteous. HIGHLY RECOMMEND going there!! More

Why Faulkner-Ciocca Chevrolet? 1. Their staff is Why Faulkner-Ciocca Chevrolet? 1. Their staff is welcoming 2. Their service department knows their stuff 3. Jason Snyder provided an absolutely e Why Faulkner-Ciocca Chevrolet? 1. Their staff is welcoming 2. Their service department knows their stuff 3. Jason Snyder provided an absolutely excellent car-shopping experience 4. A no-pressure environment Now the details: Showed up looking to find a used car replacement for a family member. Left with an AMAZING used car which was absolutely loaded. Jason Snyder deserves recognition for 5-star customer treatment (along with the hard-working staff in all the departments that assisted - Joe and Mark, thank you again!). God bless Faulkner Ciocca Chevrolet! More

Extremely displeased with the lack of service received here today. The condescending nature of mark regarding the concern I have for my safety and the safety of my children is astounding. While driving 60 here today. The condescending nature of mark regarding the concern I have for my safety and the safety of my children is astounding. While driving 60mph on interstate 80 this morning my 09 chevy traverse shut down while driving. The suggestion that because no codes showed up and there is nothing they could do is absurd. "GM Doesn't pay us to just take things apart when there are no codes" was an unacceptable response. Ordinarily I do not have issue with FCC there have been many issues with the engine in this vehicle, they are documented issues. A year ago almost to the day FCC had my vehicle for a period of 8 weeks due to an ECM issue. The fact that this wasn't even entertained as a possible cause for problem today is unacceptable. Your customer service has failed today, asking me not to return... Not at all acceptable. I have filed a complaint with General Motors, they have escalated the issue and Faulkner will be repairing this problem. I highly doubt that mark has been in my position as he stated he's put his wife and children in a vehicle with this particular issue and "dealt with it" fortunately concern was shown at General Motors, a sales manager is just that- a sales manager. This man should NOT be dealing with service issues. Admittedly, I was upset but his eye rolling and excuses add fuel to an already upsetting situation. Huge thumbs down. More