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Ciocca Chevrolet Buick GMC Cadillac of Flemington

Flemington, NJ

4.7
6,358 Reviews
Call Dealership (908) 864-7298
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211 US-202

Flemington, NJ

08822

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6,358 Reviews of Ciocca Chevrolet Buick GMC Cadillac of Flemington

December 21, 2024

Concierge driver was very pleasant when car picked for service. Very pleased with how the Service Dept. showed a video of tires and brakes and advised as to condition. Car was returned within a few of h More

by llawler1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Brownlow, Stephanie Holifield
Report | Print
December 21, 2024

This is a review for the last few months. Got moved a few times to get a service done. The service advisor was rushed in providing explanation and recommendations of what tech found. I’ve bee More

by bugeyesubie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephanie Holifield
Report | Print
December 21, 2024

The service concierge Corey was very informative and I understood each step of the process as it unfolded. More

by rlbuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Brownlow
Report | Print
December 14, 2024

Every thing I requested was handled and the people from Ciocca were very professional and courteous. My car was returned, cleaned and on time. Thanks for the excellent service. More

by Eternal_fo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Brownlow, Stephanie Holifield
Report | Print
Dec 16, 2024 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Thank you for your wonderful review! We're so glad to hear that everything you requested was handled professionally and courteously. It's great to know your car was returned cleaned and on time. We truly appreciate your kind words and are grateful for the opportunity to serve you. Thank you for choosing Ciocca, and we look forward to assisting you again in the future!

December 11, 2024

The worst experience I’ve had . The most irresponsible worker I’ve ever seen. Fin. More

by marianodef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corey Brownlow, Stephanie Holifield
Report | Print
Dec 12, 2024 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

We apologize for your experience with us, Marianodef. We take all our feedback very seriously, and we’d like to do our best to fix this issue for you. Please feel free to contact us at (908) 782-3331 and ask for one of our managers so they can help correct this situation. Thank you for bringing this to our attention.

December 10, 2024

Scheduled 5k oil change and tire rotation . on a Cadillac I bought here three months ago. Brianna was excellent, cordial and professional. No communication or updates after checking in until wor More

by Mikehoyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Service Department
Report | Print
Dec 10, 2024 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Thank you for sharing your feedback! We're glad to hear that Brianna provided excellent and professional service during your visit. We also appreciate your thoughts on the walk-around video and communication with the service tech—it’s valuable input, and we'll work on improving those areas. We're happy the service was done promptly and to your satisfaction, and we look forward to continuing to provide you with great service in the future!

December 06, 2024

Great experience with James J. , he was helpful, courteous and helped us through a problem with OnStar. He made the whole process very pleasurable and gave us great confidence driv More

by Aya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Jurgensen
Report | Print
Dec 10, 2024 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

December 04, 2024

Went in for a scheduled oil and tire rotation and an update for my software. As always Corey was great- got me signed in and while I waited- everything was done in a timely manner. Kevin, the service More

by Bruce P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin - Service Tech, Corey Brownlow
Report | Print
Dec 05, 2024 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

December 04, 2024

I recently financed my 5th car at Ciocca Chevrolet Flemington. I’ve had a great experience every time. More

by Sdm03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Izzo, Mark Zinych, Chris Gansfuss, Stephanie Holifield
Report | Print
Dec 05, 2024 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

December 03, 2024

I loved that I could make a wait appointment, very convenient. Stephanie Holyfield was an excellent customer service person, she should get a raise!!!! Hard to find great people like her!! More

by Karen Palchanes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Holifield
Report | Print
Dec 05, 2024 -

Ciocca Chevrolet Buick GMC Cadillac of Flemington responded

Thank you for your fantastic review! We're so glad you found the wait appointment convenient and that Stephanie provided you with excellent customer service. We truly appreciate your kind words, and we'll be sure to pass along your feedback to her. It’s great to know that you had such a positive experience, and we look forward to serving you again soon!

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