Ciocca Chevrolet

Horrible customer service and follow up Came in for warranty work and 2 other issues. oil press fluctuates and keeps giving message to shut off eng, very annoying. Trouble shot to bad sendin Came in for warranty work and 2 other issues. oil press fluctuates and keeps giving message to shut off eng, very annoying. Trouble shot to bad sending unit, would require 3 days to get part. Other issue they could not find anything wrong yet once i drove off it was still an issue. After that i told them i would like the part they ordered sent to a closer dealership for repair. They said no problem would call them and explain the issue and send part to them. Never called, a week later they are like sorry once you said going to another dealer it is their issue they'll have to re diagnose themselves and order themselves. No longer our issue...Once they had made that decsion dont you think you should have let the customer know you were not going to do what you had promised you'd do and not let customer go a week thinking it was in work? Another week gone, now need to bring in 2 more times, 1 to "re diagnose" and another to come back after part comes in. More

Great experience I bought a preowned cobalt and it was a very easy process. The salesman was great as well as the finance department. I would recommend this dealership I bought a preowned cobalt and it was a very easy process. The salesman was great as well as the finance department. I would recommend this dealership to everybody! More

Great customer appreciation After searching the area for a newer car. I finally found one a Ciocca in Quakertown. They have great prices and very great customer service salse re After searching the area for a newer car. I finally found one a Ciocca in Quakertown. They have great prices and very great customer service salse representatives. Matt Dymit, thank you for my car buying experience More

Top Notch Dealership I was in the market for a new Chevy Tahoe, so I visited a dealership (not to be named) that I had purchased 4 other vehicles from in the past 2 years. I was in the market for a new Chevy Tahoe, so I visited a dealership (not to be named) that I had purchased 4 other vehicles from in the past 2 years. Being this is the 5th vehicle I figured they would roll out the red carpet and work a deal with me. I was wrong. On a whim I decided I would contact Ciocca Chevrolet in Quakertown to see what inventory they had. From the gate, the staff was fantastic. I was put in touch with the GM Iad Antonios and he immediately said he wanted to earn my business. We negotiated and came to an agreeable figure without me physically seeing the vehicle. Iad offered to drive the car to my house on a Sunday for me to see it and drive it. Seriously never had customer service like that before! John Hall was the salesman for the transaction and made everything smooth and painless. He was beyond knowledgable about the vehicle and its options. He was a pleasure to work with. I HIGHLY recommend Ciocca Chevrolet in Quakertown if you are looking for a painless car purchase from a friendly staff, with impeccable customer service skills. FIVE STAR ORGANIZATION More

Best Chevy dealer in the area I spent a lot of time shopping for the right truck at the right price around the area. This dealer has the most helpful and kind staff that are willin I spent a lot of time shopping for the right truck at the right price around the area. This dealer has the most helpful and kind staff that are willing to work for you to get you the vehicle you want at the price you can afford. I highly recommend. More

Highly recommend! Everyone at the dealership is extremely helpful, courteous and knowledgeable. They go above and beyond to make sure that your car is repaired properl Everyone at the dealership is extremely helpful, courteous and knowledgeable. They go above and beyond to make sure that your car is repaired properly and in a timely manner. Will definitely recommend them to my friends and family. Thank you. More

Car buying Found the dealership through autotrader. Good on pricing. Their cioccia promise is great. Who doesn't like free oil changes. Especially one on your bi Found the dealership through autotrader. Good on pricing. Their cioccia promise is great. Who doesn't like free oil changes. Especially one on your birthday. We were there for quite a bit of time with financing issues. They did what ever they could to help me drive off the lot that day. New tires ,brakes, rotors ,ect. They even got us a bite for the wait. I don't think I'd be able to shop anywhere else and not be disappointed with the service. They've set the bar high and I don't think I could find a place that could reach it. More

Highly recommend this dealership! We totally enjoyed our experience with our salesman, Jon Hall, and the rest of the staff at Ciocca Chevrolet! Everyone was so helpful, knowledgeable, We totally enjoyed our experience with our salesman, Jon Hall, and the rest of the staff at Ciocca Chevrolet! Everyone was so helpful, knowledgeable, and friendly! We would definitely tell other people to buy a car here! More

Great Experience The experience at Faulkner Ciocca Chevy was incredible. David got me preapproved and I just had to show up to sign the papers. Everyone was friendly The experience at Faulkner Ciocca Chevy was incredible. David got me preapproved and I just had to show up to sign the papers. Everyone was friendly and knowledgeable. It probably helps that half of the people I ran into already owned the car I was purchasing, so kudos for linking me with a sales representative who knew everything about my car. I would probably go back just to hang out with the friendly people. My friend and I had a great day, and the mrs. jaw dropped when I came home in the new car. More

2014 Silverado Very knowledgeable sales personnel. Lee Ziegler's knowledge of trucks and the different packages and options offered was especially appreciated, Very Very knowledgeable sales personnel. Lee Ziegler's knowledge of trucks and the different packages and options offered was especially appreciated, Very helpful in every aspect of the purchase. My truck buying experience at Faulkner-Ciocca was enjoyable. Everything a car dealership should be. More