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Cincinnati MINI
Cincinnati, OH
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For background, second mini hardtop purchase for us, a S (sport) model this time. Did a lot of research on internet and hard to travel 3.5 hours to this dealer since nothing available locally. Cincinnati M (sport) model this time. Did a lot of research on internet and hard to travel 3.5 hours to this dealer since nothing available locally. Cincinnati Mini along with Paul Theobold did a great job working with us on a trade in and price range via the phone and internet so we had some assurance our 3.5 hour trip wouldn't leave us empty handed. Paul was prompt in answering all requests and I would say it was one of if not the easiest car purchase we have made! Jemar Dubose in the finance department was also thorough and prompt in getting us back on the road. Cincinnati minin will be my first choice of dealers for my next Mini - worth the drive. More
Thanks for all your help with my Clubman. I had a wonderful experience and love my clubby -Alex was super helpful, polite and effective- misstrooper wonderful experience and love my clubby -Alex was super helpful, polite and effective- misstrooper More
This was a great car-buying experience. Joey did a great job educating me about the car and keeping me informed about it's status. No pressure to buy. The opposite of a pushy car salesman. When the car I wa job educating me about the car and keeping me informed about it's status. No pressure to buy. The opposite of a pushy car salesman. When the car I wanted almost sold to someone else, he researched similar cars available and when that sale didn't happen he quickly called me and I was able to get that car (which I love). More
Joey did a great job helping me spec the car and getting it ordered - 2022 Mini Clubman S All-4. We double and triple checked the build sheet and he made sure it was correct. And, much to my surprise it eve it ordered - 2022 Mini Clubman S All-4. We double and triple checked the build sheet and he made sure it was correct. And, much to my surprise it even came in about a month early. Joey kept me up to date on the delivery status and had it all set and prepped when it hit town. We spent some time going over the car that was most helpful (and he was even getting married the next day...). This is our second Clubman S, so pretty familiar with the details, but again he was most helpful through the process. My Clubman does everything I had hoped and more. Final details and paperwork were handled by Jemar DuBose and what a good guy - no pressure, just information on the various maintenance plans available. Very friendly and knowledgeable. Easy to talk to. This is Mini number 3 through the years and can't say enough about the Service Department - always friendly, good, on time and up to date on what we may need. Also, if something comes up unexpectedly (flat tire, warning light, etc.) they have been most accommodating on working us in quickly. Service writers and Service techs are fantastic. If you are buying a Mini, and you should, then you should buy it at Cincinnati Mini. More
Paul was great to work with and helping me with the purchase of my 2021 Mini Cooper Countryman. I was able to take my time when looking and he answered any questions I had throughout the process. I w purchase of my 2021 Mini Cooper Countryman. I was able to take my time when looking and he answered any questions I had throughout the process. I would highly recommend this dealership to anyone. My buying experience was great! Thank you! More
Joey was great to work with! Such a great buying experience for me, especially when I am 150 miles away from the dealership! They had exactly what I was looking for in the Mini Cooper. Between ph experience for me, especially when I am 150 miles away from the dealership! They had exactly what I was looking for in the Mini Cooper. Between phone and email, everything got taken care of in getting the deal done and in getting everything needed from me to have all the paperwork ready for me when I got there. I delivered my trade to them and in return they delivered an efficient paperwork signing experience. I would buy again and recommend Joey and the dealership! So worth the 150 miles! More
I had a very positive experience purchasing my 2021 MINI Cooper SE. Alex responded quickly to my email communications and offered to be available for help as long as I kept my car. The dealership agreed t Cooper SE. Alex responded quickly to my email communications and offered to be available for help as long as I kept my car. The dealership agreed to let me store my newly purchased vehicle in the showroom while I was out of state for four months this last winter. When I returned, I was greeted by my brand new car, got educated by Alex about the MINI (my first), and drove away a happy man. More
Best car buying experience ever! Alex and the entire staff at Cincinnati MINI have it perfected. From ordering a custom MINI all the way through to signing. Nothing less than a perfect experience. staff at Cincinnati MINI have it perfected. From ordering a custom MINI all the way through to signing. Nothing less than a perfect experience. More