Cincinnati MINI

Great first new car experience! Upon searching dealership after dealership for my first new car, I finally walked into Mini. It turned out to be the greatest experience I had during Upon searching dealership after dealership for my first new car, I finally walked into Mini. It turned out to be the greatest experience I had during my search. Josh Walker kindly greeted us in the parking lot and answered every question that we had been asking at all the other dealerships and even answered some questions that we had not even thought of yet. He was very personable and professional, giving us our space, compared to some of the pushy car salesmen we had experienced before. When the day finally arrived to pick up the new Mini, Josh made sure to show us every button and gadget and even his personal opinions on some of the settings that the car came with, being he is a Mini owner himself. He even stayed after closing to ride in the car with me one last time to make sure he had covered every detail and to also help me feel more comfortable driving a stick-shift, as I had very little experience prior. Hats off to you Josh! I will definitely be back! More

It doesn't feel like you are at a car dealership I was looking to trade my car in for a lease and having a really bad experience with it (everywhere else). The other dealerships were pushy and used I was looking to trade my car in for a lease and having a really bad experience with it (everywhere else). The other dealerships were pushy and used creepy tactics. I was about to give up all together. Mini was completely different. They made me super comfortable. Jay was very patient with me. My husband and I live over an hour away from the dealership and have a hectic schedule (don't we all!) The day I leased he stayed an hour after closing to go over the details of my Mini with me. Jemar from the finance department stayed late too - to finish up my paperwork. They made everything so smooth and easy. I would recommend Cincinnati Mini to anyone. More

A maximum experience leasing a mini. This is my 4th lease on a mini. Jay Sofranec is one of the main reasons I keep coming back. He is so knowledgeable about his product and takes whateve This is my 4th lease on a mini. Jay Sofranec is one of the main reasons I keep coming back. He is so knowledgeable about his product and takes whatever time is necessary to work with me and answer my questions and explain new features. Prior to my "mini" experiences I hated car shopping. I was treated like a woman who couldn't possibly understand automotive functions. From my first encounter with Jay he has always been just the best. He makes buying or leasing a mini enjoyable and fun while maintaining the utmost professionalism. In addition to Jay the service department is wonderful- always helpful and informative. More

Why I Love Cincinnati Mini! I have been leasing from the Cincy BMW/Mini store for 12 years and always feel well taken care of, no matter the size of interaction - from sales to a I have been leasing from the Cincy BMW/Mini store for 12 years and always feel well taken care of, no matter the size of interaction - from sales to a car wash. They are kind and helpful and efficient! All needs are quickly dealt with, and with a lovely sense of community. These folks seem to truly like their work and care about their customers. If you are shopping for a new car, be sure to ask for Jay Sofranec- he will take excellent care of you!!! More

Exceptional service We've come back to Cincinnati Mini many times over the past few years...all due to the excellent service and personal attention provided by the entire We've come back to Cincinnati Mini many times over the past few years...all due to the excellent service and personal attention provided by the entire team. Any other car experience has been left wanting by comparison. Kudos to the service team, Jay Sofranec and Conor O'Somachain for another fantastic Mini experience. More

Smooth and professional experience. This is my third leased Mini Cooper, a 2017 Countryman. My experience working with Josh Walker and Caitlin was smooth and straightforward. I appreci This is my third leased Mini Cooper, a 2017 Countryman. My experience working with Josh Walker and Caitlin was smooth and straightforward. I appreciated Josh's patience and commitment to customer service. The day I picked up my Mini, he explained every detail about the car and most importantly paired my phone with the car's bluetooth! Excellent experience in every way. More

Fantastic Experience I just leased a 2017 Hardtop Mini and am totally in love with it! My overall experience was straightforward. Travis impressed me with his knowledge ab I just leased a 2017 Hardtop Mini and am totally in love with it! My overall experience was straightforward. Travis impressed me with his knowledge about Mini's and diligence in finding me one of my preference. I was also impressed by his clarity in communicating details of the purchase as well as the features of the car. Lastly, I appreciated how available Travis was. He responded to me in a very timely manner when a question or concern came up. I have leased a couple of cars in the past several years and this experience was the most effortless and rewarding. More

Great Experience My experience with Cincinnati Mini and Chrissy Bashore could not have been better! Chrissy went over and beyond any salesperson I've ever encountered My experience with Cincinnati Mini and Chrissy Bashore could not have been better! Chrissy went over and beyond any salesperson I've ever encountered to answer any questions that I had and to offer different options regarding all of the cars and also different types financing regarding purchasing and/or leasing a vehicle. When I made my decision she walked me through the entire process. She took plenty of time to explain my car, the instrument panel and how everything worked. Since purchasing my Mini I have phoned and emailed her with some last minute questions and she has responded almost immediately. I will come back to this dealership and I'll be looking for Chrissy when I need another car. More

Great experience I decided to lease a 2016 Mini Countryman. Chrissy helped my husband and me navigate the whole process. She was easy, helpful and enjoyable. I usually I decided to lease a 2016 Mini Countryman. Chrissy helped my husband and me navigate the whole process. She was easy, helpful and enjoyable. I usually dread buying a car and never felt this way with Chrissy. I absolutely love my new car! More

Jay makekes Mini great! Jay really makes the Mini experience great! He is friendly, knowledgeable, and accommodating. He really makes the process enjoyable and is great advoc Jay really makes the Mini experience great! He is friendly, knowledgeable, and accommodating. He really makes the process enjoyable and is great advocate for the Mini product! More