Cincinnati Cadillac
Cincinnati, OH
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drove 3 hours to look at the great inventory, a great decision,, Kyle was a great sales person, answered every question very knowledgeable and helpful, Gary also helped with the test drive and was also decision,, Kyle was a great sales person, answered every question very knowledgeable and helpful, Gary also helped with the test drive and was also very helpful, Ted was fair on our deal and we never felt pressured ,Brandon was very helpful and patient when we had a slight glitch in paper work., Greg in F&I never rushed you and explained everything, also a young man next to Gregs office i didnt get his name but was also very helpful , A true group of professionals, and very nice people also More
Bought a Ford hatchback from them. Maybe If you buy a Cadillac they try harder. Sales team was great, both guys I dealt with were stand-up, straighforward and a pleasure to deal with Maybe If you buy a Cadillac they try harder. Sales team was great, both guys I dealt with were stand-up, straighforward and a pleasure to deal with. The Issue came later when an oil change was due. I went by the sticker they had in the window (or they never removed from the previous owner). There Is no way this was correct as when I drained the oil, it was pure black, and I could tell it was very old. The drain plug was also stripped quite badly. That wasn't even the worst part, when I opened the air filter enclosure, there was a full on rodent nest! I'm talking like an entire blanket shredded up piled around the air filter. I would have thought any dealership that has a car parked Inside the garage so their customers can view It has at least run the car through service and changed/checked the fluids. Pretty sad because that makes It hard to trust them for future purchases and to recommend them, and the staff I actually dealt with were 100% people I would love to recommend to friends and do business with in the future. More
My wife and I came up from Louisville to look at a car and couldn’t have had a better experience ! Both Brandon and Cody were extremely professional and accommodating. The most stress free environment tha and couldn’t have had a better experience ! Both Brandon and Cody were extremely professional and accommodating. The most stress free environment that I’ve ever had purchasing a vehicle ever! Thanks guys! More
My experience with Brandon Ozier was both upfront and pleasant. My girlfriend and I drove over 3.5 hours from Eastern Kentucky to look at a pre-owned vehicle. The truck was not only what Brandon said it pleasant. My girlfriend and I drove over 3.5 hours from Eastern Kentucky to look at a pre-owned vehicle. The truck was not only what Brandon said it was, but there was no back-and-forth of numbers. Our deal was made with ease and Brandon honored his word by doing everything he said he would. I would not hesitate to be a repeat customer or recommend Thomson-MacConnell Cadillac, and Brandon, to people I know. More
great folks make car shopping and great experience! best place to buy a new or Used car! The whole gang works as a team. they can and will answer any questions while giving great input on the vehicles. best place to buy a new or Used car! The whole gang works as a team. they can and will answer any questions while giving great input on the vehicles. They know them inside and out. We look forward to getting all our service work done here as well More
Best Cadillac Dealership We just purchased our 5th Cadillac from Brandon Ozier . Always goes over and beyond to make his Customers happy. Highly recommend Brandon. Best there We just purchased our 5th Cadillac from Brandon Ozier . Always goes over and beyond to make his Customers happy. Highly recommend Brandon. Best there is More
Excellent Customer Service through and through. My husband and I would like to share with you how pleased we were with our experience at TMC. My husband and I were in a couple weekends (Nov 2018 My husband and I would like to share with you how pleased we were with our experience at TMC. My husband and I were in a couple weekends (Nov 2018) ago to purchase a 2012 Honda Odyssey and were blown away by the kindness of your staff. George (the general manager) was very friendly, helpful and welcoming. Having done a lot of car shopping in the last few months, we have never once even spoken with a manager, let alone been shown the help and service George showed us. When I dropped the Honda off for service the following week, George was waiting for me with a loaner car ready and warmed up immediately when I arrived. I mean, wow! That exceeded ALL of my expectations. Farris in the service department provided wonderful help and service as well, and Mike, we were thankful for your straightforward sale of our van. We will no doubt shop for our next car at your dealership FIRST, as well as spread our recommendation to others. As a consumer expecting to dread my car buying experience, I can genuinely say that I enjoyed the process of buying our van! Most of all, thank you for giving us the same care and respect, as customers of a pre-owned car, as you would a brand new car. More
"EXCELLENT DEALERSHIP" Working with Mike over a 2 week period he met our objectives and satisfied our needs. I would highly recommend Mike on his personal service and profe Working with Mike over a 2 week period he met our objectives and satisfied our needs. I would highly recommend Mike on his personal service and professionalism in working to help us the buyer gain confidence and trust in the dealership and Mike as well. More