Cincinnati MINI

New car Had a great experience getting a car here and Jay went out of the way to get me the car I wanted. I would recommend. Had a great experience getting a car here and Jay went out of the way to get me the car I wanted. I would recommend. More

Friendly, Helpful, Reliable Service I wish that I had bought my 2015 Mini from Cincy!!! I bought mine in Columbus, did one service there and didn't like it, so I thought I would try Cinc I wish that I had bought my 2015 Mini from Cincy!!! I bought mine in Columbus, did one service there and didn't like it, so I thought I would try Cincinnati Mini service for the next issue I had. Holy cow... Christina was AMAZING at communicating and letting me know exactly what was going on. They actually fixed one issue that Columbus Mini told me that they would not fix under warranty! Seriously, I am going to highly recommend them to anyone and everyone I talk to and I may even lie and say I bought it there because the staff are so friendly and inviting and just overall amazing. They took a bad experience and made it awesome. And the valet that brought my car up to me (all the way in Dayton) was very prompt and super sweet. Great place, please keep up the friendly and helpful service!!! I will ALWAYS take my car to Cincinnati Mini for Service!!! More

All around fab experience Louis is the bomb. He's communicative, open, and just a cool guy. His service is especially memorable b/c he always seemed to be 1 step ahead of me Louis is the bomb. He's communicative, open, and just a cool guy. His service is especially memorable b/c he always seemed to be 1 step ahead of me - be it questions, next steps, anything. Great guy, even better customer service!! More

Excellence! Louis was absolutely wonderful for the duration of my car buying experience. This was my first car purchase and Louis as well as Cincinnati Mini were Louis was absolutely wonderful for the duration of my car buying experience. This was my first car purchase and Louis as well as Cincinnati Mini were both so very attentive and supportive the entire time. I would definitely purchase from this dealership again. The employees are not only kind but also very knowledgeable. More

Cincinnati MINI is the ONLY choice for me I bought my first Mini Cooper from Cincinnati MINI in the summer of 2006. I received expert and helpful guidance in my decision to purchase my MINI H I bought my first Mini Cooper from Cincinnati MINI in the summer of 2006. I received expert and helpful guidance in my decision to purchase my MINI Hardtop from Jay Sofranec. He helped me find the perfect car to fit my needs, with all of the features I wanted within my price range. I happily drove my MINI for nearly 10 years before deciding to trade it in a few weeks ago. Once again, Jay was there to help me find a new MINI to enjoy for the next several years. Jay happily answered all of my questions and promptly responded to my emails and phone calls. In addition to my dealings with Jay, I have also had pleasant interactions with Todd Chumbley, Nick Walsh, and Conor O'Somachain over the course of my relationship with Cincinnati MINI. I would highly recommend Cincinnati MINI to anyone looking for an optimal experience in purchasing or leasing a vehicle. More

Another good Mini experience Travis did a great job of showing me all the features of two different Mini models. 2 test drives and lots of question from me. I ended up buying a Co Travis did a great job of showing me all the features of two different Mini models. 2 test drives and lots of question from me. I ended up buying a Countryman and have been very happy with my new vehicle. A great experience all the way round. I really like my new bumper mounted bike rack. More

Why I will buy another MINI I am a car guy ... working on cars and driving for enjoyment. I have owned them all at one time or another. But this visit to Cincinnati MINI was for I am a car guy ... working on cars and driving for enjoyment. I have owned them all at one time or another. But this visit to Cincinnati MINI was for my wife - she wanted a MINI Countryman S All4, I was hesitant (not my preferred vehicle), but the moment we were greeted by Chrissy I began to feel like this is going to be fun and no hassle. She is beyond knowledgable (she will most likely give 99.9% of the sales associates a run for his/her money), friendly, kind, respectful, a team player (supported a test drive of comparable BMW), honest, outgoing, and absolute pleasure to deal with. I often do not opt to provide reviews, but I had to depart mid transaction and she completely followed through ensuring my wife was completely satisfied. If you are looking to buy/lease or just test drive a vehicle from Cincinnati MINI ... ask for Chrissy - you will not be disappointed. Looking forward to my family's next purchase. Cincinnati MINI = Chrissy Bashore! More

Mini cooper S Paceman Great overall expierence. From the moment I got in personnel were friendly and helpful and I never felt pressured. They offered me right away meaning Great overall expierence. From the moment I got in personnel were friendly and helpful and I never felt pressured. They offered me right away meaningful information on different financial or lease options and what would be the best fit for my unique financial needs. Louis Velazquez was very knowledgeable not only on the unique characteristics of the vehicle I was testing but also about future vehicle line ups. At the end he also gave me options and ideas on how to customize my Mini. What I enjoyed the most is that it was a very streight forward and "fair" negotiation......basically no negotiation, the price is the price which I kind of like.. Post selling service has also been great. The car is like my new baby and I have been getting pictures from Louis on how it has been "enhanced" with the John Cooper package. Great overall expierence More

Top Notch, Professional What a great lease experience with Travis at Cincinnati Mini. Since this was my first Mini, I test drove many models, and asked a million questions. What a great lease experience with Travis at Cincinnati Mini. Since this was my first Mini, I test drove many models, and asked a million questions. Travis is very knowledgeable; he knows these cars. I am very happy with my CountrymanS - the transaction from beginning to post purchase followup was excellent. More

All 4 Countryman S #2 My 1st Countryman's Lease was about to end and the Dealership was extremely helpful laying out my options. The communication was clear both at the De My 1st Countryman's Lease was about to end and the Dealership was extremely helpful laying out my options. The communication was clear both at the Dealership and through email when I would have questions. I ended up Leasing Countryman #2 with the guidance from Louis! More