Ciocca Chevrolet
Quakertown, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Used Car Manager, Joe White, has terrible Customer Service skills. I went to this dealership looking for a used Corvette and wanted to use my 74 Vette as a trade. Joe was very nice and accommodating Service skills. I went to this dealership looking for a used Corvette and wanted to use my 74 Vette as a trade. Joe was very nice and accommodating when I first came to the dealership and he thought there was a good chance for a sale to be made. However, his disposition changed on a dime when I returned to the dealership with my Vette to be looked so we could agree on a trade in value. The dealership looked over the car and Joe quoted me a trade in value that I could not accept, when I indicated that I could not accept their offer, he stomped away like a child without uttering a word. When the sales person I was dealing with tried to get Joe to come out and to say good bye before I left, he didn't have the common courtesy to come out and at least say "thank you for coming in and sorry we couldn't make this work out today." I would have expected this from a sales manager, needless to say, I'll never be back to this dealership as long as Joe is their manager. BTW, the Sales Associate I was dealing with, Russ Kingery, is a great sales person and very professional and someone I would do business with in the future. It's just unfortunate that he is at this dealership. More
They were by far the friendliest, most responsive, best price (by a long shot) dealer!!! We did shop around too. We based our decision upon the comfortable feeling we received from Faulkner-Ciocca as w price (by a long shot) dealer!!! We did shop around too. We based our decision upon the comfortable feeling we received from Faulkner-Ciocca as well as the best price. We felt like part of the family rather than a straight dealer-customer experience. Our awesome Sales person - Chris Seifert gave us his cell phone number and told us he would come in to the office to "seal the deal" ON HIS DAY OFF!!! He did. Where else have you ever had that happen. They also were not so local to us - we were a bit over 30 minutes away - but it was worth every minute. Best experience in 13 years buying a car!! More
I was treated in a very friendly and personable way. I loved the welcome sign with my name on the car that was in front when I arrived at the dealership. Greg Fichter was great. loved the welcome sign with my name on the car that was in front when I arrived at the dealership. Greg Fichter was great. More
Everything was done just as we were told it would be done. All the people at the dealership were friendly and courteous. I would recommend this dealer to anyone. done. All the people at the dealership were friendly and courteous. I would recommend this dealer to anyone. More
After researching multiple dealerships for the "perfect" car, the bottom line price continued to bring me back to Faulkner Ciocca Chevy. Once I requested more information for several cars, Shawn "perfect" car, the bottom line price continued to bring me back to Faulkner Ciocca Chevy. Once I requested more information for several cars, Shawn Parr immediately contacted me via several means (phone call, text, email) and continued to follow up using those methods, which I call outstanding customer service. And this contact wasn't the annoying, won't leave you alone type, but friendly with the right timing. I finally made it to the dealership a few days later and was greeted with a very positive and friendly atmosphere. At that time, I was introduced to Greg Fichter. Greg welcomed me like I was family, he was honest, polite, and straight to the point. During my research I had my eyes set on only one car and he made sure that I drove away in it at the best price possible. If you're looking for great prices,a friendly environment, and above the standard service, I absolutely recommend Faulkner Ciocca Chevy of Quakertown. More
Chris was a very informative, accomodating sales professional. He listened to what we needed/wanted in a vehicle and provided suggestions to suit our needs. He made the client experience of buying professional. He listened to what we needed/wanted in a vehicle and provided suggestions to suit our needs. He made the client experience of buying a new vehicle pleasant and satisfying. More