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Chuck Nicholson GMC Mazda
Dover, OH
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Great Good experience Home town good...glad we could stay local..our sales person was great....can't wait for the snow have never had all wheel Drive.. ..th Good experience Home town good...glad we could stay local..our sales person was great....can't wait for the snow have never had all wheel Drive.. ..thanks Ted Mast More
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A place you would recommend to friends. I’m gonna recomend this dealership to all my friends and clients. They have awesome Management and salesmen that go above and beyond. Thank you Ted a I’m gonna recomend this dealership to all my friends and clients. They have awesome Management and salesmen that go above and beyond. Thank you Ted and Kevin 🙂👍🇺🇸 More
Great people to deal with They worked hard to satisfy my needs And was very polite and professional To get me where I wanted to be They went the extra mile They worked hard to satisfy my needs And was very polite and professional To get me where I wanted to be They went the extra mile More
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Quick and Easy Trade In Joe was not only extremely helpful and professional, but very friendly as well. He helped us with our trade in and made it as quick and painless as po Joe was not only extremely helpful and professional, but very friendly as well. He helped us with our trade in and made it as quick and painless as possible. Would recommend for others. More
Everyone was really nice and helpful! Were honest about the car. Pretty quick process got in and out. Excited to drive my new car around. Were honest about the car. Pretty quick process got in and out. Excited to drive my new car around. More
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Joe is great! Love my Jeep! I love my Jeep! This process was fast & easy! Thank you for making it stress free for me! I’d recommend for sure! I’ll be back for my next vehicle in I love my Jeep! This process was fast & easy! Thank you for making it stress free for me! I’d recommend for sure! I’ll be back for my next vehicle in a few years. More
Sneaky dealership I have never experienced such a blatant scam in my life, so much so it has compelled me to write a review warning others of the fraud that most likely I have never experienced such a blatant scam in my life, so much so it has compelled me to write a review warning others of the fraud that most likely takes place on a daily basis. We took our 10' Acadia in because of a knock coming from the engine. The knock was identified as a rod and would need a new engine. The warranty we purchased along with the vehicle stated it would cover parts and all labor for such a failure. On signing the paper work to begin repair they told us we had a 100 dollar deductible and would be required to pay for some gaskets bringing a out of pocket to 200 with some odd change. We told them we have no deductible (which we do not) and that its clearly stated all seals and gaskets are covered. They said thats fine and they would talk to the warranty company. Jump forward to pick up day which was 3 days behind what they told us. Not to mention the Christmas presents that were still in the car that they neglected to mention the car wouldn't be accessible on Saturday since they failed to complete it on time. We were again told we owed 200 for gaskets and deductible. I then brought up how we previously discussed that there was no deductible and that gaskets are clearly covered. I then called the warranty company while in the shop and they confirmed the only thing not covered on the invoice they received is an oil filter. After talking with the warranty place they then come back with a different reason we owe the 200. I had asked them to check a wheel bearing. They said they couldn't check it before repair because of the engine noise. I guess they don't know how to shake a tire. They now expected 55 dollars for checking to see if it was bad because it was a separate diagnostic from the initial. The other supposed reason for the 200 was that they had to recalibrate the engine per gmc specs. In which case you would think would fall under the labor category. Except that our warranty company told them there would be no reason for that to be done and would not cover it. So instead of asking us if we wanted it done they did it without contacting us at all or explaining it to anyone. Regardless none of the reasons we were told we owed the 200 equalled the exact total on the itemized bill we received. After changing their story and reasons multiple times it was evident they were just charging us and couldn't really explain why. Its not just poor quality of service but a legitimate attempt of fraud. I will not only of course never do business with this shop again but adamantly detour any possible future customers. More
Excellent service and listened to us Joe helped us pick a SUV that was perfect for what we were looking for. The service couldn’t have been better and the communication was exceptional. Joe helped us pick a SUV that was perfect for what we were looking for. The service couldn’t have been better and the communication was exceptional. More
Very nice and easy to deal with Was greates by super nice salesman, answered all my questions honestly, absolutely no pressure to buy. Wish all dealers were like this. I bought a use Was greates by super nice salesman, answered all my questions honestly, absolutely no pressure to buy. Wish all dealers were like this. I bought a used vehicle and it was cleaned when i came to pick it up despite all the snow we had More
Very pleased I like going to a local car dealer that I know will take care of my problems. I like to have the same people to deal with and on a first name basis. I like going to a local car dealer that I know will take care of my problems. I like to have the same people to deal with and on a first name basis. More