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Chuck Nicholson GMC Mazda

Dover, OH

4.8
1,270 Reviews

135 W Broadway St

Dover, OH

44622

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Showing 1,270 reviews

November 26, 2022

They are efficient, courteous, explain things to you and knowledgeable about your car and their job. Would highly recommend them. More

by Barrettdeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Moore, Doug Alsept, Randy Hill, Jim Toland, Joe Penrod, Cody Toland
Nov 29, 2022 -

Chuck Nicholson GMC Mazda responded

Thank you for your business and for the 5* review! We appreciate you taking the time to comment on your experience with us!

November 24, 2022

I had to buy a new FOB remote key for my Terrain. Service was great but it cost around $300 for a new FOB including programming. That's expensive especially when it was a poor engineering design to More

by Chuck Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recall his name.
November 21, 2022

Very friendly ! ! Got the work done quickly with no problems 😊 DEFINITLY will go back in the future More

by melnichenko.trish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Toland
November 20, 2022

Thank you Joe penrod for hooking me up always a pleasure too deal with for all the vehicles I have bought over the years! More

by bamistadi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Alsept, Joe Penrod
November 19, 2022

This experience was very easy and couldn’t have asked for a better experience for a first time buyer. No hassle and very nice to work with mike. Will not be my only vehicle I purchase for the dealership.. gr More

by JIMANDSHELBY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tammy the cashier, Doug Moore, Kevin Jamiel, Doug Alsept, Randy Hill, Jim Toland, Mike Hastings, Cody Toland
Nov 19, 2022 -

JIMANDSHELBY responded

Will always recommend this dealership

November 18, 2022

John did his best to answer all of my questions and I am very happy with my experience. More

by Cwcvader74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Jamiel, Doug Alsept, John Berry, Jim Toland
Nov 18, 2022 -

Chuck Nicholson GMC Mazda responded

Thank you for your business and thanks for the 5* review! We're glad that we were able to answer all of your questions and look forward to being able to assist you in the future!

November 16, 2022

Sale went well, all employees friendly and had a good experience. It was worth the trip of over an hour. More

by pseoguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Penrod
Nov 18, 2022 -

Chuck Nicholson GMC Mazda responded

Thank you for taking that long of a trip to let us earn your business! We greatly appreciate it and we appreciate the positive review!

November 08, 2022

Mike Hastings and the Team made it easy for me to do business with them. I live in Medina and it was worth the 90-minute drive. Thanks for the GREAT buying experience. More

by Chris K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Alsept, Mike Hastings
Nov 08, 2022 -

Chuck Nicholson GMC Mazda responded

Thank YOU for the great 5* review! We're glad to hear that your visit was so positive, especially after the long trip. Thanks for choosing us to help you find the perfect vehicle for you and we hope that we're able to assist you again in the future!

November 08, 2022

The service department at Nicholson’s has consistently done exactly what they’ve committed to in the time they’ve said. They’ve always been open and honest about pricing. More

by Jmgarrett915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Toland
Nov 09, 2022 -

Chuck Nicholson GMC Mazda responded

Thank you for your business and for the 5* review! We're glad that your experience with our service department has always been a positive one and we look forward to being able to help you in the future!

November 05, 2022

Once they had the parts for the recall they were very prompt to schedule me in and fix the problem More

by Wayne.troyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Toland
Nov 08, 2022 -

Chuck Nicholson GMC Mazda responded

Thank you for your business, Wayne, and thanks for the 5* review! We're happy that our service department was able to get your repair taken care of without interrupting your schedule!

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