Cincinnati Cadillac

Great Customer Service and Purchase Transaction. Brandon is a very knowledgeable and professional salesman. My husband and I are very pleased with the purchase transaction service received from Cody Brandon is a very knowledgeable and professional salesman. My husband and I are very pleased with the purchase transaction service received from Cody Frye. Good to see new school taking care of old school with harmony. These guys are Great! More

Cadillac Brandon Ozier is a pleasure to work with. Has always taken care of me with a smile on his face. He is very knowledgeable & makes it fun to buy a car Brandon Ozier is a pleasure to work with. Has always taken care of me with a smile on his face. He is very knowledgeable & makes it fun to buy a car. More

Excellent Customer Service Brandon was knowledgeable, helpful, and a pleasure to do business with. Simply top notch customer service which is rare these days. Cody also made the Brandon was knowledgeable, helpful, and a pleasure to do business with. Simply top notch customer service which is rare these days. Cody also made the checkout process informative, quick, and painless. Overall very satisfied with my purchase and the job done by Brandon and Cody. For my next vehicle I'll be calling Brandon first thing. More

Great customer service Recently found a car in the evening online. Salesman was very responsive and got back to me that same evening with a price. We negotiated a price, sin Recently found a car in the evening online. Salesman was very responsive and got back to me that same evening with a price. We negotiated a price, since I was 2hrs away and picked up the car the next day. Great customer service and the Rep took the time from his day off to make sure my needs were met. Thank you for the wonderful service! More

Accommidating Mr. Ozier was accommidating in every way, honest, knowledgeable, patience. Was very satified with overall experience and purchase. Would highly recomm Mr. Ozier was accommidating in every way, honest, knowledgeable, patience. Was very satified with overall experience and purchase. Would highly recommend Mr. Ozier and this dealership to my friends. More

Awesome My experience was painless No pressure selling ,kind and respectful of my time. My only concern was the car that was certified had a issue with the w My experience was painless No pressure selling ,kind and respectful of my time. My only concern was the car that was certified had a issue with the windshield fluid indicator will have to return to get that fixed . Otherwise was completely satisfied More

Bsly,ba Purchased last 4 caddys from TMC and always deal with Mike Fitzwater, excellent service always directs us to the right vehicle and more than helpful t Purchased last 4 caddys from TMC and always deal with Mike Fitzwater, excellent service always directs us to the right vehicle and more than helpful to meet our needs! More

A Very Pleasant Experience I was looking for a pre-owned late model SRX. My salesman was great--very attentive, without being "pushy". Kept me posted any time a vehicle arrive I was looking for a pre-owned late model SRX. My salesman was great--very attentive, without being "pushy". Kept me posted any time a vehicle arrived on the lot that he thought I might be interested in, and did not waste my time by trying to get me to look at cars that didn't meet what I was interested in. More

Great vehicles, great sales, great service! I recently leased a 2017 XT5 and I couldn't have been more pleased with the experience. Thomson MacConnell always goes above and beyond to take care o I recently leased a 2017 XT5 and I couldn't have been more pleased with the experience. Thomson MacConnell always goes above and beyond to take care of their customers, especially their loyal customers. I received an unbelievably great deal, thanks to the efforts of my sales rep, Brandon Ozier. Both Brandon and Cody Frye made the end-to-end process (sales and finance paperwork) as easy as possible. They were considerate of my time and very professional. Great all around experience! More

Great Experience Ever!!! I was online searching for a Cadillac XT5 in blue. I noticed Thomson MacConnell Cadillac had a blue one in inventory. So I decided to call the dealers I was online searching for a Cadillac XT5 in blue. I noticed Thomson MacConnell Cadillac had a blue one in inventory. So I decided to call the dealership. I was answered by Christine who was a very nice receptionist and then she transferred me to sales department. After a couple of rings I was greeted by Brandon Ozier. He was polite, answered all the questions about the vehicle that I was interested in, and presented no type of pressure at all. I was so pleased by Brandon's approach and knowledge that I decided to stop in the dealership. The whole experience was great from the phone call to the in person. I was so pleased that I recommended a neighbor to Brandon and they came and bought from him as well. I have bought several cars in my day, and this was by the far the best experience that I have ever had. Thanks Brandon for all your help!!! Also the finance guy Cody Frye handled all my paperwork effortlessly. More