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Chuck Nicholson GMC Mazda

Dover, OH

4.8
1,270 Reviews

135 W Broadway St

Dover, OH

44622

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Showing 1,270 reviews

November 09, 2019

A GREAT EXPERIENCE Joe Penrod and the rest of the crew made this a great experience as always. They take care of you like you are a member of their family. Thank you so More

by Jf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hodous, Joe Penrod
Nov 12, 2019 -

Chuck Nicholson GMC Mazda responded

Jf, we are honored that you are a part of our Nicholson family. Thank you for your business and the awesome review. Enjoy that beautiful Mazda! Thank you!

November 02, 2019

Thank You! When I called to schedule my appointment I’m happy to say I did not receive a recording with 12 options before I could speak to an actual person. (a More

by Tracy M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Toland
Nov 05, 2019 -

Chuck Nicholson GMC Mazda responded

Tracy, thank you for the awesome review! We feel the same way about automated phone systems; when you call us, you'll always get a real person. It sounds like your service experience was easy and informative! We appreciate your business!

October 30, 2019

Great experience! I would highly recommend this dealership! Joe was personable and easy to work with. He helped me find the perfect car to accommodate my needs with a n More

by MMRhoads
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jamiel, Joe Penrod
Nov 05, 2019 -

Chuck Nicholson GMC Mazda responded

MMRhoads, we are so thrilled to see your review! A beautiful new Mazda!; a gorgeous new BABY! - Life just doesn't get any better! It was a pleasure to earn your business. Thank you!

October 23, 2019

Awesome experience Quick, efficient and reasonably priced great used car ... John was responsive and kept my request updated frequently ... appreciated the courtesy and More

by Tracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Moore, Doug Alsept, John Berry
Oct 24, 2019 -

Chuck Nicholson GMC Mazda responded

Tracy, we really appreciate that you took the time to leave us this feedback. The compliments about our team really mean a lot to us. Thank you for your business.

October 23, 2019

Really great service. Sales man Ted was a friendly guy, and knows how to talk to buyers, and He was very knowledgeable on the vehicles on the lot. More

by Justme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Moore, Doug Alsept, Ted Mast
Oct 24, 2019 -

Chuck Nicholson GMC Mazda responded

Justme, thank you for your feedback! We're glad to know that Ted was attentive to your needs and answered all of your questions. We appreciate your business.

October 22, 2019

I bought two cars today!!! Thank you Chuck Nicholsons for yet another great car/suv/truck buying experience! Joe Penrod is the best and we thank you for your patience. Today More

by Brody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Alsept, Randy Hill, Joe Penrod, Lee Pederson
Oct 22, 2019 -

Chuck Nicholson GMC Mazda responded

Brody, congratulations on your beautiful CX-5's and thank you for your patronage! We truly appreciate your loyalty to us!

October 21, 2019

Service dept. Service department was absolutely outstanding service. We were 658 miles away from home had our car towed in and were were back on the road in less t More

by mawpaw
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Only know his first name when we first called in his name was Brian. In service dept. he was excellent., Randy Hill
Oct 22, 2019 -

Chuck Nicholson GMC Mazda responded

mawpaw, thank you so much for your awesome review. Your satisfaction is our #1 priority, whether you live 6 miles away or 600. We're happy to know that you made it home safely. Take care!

October 18, 2019

Satisfied I was very pleased with the professional services provided. The staff was very friendly and informative. The update calls very much appreciated and if More

by WILLIAMSTONY2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The cashier was very courteous also., Jim Toland, Lee Pederson
Oct 22, 2019 -

Chuck Nicholson GMC Mazda responded

WILLIAMSTONY2003, thank you for your recent feedback! We appreciate your business!

October 16, 2019

Oil change I called made an appointment, went in and told them I was there. They took my car in and in an hour I was out. The only thing I was disappointed about More

by Jeannie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Pederson
October 16, 2019

Oil change You are greeted with a smile and friendly service. The waiting area is cozy and sunny. Car was completed in a timely matter. Thank you! More

by DMEEKER1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am not sure of names but they all were great!
Oct 22, 2019 -

Chuck Nicholson GMC Mazda responded

DMEEKER1978, thank you for your awesome feedback! It's an honor to serve you. Thank you for your business.

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