Cincinnati MINI

Cincinnati MINI should be "The Model" for all dealerships. MY MOTORING ADVISOR (TRAVIS HOLLEY) Travis has a unique talent in connecting with his clients. He was always available to answer questions and assist MY MOTORING ADVISOR (TRAVIS HOLLEY) Travis has a unique talent in connecting with his clients. He was always available to answer questions and assist in the purchase process. He has an excellent grasp on the delicate balance between "keeping in-touch" and "pressure selling." I felt that he wanted to earn my business and valued my time; He always had a positive outlook and can-do attitude. Travis exhibited a high level of integrity and truly aimed at understanding my needs. Thanks Travis! MY FINANCE MANAGER (CHICO ROBINSON) Chico, was professional, enthusiastic, and an expert in the field. He was able to obtain EXTREMELY reasonable finance terms through MINI Financial. I know this could not have been accomplished without a well-established, and trusted relationship among Cincinnati MINI, Chico, and MINI Financial. Additionally, I have never had a Finance Manager who was so invested in the purchase of a vehicle. In addition to Travis, Chico appeared genuinely interested in providing the best car buying experience. I never felt pressured into doing something I was unsure of; I was able to drive away feeling that I received a fair deal without the need of haggling MY CINCINNATI MINI . The NEW Cincinnati MINI has a fun, upbeat, and inviting showroom. The comfortable lounge, free snacks/beverages, and free car washes, are welcomed amenities. I was able to see, firsthand, why the customer is treated so well: The entire Motoring Team is treated like a family; they all look happy to be at "work.." In turn, I was treated like a neighborhood friend. Maslow's theory of the "Hierarchy of Needs" can be witnessed within this dealership's concept. From owner to perspective buyer, and through everyone in between; "good goes around and gets everyone motoring." Cincinnati is incredibly lucky to have Cincinnati MINI! More

Happy new mini owner I am very happy with my new mini and the experience that I had Cincinnati Mini. Chrissy was very helpful in taking care of my decisions in my purchase I am very happy with my new mini and the experience that I had Cincinnati Mini. Chrissy was very helpful in taking care of my decisions in my purchase. I am very happy. More

Mini Countryman Cooper S All4 Lease We are very excited about our new Mini. Louis Velazquez was our sales person. He was very helpful and accommodating in assisting us in factory orderi We are very excited about our new Mini. Louis Velazquez was our sales person. He was very helpful and accommodating in assisting us in factory ordering our Mini Countryman Cooper S All4. It was an all around excellent experience and I would highly recommend Cincinnati Mini. More

Bravo! After having a bad experience with my local dealer, I drove down from Columbus to Cincinnati the next day and my faith was fully restored in Mini. I After having a bad experience with my local dealer, I drove down from Columbus to Cincinnati the next day and my faith was fully restored in Mini. I worked with Travis and he walked me through the test drive, coming up with a fair deal and ordering my car -- all the time showing me respect. Travis also clued me in to the Mini online Owner's Lounge so I could follow my car through the build and delivery process. He fully went over the car with me when it arrived and I love my first Mini! More

Great Experience! The staff was great from the start. We were delighted at their timely responses and courteousness. Natalie found exactly the car we wanted and accom The staff was great from the start. We were delighted at their timely responses and courteousness. Natalie found exactly the car we wanted and accommodated our tight schedule without sacrificing important delivery-day info. More

Made it super easy to lease a new mini! Thrilled with my experience with Travis at this dealership! I traveled from Indy just to work with them because they made it so easy to obtain the ca Thrilled with my experience with Travis at this dealership! I traveled from Indy just to work with them because they made it so easy to obtain the car I wanted. Highly recommended! More

Process of leasing a new Mini was excellent I certainly wasn't surprised by the high level of quality and customer service offered by Cincinnati Mini--as they have an excellent reputation. Trav I certainly wasn't surprised by the high level of quality and customer service offered by Cincinnati Mini--as they have an excellent reputation. Travis Holley made the experience streamlined, effortless, and fun. Having researched a number of Mini model options, I eventually decided on the Cooper "S" Countryman, which I have absolutely loved so far! In the process of deciding, though, Travis made himself always available to promptly provide any information that I needed. --Howard More

Bravo!!!! I was looking for two cars; one for my personal use and another one for marketing my business as a pediatric dentist. I thought the process was going I was looking for two cars; one for my personal use and another one for marketing my business as a pediatric dentist. I thought the process was going to be challenging as I was working with a set budget in mind without sacrificing looks and quality. I left a message for Jay who contacted me almost immediately and worked with me on the phone. After reviewing the numbers and my list of likes and dislikes he gave me a couple of options and invited me to try them at their shop. By the time I went to the dealership, he had already worked all the numbers, gave me the chance to drive the cars from the Mini department but also coordinated a meeting with Susan Ward from the BMW department to consider other options. I ended up getting two cars that day in a matter of a couple of hours!!! Easy, professional, friendly....I am one very happy customer :)---Marie More

Excellent Experience After a difficult & exhaustive search, and a couple of positive experiences visiting Cincinnati Mini, my husband & I had come to the conclusion that w After a difficult & exhaustive search, and a couple of positive experiences visiting Cincinnati Mini, my husband & I had come to the conclusion that we were ready for our first Mini Cooper. We were nearly disappointed when it looked like our perfect choice was not readily available, but Tammie & Louis went out of their way to get us in our perfect Mini. We are truly enjoying our new Mini!! More