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Chuck Nicholson GMC Mazda

Dover, OH

4.8
1,267 Reviews

135 W Broadway St

Dover, OH

44622

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Showing 1,267 reviews

February 08, 2020

Had a great experience at Chuck Nicholson! This guy right here came in on his day off to hand me the keys to this beauty! Ted Mast you rock! More

by Rusdaw
Recommend Dealer
Yes
Employees Worked With
Doug Alsept, Ted Mast
Feb 11, 2020 -

Chuck Nicholson GMC Mazda responded

Rude, congratulations on your beautiful Sierra! We love Ted, and we're glad you do, too! Thank you for sharing your awesome experience and thank you for your business!

February 06, 2020

This is my 3rd new GMC Sierra I've purchased from Chuck Nicholson and every experience I've had has been top notch, from sales to service I've been treated with respect and am totally satisfied in all phas More

by jgalbreath68
Recommend Dealer
Yes
Employees Worked With
Doug Alsept, Randy Hill, Jim Toland, Joe Penrod
Feb 11, 2020 -

Chuck Nicholson GMC Mazda responded

jgalbreath68, your review has left us feeling so humbled. Thank you for your kind words and your compliments. We are fortunate to have a wonderful team who cares about our guests as much as we do. Your review is a testimony of that. We appreciate your patronage!

February 06, 2020

Our salesman, Ted Mast, was great, and the entire process was very smooth from beginning to end, including financing. All were very professional, and no pressure. We LOVE our new car!! More

by Michelle.shaver
Recommend Dealer
Yes
Employees Worked With
Kevin Jamiel, Ted Mast
Feb 11, 2020 -

Chuck Nicholson GMC Mazda responded

Michelle, congratulations on your beautiful Enclave! We appreciate the kind words and we're thrilled that your experience was awesome from beginning to end! Thank you for your business!

February 05, 2020

Joe made this purchase so easy! He knew what I wanted, got me the best deal, and I couldn’t be happier with my 2019 Mazda CX-5! Thanks Joe and Chuck Nicholson’s! More

by amandam6376
Recommend Dealer
Yes
Employees Worked With
Doug Alsept, Joe Penrod
Feb 05, 2020 -

Chuck Nicholson GMC Mazda responded

amandam6376, congratulations on your gorgeous CX-5 and Thank You for your amazing feedback. We appreciate your business!

February 04, 2020

This is my second time purchasing from Ted. He exhausted every effort to help me find my perfect vehicle. The entire staff was very courteous and a pleasure to work with. More

by b_young2268
Recommend Dealer
Yes
Employees Worked With
Doug Alsept, Ted Mast
February 04, 2020

I was told by Randy our battery cable was replaced. My husband and father looked at it and it isn't. The bill is $196.00 for labor!! We had a battery replaced and a diagnosis ran. Our bill is $368.09! (F More

by Vehicle
Recommend Dealer
No
Employees Worked With
Kevin Jamiel, Randy Hill
Feb 05, 2020 -

Chuck Nicholson GMC Mazda responded

Thank you for your candid feedback. We take all of our customer concerns seriously and, would like to look further into the matter. Would you please private message us your name and phone number so we may reach out to you and try to resolve this matter.

February 04, 2020

Love my Vibe! Y'all were accommodating, pleasant and easy to deal with. Sue was so helpful in getting me there. Thank You Ted and Kevin! More

by Jenn
Recommend Dealer
Yes
Employees Worked With
Ted Mast
Feb 05, 2020 -

Chuck Nicholson GMC Mazda responded

Jenn, thank you so much for your awesome review! We're happy that you're happy - and we love your red vibe! We sincerely appreciate your patronage. If you need anything at all - you know you can count on us! Thanks again, Jenn!

February 02, 2020

Wait time. Had an 8:30a appt. to replace the front grille. Was not completed until 10:30....seemed like a long time for what was being done. More

by MTAKACS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Penrod
Feb 03, 2020 -

Chuck Nicholson GMC Mazda responded

MTAKACS0, thank you for taking the time to provide feedback about your visit to our Service department. We are very sorry that you felt the wait time was extensive for the service being done. This particular repair averages about 1.8 hours. We did our best to ensure a timely repair without sacrificing quality. If you would like to talk about it, please give us a call at (330) 343-7781 and ask for Service Manager Randy Hill. Thanks!

January 30, 2020

I worked with John and Kevin and was very pleased with the respect I received from the moment I walked through the door. I went to the dealership without my husband because our work schedules don't coinci More

by Bewitched
Recommend Dealer
Yes
Employees Worked With
Doug Moore, Kevin Jamiel, Doug Alsept, John Berry
Feb 03, 2020 -

Chuck Nicholson GMC Mazda responded

Bewitched, thank you for leaving us such awesome feedback! We are pleased to know that our team was able to help you find the right vehicle, and more importantly, that you felt valued. You are! Your 100% satisfaction will always be our #1 priority. We thank you for placing your trust in us. We will never take that for granted!

January 28, 2020

I always receive prompt, friendly service at Chuck Nicholson’s . I am always treated as a valued customer. I will continue to recommend them to family and friends. More

by KATHLEEN.CLOUGH
Recommend Dealer
Yes
Employees Worked With
Greg Carr, Lee Pederson
Feb 03, 2020 -

Chuck Nicholson GMC Mazda responded

Thank you for the excellent rating, Kathleen! We appreciate that!

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