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Chuck Nicholson GMC Mazda

Dover, OH

4.8
1,270 Reviews

135 W Broadway St

Dover, OH

44622

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Showing 1,270 reviews

September 16, 2020

Excellent experience, as always. I have purchased multiple vehicles at Chuck Nicholson, and I know I can trust the prices and quality. Always friendly, too! More

by SuziMason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Moore, Doug Alsept, Ted Mast
Sep 17, 2020 -

Chuck Nicholson GMC Mazda responded

Hi, Suzi! Thanks for being a member of our family since 2013, and thank you for the 5* review! We appreciate your business, but more importantly, we appreciate the trust you have in us! We're committed to making sure that every time you visit, you'll receive friendly, and honest treatment from not just Ted, but all of us at Chuck Nicholson GMC, Mazda.

September 16, 2020

Always a pleasant experience. Very professional service. Quick service and pleasant waiting area. i would recommend this dealer to my friends. Priced in line with other shops. More

by OCONNORCHE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Toland
Sep 17, 2020 -

Chuck Nicholson GMC Mazda responded

Thank you for the 5* review! Having your vehicle serviced should be a pleasant experience. At Chuck Nicholson GMC, Mazda, we're not just taking care of your vehicle, we're taking care of you! That's the Chuck Nicholson Advantage!

September 16, 2020

I called to schedule oil change and in 3 days I had appointment. I was treated with respect immediately greeted and they pulled my car in and were great More

by Batrettdeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Toland, Lee Pederson
Sep 17, 2020 -

Chuck Nicholson GMC Mazda responded

Thanks so much for the 5* review! We'll do our best, and treat you with respect every time you walk into our dealership. As a member of the Chuck Nicholson Family, your satisfaction is how we measure our success!

September 15, 2020

Very friendly and courteous staff. No high pressure sales or gimmicks. Great coffee as well. I wish they could have offered a lower priced deal but I did buy the vehicle I went to look at. I will weigh my op More

by JDFORDJR
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot her name but, a women from Service helped me get a pot of coffee brewing. GOOD STUFF!! , Doug Moore, Doug Alsept, John Berry, Joe Penrod
Sep 16, 2020 -

Chuck Nicholson GMC Mazda responded

Thanks for the positive review, James! It's great that the truck was exactly what you were looking for, especially after the drive you made. John is an awesome member of our team, and Tammy makes a mean pot of coffee, so you were definitely in good hands! Please let us know how we can be better, and earn a 5* review from you in the future. Welcome to the Chuck Nicholson family!

September 11, 2020

Service was curious and friendly. They called and asked if it was ok to keep the car an extra day instead of not calling at all. Very friendly great service. More

by virginia6583
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Moore, Doug Alsept, Jim Toland, Joe Penrod, Lee Pederson
Sep 12, 2020 -

Chuck Nicholson GMC Mazda responded

Thank you for the 5* review! We believe that it's the little things that set us apart from all the rest. Whether it's something small, like a friendly greeting or a courtesy call, or something larger, our priority is to make sure that you have the best experience possible. That's part of the Chuck Nicholson Advantage!

September 10, 2020

Excellent Service, Service Writers, Parts Dept, Sales, Office Staff. Work performed correctly the first time. Knowledgeable Personnel, Overall pleasant communications. Time is given to answer question More

by MikeS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy, Bill Hodous, Randy Hill, Jim Toland, Greg Carr, Lee Pederson
Sep 10, 2020 -

Chuck Nicholson GMC Mazda responded

Thank you for the 5* review! We're pleased that our service exceeded your expectations. We truly value your input and are glad that we could make your visit to Chuck Nicholson GMC Mazda a positive one!

September 07, 2020

Best customer service anywhere. Jim and the entire staff are top notch and I recommend them to everyone. From service to sales and everyone in between! More

by Shelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SAM Cozart , Jim Toland
Sep 08, 2020 -

Chuck Nicholson GMC Mazda responded

Thanks for the 5* review, Shelly! We're glad that you're pleased with our customer service. At Chuck Nicholson GMC, Mazda, our mission is to treat every visitor like they're a member of the team. Whether you're coming in for an oil change, or buying a new vehicle, you'll receive the same top notch customer service, and level of attention, because you're IMPORTANT to us!

September 02, 2020

Dug and Joe went above and beyond to find me this car. I can’t say enough about these two Guys . Everything went like clockwork from the time they texted me that it was here to me driving it home. Thanks a More

by crabbie18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Moore, Doug Alsept, Joe Penrod
Sep 03, 2020 -

Chuck Nicholson GMC Mazda responded

Thank you for the 5* review! We're thrilled that we could make your car buying experience so effortless. We go above and beyond for EVERY customer, EVERY time. That's part of the Chuck Nicholson Advantage! Welcome to the family!

August 28, 2020

I was looking for a little while for a vehicle. IAM glad I chose to go with you guys. Your sales people are very nice and helpful. I am very happy with my new used car. Thank you so much. More

by meljone1962
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jamiel, Doug Alsept, John Berry, Joe Penrod
Aug 28, 2020 -

Chuck Nicholson GMC Mazda responded

Congratulations on your purchase, and thanks for the 5* review! Welcome to the Chuck Nicholson family!

August 28, 2020

I'm very happy with the service and the staff at Chuck Nicholson. Always very friendly and helpful. Never feel pressured. You feel like your part of the team More

by DRWR446R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy, Ted Mast, Jim Toland, Lee Pederson
Aug 28, 2020 -

Chuck Nicholson GMC Mazda responded

Thank you for the 5* review! We're glad that you had a positive experience! Your vehicle is important to you, and that makes it important to us. That's why we make sure that the whole process is hassle free and low pressure. Thanks for being a part of the Chuck Nicholson family!

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