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Chuck Nicholson GMC Mazda

Dover, OH

4.8
1,270 Reviews

135 W Broadway St

Dover, OH

44622

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Showing 1,270 reviews

January 26, 2019

Very nice and easy to deal with Was greates by super nice salesman, answered all my questions honestly, absolutely no pressure to buy. Wish all dealers were like this. I bought a use More

by Phil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jamiel, Jim Toland, Greg Carr
Feb 13, 2019 -

Chuck Nicholson GMC Mazda responded

Thanks for the great review!

January 26, 2019

Excellent service and listened to us Joe helped us pick a SUV that was perfect for what we were looking for. The service couldn’t have been better and the communication was exceptional. More

by Chatman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hodous, Doug Alsept, Joe Penrod
Feb 13, 2019 -

Chuck Nicholson GMC Mazda responded

Thanks for the great review!

January 25, 2019

Very pleased I like going to a local car dealer that I know will take care of my problems. I like to have the same people to deal with and on a first name basis. More

by SLRIEGER4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Toland, Joe Penrod
Feb 13, 2019 -

Chuck Nicholson GMC Mazda responded

Thanks for the great review!

January 25, 2019

Used vehicle !! Got a vehicle in just minutes!! Their service was the Quickest that I have ever received from any car / truck dealerships !!! Very good and quick serv More

by Gribby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Leigh, Doug Alsept, Greg Carr
Feb 13, 2019 -

Chuck Nicholson GMC Mazda responded

Thanks for the great review!

January 24, 2019

Quick, on-time service The car wash taken in on time. The oil change and other things were done quickly. I was able to be on my way in a timely manner. More

by heeno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Hill, Jim Toland
Feb 13, 2019 -

Chuck Nicholson GMC Mazda responded

Thanks for the great review!

January 24, 2019

Worst service ever. Big joke. Nothing was repaired again, but still had to pay diagnostic fee. Will not go back, and will strongly turn friends and family away from this service de More

by THREEOFUS304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Hill
Feb 07, 2019 -

Chuck Nicholson GMC Mazda responded

Thank you for giving us the opportunity to rectify your unfortunate situation. It was a pleasure talking to you and witnessing your concerns on the vehicle we serviced for you. I hope you can appreciate the fact we refunded your diagnostic charge and also costs involved in repairing the module tied in with your snow plow. We would hope you are now satisfied and would appreciate if you would provide an update to your review of our dealership.

Feb 09, 2019 -

Chuck Nicholson GMC Mazda responded

Dear Jacque, This is Bill Hodous from Chuck Nicholson GMC, Mazda, following up on your DealerRater review. We appreciated your feedback about your experience, and just as we are glad that you let us know something had gone wrong, we also rely on you to help let people know that we have made things right. Would you be willing to update your review to reflect your most recent experiences working with us? Our reviews are very important to us, and we want to make sure that your review reflects your current feelings. If you would like to edit your review, all you need to do is log in to DealerRater and access "My Tools" to edit your review. You can log in here: https://www.dealerrater.com/login/ If you still have any questions or concerns, please let me know and I will be happy to assist. Sincerely Bill Hodous, General Manager

January 24, 2019

Great dealership! Friendly Staff. The folks at Chuck Nicholson are happy to help you with your purchase and service of your car or truck. They always have a great selection of vehicles More

by MMAURER2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Berry, Randy Hill
Feb 13, 2019 -

Chuck Nicholson GMC Mazda responded

Thanks for the great review!

January 24, 2019

I am very happy! John Berry and everyone at Chuck Nicholson are wonderful! John got me what I wanted and was great with putting up with me lol. I would give them 5 sta More

by Teresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think Jenna did my paperwork today! Thank you!, Jenna Leigh, Doug Moore, John Berry
Feb 13, 2019 -

Chuck Nicholson GMC Mazda responded

Thanks for the great review!

January 23, 2019

Great, low pressure A cold snowy day, no one wants to be standing outside but my salesman didn’t mind taking the extra time to go over everything on my car. Even went to More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Alsept, John Berry
Feb 13, 2019 -

Chuck Nicholson GMC Mazda responded

Thanks for the great review!

January 23, 2019

Amazing Customer Service! We just purchased a Silverado for my husband after his truck was totaled. It was clear that our salesman Joe Penrod truly cared about getting us in th More

by Shannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Penrod
Feb 13, 2019 -

Chuck Nicholson GMC Mazda responded

Thanks for the great review!