Cincinnati MINI

Terrible, brought the car in(drove it) for a recall on the "ELECTRICAL" power steering pump. Left on a trailer. Was told it seemed to be ELECTRICAL issues. The car hasn't had issues with anythingelectrica the "ELECTRICAL" power steering pump. Left on a trailer. Was told it seemed to be ELECTRICAL issues. The car hasn't had issues with anythingelectrical ever. I happen to be an ASE Certified Mechanic and do all my work myself! However, a recall is something I can't do and only the dealer can! The fact it drove there, drove onto the lift had a pump replaced then while it was on the lift it happened to develop a crank no start issue and only half the car have power(no headlights half the gauges window control hatch button). I don't seethat being a coincidence. Maybe l'm wrong. Maybe in the 8 years of ownership, never having any electrical issues, being garaged the last 5 years maintained as much as possible and it just so happen to randomly develop an issue while on the lift getting a new ELECTRIC pump. Seems kinda odd if you ask me. I'm going to start working on it later. Trust me! I will be back to update this review even if I'm wrong. Also, they didn't want to diagnose the car without me agreeing to pay for it.at this point I feel like eating a diag fee to prove your theory right and mine wrong should be a no-brainer. This is why nobody trusts mechanics!! lf you didn't screw up the car diagnose it and prove it! More

Great experience. BMW store is first class. And big reason is Travis Holley. I have dealt with many auto sales reps in my time, largely chevy. Travis beats all of them BMW store is first class. And big reason is Travis Holley. I have dealt with many auto sales reps in my time, largely chevy. Travis beats all of them. He went out of his way to work with us on the deal, and when we showed up at the dealership to complete financing Travis even had the car detailed on short notice so we would not have to come back again. When I sell my corvette C7 I will call Travis and work with him for my next car.   More

Love you guys! Six months ago we moved to AZ, prior to that all our three MINIs we're serviced at Cincinnati MINI. Every time was a FIVE STAR! I want to give a spec Six months ago we moved to AZ, prior to that all our three MINIs we're serviced at Cincinnati MINI. Every time was a FIVE STAR! I want to give a special shout to Brittany, Christina, Andre, and Todd. Thank you guys for being there for us! More

Excellent experience at Cincinnati MINI purchasing my new Cooper S Hardtop 2 Door. Joey Rhodes was a great sales person and answered all my questions and got everything setup quickly. The dealer was honest Cooper S Hardtop 2 Door. Joey Rhodes was a great sales person and answered all my questions and got everything setup quickly. The dealer was honest with no markups or other unwanted additions. I would highly recommend it More

Joey was very helpful with ordering our mini. He responded to emails, text and phone calls within hours. Great service! He responded to emails, text and phone calls within hours. Great service! More

I created the exact MINI I wanted, all from the comfort at home. I don't think I spent more than an hour at the dealership, and Joey Rhodes was fantastic. at home. I don't think I spent more than an hour at the dealership, and Joey Rhodes was fantastic. More

I decided to visit Mini Cincinnati after having no luck at other dealerships. The first person I spoke with was Noah. He knew everything about the Mini. Alex came out after a few minutes and introduced at other dealerships. The first person I spoke with was Noah. He knew everything about the Mini. Alex came out after a few minutes and introduced himself. They were extremely helpful. They handed me the keys for a test drive. I assume most people that test drive the Mini are instantly sold on the car. I'm glad I went to the dealership and had the pleasure of meeting Alex and Noah. Alex walked me through the steps of my first Mini purchase. It was very easy and comfortable. I would recommend Mini Cincinnati to anyone looking for a great car to drive. Thanks guys! Curt More

Very clean! Joey was knowledgeable and made my buying experience easy and fast. Service is exceptional as well! Joey was knowledgeable and made my buying experience easy and fast. Service is exceptional as well! More

I built my electric Mini online and connected with Alex to make it all happen. Alex was very attentive, keeping me in the loop in regards to the production and delivery. I picked up my car last week and Al to make it all happen. Alex was very attentive, keeping me in the loop in regards to the production and delivery. I picked up my car last week and Alex educated me about my car and even called me the next day to inquire about my drive home and answer my questions. He is very knowledgeable about Minis and very personable too. It was overall a very positive experience and I absolutely adore my new Mini Cooper SE. More

When I initially inquired about a Countryman, I was surprised to get a quick reply from Joey since it was well past dealership hours. He was upfront about the cars that they had available and when we g surprised to get a quick reply from Joey since it was well past dealership hours. He was upfront about the cars that they had available and when we got there, my wife immediately found the one she wanted to drive home. Smooth process and Joey was great! More