Cincinnati Cadillac

Great Dealership We have purchased 4 Cadillacs from Brandon and this dealership and will return. Awesome place to do business .Will recommend this dealership and Brand We have purchased 4 Cadillacs from Brandon and this dealership and will return. Awesome place to do business .Will recommend this dealership and Brandon to others More

Very helpful, informative and responsive. We have been dealing with Thomson MacConnell for over 30 years and continue coming back because of the service in all area of the company ... for pur We have been dealing with Thomson MacConnell for over 30 years and continue coming back because of the service in all area of the company ... for purchasing ( new and used cars ) , service after the sale and how convenient they make every aspect of dealing with them. More

Excellent service and very professional I was immediately greeted at the entrance by Brandon Ozier who was extremely helpful and courteous. He listened to what I was looking for and offered I was immediately greeted at the entrance by Brandon Ozier who was extremely helpful and courteous. He listened to what I was looking for and offered options that the dealership had available. He continued to follow up over the next few days as my wife and I were in the decision making process. he had us test drive the car, walked us through the vehicle options & showed my wife how to operate the various features on the dash. After we decided to purchase the vehicle, Greg Hunter was very thorough in walking us through the purchase process. He was very helpful and knowledgeable and answered all of our questions. I would recommend anyone to experience the dealership of Thompson MacConnell--a class organization. More

Easy for the first time. This was my first time buying a car and I was impressed on how Brandon made it so easy with my situation! Brandon is an awesome salesman! Thank you! This was my first time buying a car and I was impressed on how Brandon made it so easy with my situation! Brandon is an awesome salesman! Thank you! More

Always a Pleasure This is my second Cadillac purchase with Thomson MacConnell...I came back because the staff is wonderful....from sales to financing to service and rep This is my second Cadillac purchase with Thomson MacConnell...I came back because the staff is wonderful....from sales to financing to service and repair. There are closer Cadillac dealers to me but none with this level of professionalism and courtesy. More

easy to work with Greg Schwalbach was very easy to work with. I would recommend him to anyone. The dealership was clean and everyone made you feel as if you were buyi Greg Schwalbach was very easy to work with. I would recommend him to anyone. The dealership was clean and everyone made you feel as if you were buying a brand new Cadillac even though it was a used car. Cody was nice but to pushy on trying to sell us a warranty that we said did not want over and over again. More

Great Experience Purchased my Ford Explorer from the Cadillac dealership. They were very helpful from the start. Called on the phone to get details on the vehicle and Purchased my Ford Explorer from the Cadillac dealership. They were very helpful from the start. Called on the phone to get details on the vehicle and have the salesman drive it because we were purchasing the car from 2 hours away. They were honest and fixed issues quickly. The transaction was quick and they were easy to deal with. From the sales manager to our salesman and the others we met, they were all friendly and helpful. Would recommend to others fir sure. More

Buying experience of a used Cadillac Unfortunately, Brandon had precious little time to spend with me in my buying of a used Cadillac at this dealership!! He seemed knowledgeable enough b Unfortunately, Brandon had precious little time to spend with me in my buying of a used Cadillac at this dealership!! He seemed knowledgeable enough but ended up having 2 or 3 other clients demanding his attention at the same time that I was there! This makes for an awkward situation as I felt pressured to give him space and I could see by the look on his face that he was frustrated too!! He seemed very rushed and out of sorts. But that being said, I was at the dealership way longer than I should have been!! I do like the car but I wish Brandon could have spent more time explaining more of the bells and whistles of a Cadillac as I have never owned one!!! He did ask for help with the other clients that asked for him while I was there and no one responded. I feel that I was not Brandon"s priority while I was there and there was no "personal" contact with him!! All in all it was not a great experience and although I said I would recommend this dealership I would not recommend as a #1 dealership. The finance guy was very talkative also when I just wanted to get my finance papers and be on my way!! More