Ciocca Chevrolet

Excellent experience I would recommend this dealership to anybody. I found buying my new car to be easy-going. I especially liked receiving a fair value for the trade-in I would recommend this dealership to anybody. I found buying my new car to be easy-going. I especially liked receiving a fair value for the trade-in of my old car. More

Easy to deal with My wife and I stopped in and worked with Robert after finding the vehicle online. It went very smoothly. Great customer service and easy to close a My wife and I stopped in and worked with Robert after finding the vehicle online. It went very smoothly. Great customer service and easy to close a deal. More

We were satisfied with the service provided by sales staff The sales staff were very friendly and offered excellent service. We would highly recommend this dealership. Also, had to bring the vehicle back for The sales staff were very friendly and offered excellent service. We would highly recommend this dealership. Also, had to bring the vehicle back for some minor adjustments/repairs and service was excellent. More

very informative Salesman Joseph Ali was very knowledgeable about the vehicles they have for sale. took us for a test drive and explained all the features the truck h Salesman Joseph Ali was very knowledgeable about the vehicles they have for sale. took us for a test drive and explained all the features the truck had. When we decided we wanted to vehicle he explained how leasing worked and advised that it would be a good choice for us. Everyone there was very helpful with our decision. More

Wonderful experience Ciocco Chevrolet is a no nonsense dealership. We were in and out with none of that "let me go talk to the manager" business! We highly recommend Eric Ciocco Chevrolet is a no nonsense dealership. We were in and out with none of that "let me go talk to the manager" business! We highly recommend Eric Kratchwell and Ciocco Chevrolet! More

Don't buy a car here If you want to buy a used car, don't do it here. They false advertise features for the vehicles. I bought a truck and when I got it home I started t If you want to buy a used car, don't do it here. They false advertise features for the vehicles. I bought a truck and when I got it home I started to realize many options they had advertised were not in the vehicle. They used these features to come up with the kbb valuation so I would think I got a fair price. It was all a lie. There was even stickers on the truck stating it had the off road package but it didn't have that at all. They didn't realize the original window sticker was in with the owners manual. When I called them out on it they offered to take the truck back. That's a pretty riciulous offer given the fact that they ran our credit at least 5 times for the loan(they don't tell you about that either). I suggested they at least give me an extended warranty for all the deception. They actually agreed to that but they wanted me to pay for it!! I then asked for $1000 back because that's at least what I over paid, nope. I also asked for rear interior door panels because they are broken and one is held together with duct tape(they listed the truck in excellent condition by the way). They wouldn't even give me those(I offered to put them in myself). In the end it was very clear they wanted nothing to do with making this right and couldn't care less about having an unhappy customer feeling like he was lied to and ripped off. Basically telling me there was nothing they could do since I already bought the truck. I'm amazed that a dealership of this size would stoop so low to rip people off. Disgraceful. More

Great experience purchasing our 2016 Chevy Traverse We had a great experience buying our 2016 Chevy Traverse at Ciocca Chevrolet. Our salesman ( Joe A.) and financing (Tyree), everyone was great. Very We had a great experience buying our 2016 Chevy Traverse at Ciocca Chevrolet. Our salesman ( Joe A.) and financing (Tyree), everyone was great. Very knowledgable, professional and courteous. I would recommend this dealership to people in the future. More

Enjoyable and comfortable Ted is a great saleman to deal with. He was courteous and professional. Over the years there have been many dealerships which have talked their way Ted is a great saleman to deal with. He was courteous and professional. Over the years there have been many dealerships which have talked their way out of selling a car or truck to me. Not so with Ted. He listened and helped me reach a good deal. Ted's support team of Alison, Mike and Tyrell did a great job as well. I will recommend your dealership in the future. More

Great service all around! Our salesman (Jake), financing, and the sales manager were all very accommodating. It is clear that they are out to please the customer! 10/10 would Our salesman (Jake), financing, and the sales manager were all very accommodating. It is clear that they are out to please the customer! 10/10 would recommend. More

Purchase of 2017 Chevy Traverse Our experience at purchasing a 2017 Chevy Travers at Ciocca Chevy Quakertown was very good. The sales associate, Jake Levine, was very professional, Our experience at purchasing a 2017 Chevy Travers at Ciocca Chevy Quakertown was very good. The sales associate, Jake Levine, was very professional, knowledgeable and easy to work with. The delivery of the car was smooth and proceeded without incident. Overall a very pleasant experience. Suggested areas for improvement would be in the business manager's approach to selling upgrades such as extended warranty, rust proofing, etc. The presentation was good but the pricing was not clearly delineated, only a total cost in payment per month, which in our case was $403/month compared to $283/month for 72 months with nothing added (just the cost of the vehicle). That comes out to an extra $8620 over the life of the loan. Obviously we declined any extra coverage as we felt that was excessive. The other area for improvement was in financing where we took the $1000 rebate and got 5.99% interest rate. After investigating with a few credit unions, with our credit score we qualify for 1.49% financing over 72 months so naturally we will be refinancing. I think these are important lessons to learn for the dealership that the consumer has lots of resources to follow-up on. But overall, realizing that we need to be educated consumers, the buying experience was good. More