Ciocca Chevrolet

New car Great service. Friendly atmosphere. Everything was explained to me. Would return back and refer to my family and friends. Enjoying my new car. Thank Great service. Friendly atmosphere. Everything was explained to me. Would return back and refer to my family and friends. Enjoying my new car. Thank you again. More

Great experience! Very professional and genuine staff! I have never written a review for a car dealership. However my experience at Faulkner was exceptional. I purchased a vehicle on 7/31/14 after several I have never written a review for a car dealership. However my experience at Faulkner was exceptional. I purchased a vehicle on 7/31/14 after several weeks of looking for a specific vehicle. I initially was contacted by Stephanie G regarding my vehicle purchase after submitting an online inquiry. Stephanie was very professional and wanted to find out exactly what I was looking for in a vehicle. She did not pressure me to come into the dealership, but rather focused on customer service and determining what I was looking for. (Of note other dealerships were just concerned with me getting into the door, not determining if they even had a vehicle I was interested in.) I was then put in contact with Eric K a salesperson. Eric greeted me when I entered the dealership and showed me around the vehicle. However Eric again was very professional and did not try and pressure a sale. He even sent me a You Tube video of the vehicle prior to my arrival to the dealership! Eric worked diligently to get the vehicle and equipment combination I was looking for. However I determined while there I wanted something a little different than I initially thought. He took the change in stride and brought the new requirement to the Sales Manager. Enter Ray, obviously the Sales Manager. Ray does a great job with his team and it shows! He also was very professional and did not try to force a sale. We realized the vehicle I wanted was not on his lot, but he offered to find it and still make me a deal that was fair. I informed him that I was in contact with several other dealers and he said he would be their prices! I left the dealership with Ray looking for the vehicle and equipment combination I wanted. This is important because in my experience car dealers do no want you to leave, especially when they know you are ready to purchase! However Ray did not try to make a car on his expansive lot fit me, but rather find the car that I wanted! He only asked that I give him a day or so to try and locate the vehicle. Ray called me later that evening and told me he located the vehicle and he would call with appointment to come in when the vehicle arrived. As promised he called a couple days later with my vehicle now in his inventory and with a phenomenal deal! I scheduled to go in a couple days later to complete the purchase. I went in and met with Mark S Finance Manager that handled all of the necessary paperwork in a thorough and speedy manner. Mark was again another example of stellar customer service! My experience was so positive that I will be returning with family and friends to purchase vehicles in the future!! I have purchased several new vehicles in my life and have not had such a positive experience ever! Everyone I encountered was genuinely interested in providing excellent customer service above all else!! If you are looking for a new Chevrolet product go see the team at Faulkner Ciocca Chevrolet!! More

Impressive! We were happy with our choice at another dealership. But my partner, Ron, saw a better price for the same car on the Faulkner-Ciocca website so he dru We were happy with our choice at another dealership. But my partner, Ron, saw a better price for the same car on the Faulkner-Ciocca website so he drug me into the dealership, we were so impressed... we bought! Excellent choice! The attention to our needs was astounding. Greg really listened to every need we had for a new car. We highly recommend Faulkner-Ciocca to everyone. Great shopping experience! More

Scott Becker Very happy with my new truck. Every one at the dealership was very nice and helpful with the process of me buying my new truck. Thanks. Very happy with my new truck. Every one at the dealership was very nice and helpful with the process of me buying my new truck. Thanks. More

Outstanding service and speed! My husband and I were getting ready to go on a family vacation when deciding to move to a larger vehicle. We reached out to Faulkner and had absolutel My husband and I were getting ready to go on a family vacation when deciding to move to a larger vehicle. We reached out to Faulkner and had absolutely outstanding service. We were greeted with smiling faces from the second we walked in the door. Everyone was so helpful and friendly, it was so nice to not feel so tense when making this car purchase. Alli and Chris were awesome when working out the numbers before even coming in to test drive the vehicle. The numbers never once changed from when we were talking on the phone throughout the entire process. I am always worried about the teaser rate other dealers offer you and than what the monthly payment is when you arrive. This was our first purchase with Faulkner and we will sure to be back in the future. We also have already told some of our friends and family what a stress free and fantastic job everyone at Faulkner did from start to finish. We felt that they were thorough in going over the vehicle but also kept in mind that we were in a bit of a time crunch. This could not have gone any better, we will surely be back in the future. More

Great price and friendly service Focus on customer experience to be good. The team at Faulkner accomplished it! Thank you to all who assisted with the purchase. See you again soon. Focus on customer experience to be good. The team at Faulkner accomplished it! Thank you to all who assisted with the purchase. See you again soon. More

"Great buying experience at Faulkner-Ciocca Chevy" Everyone at Faulkner-Ciocca Chevy made our new car buying experience a positive one. We only have good words to say about everyone we worked with. Everyone at Faulkner-Ciocca Chevy made our new car buying experience a positive one. We only have good words to say about everyone we worked with. They honesty wanted to earn our business. When the customer walks away felling like they got a good deal on a new vehicle and a more than fair trade in, it's a win for everyone. I would recommend anyone looking for a new vehicle visit this dealership first, because you won't need to look anywhere else. And when you do, please go see Jack Armbruster for your next vehicle. And tell him I sent you, because I get a referral fee for each new or used vehicle purchase. More

Finally an Honest buying experience. I would like to start by saying that I have been to several dealerships in the past few weeks and not one honest experience. I have bought several new I would like to start by saying that I have been to several dealerships in the past few weeks and not one honest experience. I have bought several new and used vehicles in my life and i know allot about the automotive industry to know a bad deal when i see one. I decided to check out Faulkner Ciocca when I saw they had one of the best prices advertised for the vehicle I was interested in. First I thought it was another gimmick to get me in there but it turns out it was not. These people were very kind and honest about everything. They did not hide anything from use.Gave us several different options to help us decide what was best for us and did not push us into something we did not want. This was one of the most pleasant car buying experiences we have had yet. Thank you Greg Ciocca!! More

New Impala Driver It was a great car buying experience. Everybody was really nice and knowledgeable. This was the second car I bought at Faulkner Ciocca. They found me It was a great car buying experience. Everybody was really nice and knowledgeable. This was the second car I bought at Faulkner Ciocca. They found me the best deal. More

Great Price, Easy Process I went into the dealer looking to browse at some used SUV's with low mileage. I did not have the expectation onf making a deal that day, but if the pr I went into the dealer looking to browse at some used SUV's with low mileage. I did not have the expectation onf making a deal that day, but if the price was right, it was an option. Gregg showed my wife and I a used SUV that fit the description of what we were looking for, it was priced well and was in excellent condition but wasn't the color we wanted. He asked if we would have any interest in a new model, so we entertained the idea. He told us the "bottom line price" which was excellent, but there was no room to haggle. I had a trade and didn't get near what i was hopping, but my expectations for it were a little high, they did come up on their offer to get my business. Everything was seemless. The paperwork and financing was easy as well, they have some good service packages they add on to the manufacturers warranty, some come at no cost (service plan for an extra year) and some come at a cost (LMW 6 yrs 90000 miles). All in all, it was an easy experience and we walked out within 4 hours of going in, with a new SUV. Thanks! More