Cincinnati MINI

Excellent service... Chrissy Bashore was wonderful!! I purchased a 2013 Mini Countryman. Chrissy Bashore went out of her way to see that I was completely pleased. She is warm, friendly and very profess I purchased a 2013 Mini Countryman. Chrissy Bashore went out of her way to see that I was completely pleased. She is warm, friendly and very professional and I would not hesitate to buy another car from her or send friends and family interested in a Mini her way. What a great experience!! More

Outstanding experience! Travis Holley is an asset to this dealership! He welcomes you and treats you like you have been friends forever and there is no need to be so nervous Travis Holley is an asset to this dealership! He welcomes you and treats you like you have been friends forever and there is no need to be so nervous or formal. Down to earth and fun to talk with and that takes the edge off when your making a purchase. You don't feel like your being targeted or being a hard sell, just great conversation, good advice, input etc. My next car I would no doubt look Travis up and purchase from him! He keeps in contact and even drove to my workplace for one more issue to finalize the deal. Who does that?! Thank you Travis, never felt more welcome and comfortable at this dealership, I will see you again! Also shout out to Jemar Dubose who also guided me to what I knew I should do, but needed that nudge! Your the best! More

Excellent experience exceeded my expectations Travis Holley did a great job communicating along the way from the time we ordered the 2016 Mini Coupe until it's delivery approximately seven weeks l Travis Holley did a great job communicating along the way from the time we ordered the 2016 Mini Coupe until it's delivery approximately seven weeks later. Arrived exactly as ordered. Very thorough orientation to the cars many features. Follow up phone call to check in. Travis made himself available anytime which met my busy schedule. The leasing experience was likewise quick, painless and professional. Even compared pubs in Dublin. Love our new Mini. Thanks guys. More

Kudos to Todd Chumbley.. Many thanks to Todd Chumbley for covering rental cost. He always goes out of his way to accommodate during my car's repair. Elizabeth Girdler Many thanks to Todd Chumbley for covering rental cost. He always goes out of his way to accommodate during my car's repair. Elizabeth Girdler More

Excellent Service from Louis! Great experience with Louis .. all the process was perfect and I love the car.. Also Conor helped a lot with paperwork and defenitly recommend Cincinn Great experience with Louis .. all the process was perfect and I love the car.. Also Conor helped a lot with paperwork and defenitly recommend Cincinnati Mini! Thanks, More

Excellent service! This was my 3rd time getting a new Mini from Cincinnati Mini. Louis & Conor were professional, helpful, and made my Mini experience A+++. Highly reco This was my 3rd time getting a new Mini from Cincinnati Mini. Louis & Conor were professional, helpful, and made my Mini experience A+++. Highly recommend!!!! More

New car Had a great experience getting a car here and Jay went out of the way to get me the car I wanted. I would recommend. Had a great experience getting a car here and Jay went out of the way to get me the car I wanted. I would recommend. More

Friendly, Helpful, Reliable Service I wish that I had bought my 2015 Mini from Cincy!!! I bought mine in Columbus, did one service there and didn't like it, so I thought I would try Cinc I wish that I had bought my 2015 Mini from Cincy!!! I bought mine in Columbus, did one service there and didn't like it, so I thought I would try Cincinnati Mini service for the next issue I had. Holy cow... Christina was AMAZING at communicating and letting me know exactly what was going on. They actually fixed one issue that Columbus Mini told me that they would not fix under warranty! Seriously, I am going to highly recommend them to anyone and everyone I talk to and I may even lie and say I bought it there because the staff are so friendly and inviting and just overall amazing. They took a bad experience and made it awesome. And the valet that brought my car up to me (all the way in Dayton) was very prompt and super sweet. Great place, please keep up the friendly and helpful service!!! I will ALWAYS take my car to Cincinnati Mini for Service!!! More

All around fab experience Louis is the bomb. He's communicative, open, and just a cool guy. His service is especially memorable b/c he always seemed to be 1 step ahead of me Louis is the bomb. He's communicative, open, and just a cool guy. His service is especially memorable b/c he always seemed to be 1 step ahead of me - be it questions, next steps, anything. Great guy, even better customer service!! More

Excellence! Louis was absolutely wonderful for the duration of my car buying experience. This was my first car purchase and Louis as well as Cincinnati Mini were Louis was absolutely wonderful for the duration of my car buying experience. This was my first car purchase and Louis as well as Cincinnati Mini were both so very attentive and supportive the entire time. I would definitely purchase from this dealership again. The employees are not only kind but also very knowledgeable. More