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Ciocca Audi Volkswagen Porsche of Flemington

Flemington, NJ

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Employees
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Vehicles
4.8
5,081 Reviews
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213 US-202

Flemington, NJ

08822

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Showing 5,081 reviews

October 02, 2026

Always a great experience! Everyone is knowledgeable and efficient. Thank you Always attention to details. More

by PLUYMERS2
Recommend Dealer
Yes
Employees Worked With
Christina Serafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Serafin
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Oct 02, 2026 -

Ciocca Audi Volkswagen Porsche of Flemington responded

It’s rewarding to know our attention to detail and efficient service made your Audi Q5 visit so positive. Thank you for trusting us with it.

October 02, 2026

Efficient. Easy experience for setting up appt through completion of service. Like the service inspection video by the technician. More

by MSFALKIEWICZ
Recommend Dealer
Yes
Employees Worked With
Tyler
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Oct 02, 2026 -

Ciocca Audi Volkswagen Porsche of Flemington responded

Your feedback on our service inspection video highlights our technician’s commitment to clear communication. We’re glad scheduling your appointment and the service on your Volkswagen Touareg felt efficient from start to finish. Knowing that the entire process felt seamless means a lot to our service team.

September 28, 2026

Very professional. The entire experience went very smooth. The service technician was very timely with his video report More

by Rick L
Recommend Dealer
Yes
Employees Worked With
Christina Serafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Serafin
Print
Sep 29, 2026 -

Ciocca Audi Volkswagen Porsche of Flemington responded

We’re glad the service on your Audi Q5 went smoothly and that our technician’s prompt video report kept you informed. Knowing you found our approach professional means a lot to our team.

September 28, 2026

The dealership is clean and check in was easy. The price they want to charge to do an oil change is ridiculous. More

by MARTINJH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christina Serafin
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2026 -

Ciocca Audi Volkswagen Porsche of Flemington responded

Thank you for taking the time to share your feedback Martin,          I'm so glad to hear you found our dealership clean, your check-in experience easy, and generally an excellent experience.  With that being said, I sincerely apologize that the cost of your oil change left you feeling frustrated and dissatisfied. While the labor portion of the service hasn't changed in years, I completely understand your concern about the significant increases in oil prices due to tariffs, geo-political issues, and the overall cost of just about everything over the last few years. It can be especially expensive on vehicles like your RS5 which is a very high performance engine and calls for some extra time and parts. I know that these rising prices can be difficult, and I never want our customers to feel that they aren’t receiving good value for the services they purchase. I know that the VW Auto Group is actively looking to decrease the cost of parts as we speak across all of their brands, and I’m hopeful that the manufacturer will eventually be able to make some changes to the specialty oil and components they require us to use allowing us to pass those savings along to the customers.  I apologize again for the frustration, and I truly appreciate you sharing your concerns with us. We hope to have the opportunity to provide you with the excellent service you deserve on your next visit. If there is ever anything I can do to help, please don’t hesitate to reach out. Chris Short Service Director 908-782-6578

September 28, 2026

Excellent service! !! Everything was done on time, and my car is working perfectly Thanks to all team More

by tramirez1
Recommend Dealer
Yes
Employees Worked With
Christina Serafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Serafin
Print
Sep 28, 2026 -

Ciocca Audi Volkswagen Porsche of Flemington responded

Knowing that your service was completed on schedule and that your Audi Q7 is running perfectly means a lot to our service team. We’re glad we could help get you back on the road smoothly.

September 26, 2026

The service was done well and timely It was done in the promised time and was performed in a very efficient manner. More

by espicer
Recommend Dealer
Yes
Employees Worked With
Christina Serafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Serafin
Print
Sep 26, 2026 -

Ciocca Audi Volkswagen Porsche of Flemington responded

Your comment about the service being both timely and efficient highlights our service department’s commitment to clear scheduling and quality work. We’re pleased we could complete the service on your Audi A5 within the promised time.

September 26, 2026

I had an issue with trim pieces 'creaking' and making noises. Christina and her team diagnosed it, ordered the parts and fixed it the first time. I'm very happy with the work done on my Audi More

by KEVINKIKTA
Recommend Dealer
Yes
Employees Worked With
Christina Serafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Serafin
Print
Sep 26, 2026 -

Ciocca Audi Volkswagen Porsche of Flemington responded

Christina and our service department are pleased we could diagnose and repair the creaking in your Audi SQ8 on the first visit. Your positive feedback about the repair means a lot to our team.

September 26, 2026

Attentive, professional service excellence. Great customer experience. Always kept me up to date on the service and made the entire process very More

by BOB@YURKOVIC.ORG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Serafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 26, 2026 -

Ciocca Audi Volkswagen Porsche of Flemington responded

Thank you for the five-star rating and for sharing how attentive and professional our team was during the service on your Audi A7. Hearing that you felt informed throughout the process means a great deal to us.

September 25, 2026

Very responsive Answered my calls quickly, looked into concerns, checked warranty, very nice! Thank you More

by declanhouse
Recommend Dealer
Yes
Employees Worked With
Service dept
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Sep 26, 2026 -

Ciocca Audi Volkswagen Porsche of Flemington responded

Knowing that our service team was responsive and thorough means a lot to us. We’re glad we could address your concerns quickly and check the warranty on your Audi Q7.

September 24, 2026

Very friendly. Very helpful. Clear explanations of what issues were and recommendations for resolution of same. More

by JCOLBSMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Serafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 24, 2026 -

Ciocca Audi Volkswagen Porsche of Flemington responded

We’re glad you found our service on your Audi Q5 friendly and helpful. Knowing you found our explanations and recommendations clear means a lot to our service department.

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