Cincinnati MINI

Cincinnati MINI is always an exceptional experience, whether I'm visiting for service, or to purchase new. Eric is a wonderful sales consultant. He is very knowledgeable with all inventory, listens to whether I'm visiting for service, or to purchase new. Eric is a wonderful sales consultant. He is very knowledgeable with all inventory, listens to your wants and needs, and very comfortable to work with. I highly recommend working with him, as he made my experience exceptional and a breeze to get through. All the staff at Cincinnati MINI are welcoming, kind, helpful and knowledgeable. You will never be disappointed! More

I bought a new Cooper here about two weeks ago, the dealer is friendly and patient, the price is fair, and the most important, the car is so good, I didn't find any cons about it until now, I love my l dealer is friendly and patient, the price is fair, and the most important, the car is so good, I didn't find any cons about it until now, I love my little new car! More

This is the second Mini Cooper S Hardtop I have bought from Jay. Jay was attentive to my needs and did not push me to buy more car than I could afford. Thanks Jay! See you again in a few years! from Jay. Jay was attentive to my needs and did not push me to buy more car than I could afford. Thanks Jay! See you again in a few years! More

My experience in shopping for and the actual purchase of my Mini Cooper was very positive. Eric is an intelligent, knowledgeable, helpful and personable young man. I had several test drives with him, receiv my Mini Cooper was very positive. Eric is an intelligent, knowledgeable, helpful and personable young man. I had several test drives with him, received a very instructive session on all the car's workings and a promise of a second tutorial if needed; it may be, it's been 15 years since I've driven anything other than my old car. The dashboard's design is classic and while the car has many features, their display is simple, subtle, not a bunch of confusing glitz. I like everything about the looks and handling of the car. More

Cincinnati Mini is a great dealership and Jay Sofranec is an excellent Sales Associate to work with. He was professional in every detail, patient in all of his explanations and very friendly. My car is abs an excellent Sales Associate to work with. He was professional in every detail, patient in all of his explanations and very friendly. My car is absolutely everything I wanted and the purchase experience was terrific. Chico in finance was great and once again patient. I am glad to continue my relationship with Cincinnati Mini and I will gladly recommend them to my friends and colleagues. More

I gave Eric a 5 because 6 wasn't a choice! This is my third purchase of a Mini, and each time I go back, the process is easier and easier. Eric is always friendly and sweet, and doesn't mind my emails te third purchase of a Mini, and each time I go back, the process is easier and easier. Eric is always friendly and sweet, and doesn't mind my emails telling him what I want in/on my car - what I can't live without - what I don't want. When I sent him a list of the stock numbers I was interested in, with my top pick circled, he didn't bat an eye. I went in to see him, he had my top pick, a Royal Grey Countryman, waiting for me. We went out and looked at it, and I said: That's it. I love it. And we went back inside. Eric made sure I was comfortable, then disappeared to make the magic happen. A short time later, he came back, took me to sign the papers, and handed over the keys. Having worked with me as I bought my last two Minis, Eric doesn't question my process. He knows that I like what I like, and I never need to drive the car before making it mine. There's no reason. Mini creates such a superior quality product, I don't have to worry about what I'm getting. I know the power is there, and will still be there in a couple of years when I go back and tell Eric it's time for a new one. These people aren't your normal sales force. Mini isn't your normal car. If you're on the bubble about whether or not to take the plunge...DO IT! Join the family! You won't be sorry. More

All services were very good, especially in terms of the explanations about all I needed to know. They listened what I wanted to. If I do not know exactly what I want with little details, they explained we explanations about all I needed to know. They listened what I wanted to. If I do not know exactly what I want with little details, they explained well and gave me a suggestions to fit my need. More

The people at Cincinnati Mini are fantastic. Buying a car from Jay didn't feel like a purchase but more like a welcoming to the Mini Family. He was very knowledgeable and helpful, and managed to find the per from Jay didn't feel like a purchase but more like a welcoming to the Mini Family. He was very knowledgeable and helpful, and managed to find the perfect Mini for us. The car is great, and the service was equally great. More

This was my second MINI purchase and the experience was excellent with both. We were shopping for a car for my 16 year old that would serve as car for carpooling with his younger sister and would take him excellent with both. We were shopping for a car for my 16 year old that would serve as car for carpooling with his younger sister and would take him on to college. To fit this need and his tastes, it needed to be both practical and hip. We visited all the possible dealerships and possible makes and models that might fulfill these requirements and we were quite spent when the idea of a MINI came up. With a sharp and skeptical eye created by our previous car dealer experiences, we were blown away by Jay's enthusiasm, knowledge, honesty, and real connection to helping us find the right car. Fast forward to our current experience. Jay called with information related to the current incentives that could lower our montly payment. He was, again, courteous and very professional, not pushy or rude, but very informative regarding the value of the trade-in, the price of the new models, and the very low interest rates available on the 2013 MINI. We went from the Cooper Hardtop to a Cooper S with several upgrades and have a new warranty, covered maintanence, and a brand new 2013 with a $25 lower monthly payment. More

The Cincinnati Mini dealership has nothing but class. They care about their customers and treat them as family. They believe in what they sell and stand behind it. - In today's world, that doesn't seem t They care about their customers and treat them as family. They believe in what they sell and stand behind it. - In today's world, that doesn't seem to be common. Thanks to the whole team at Mini for helping me find what I have been looking for! Lets Motor! More