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Chuck Nicholson GMC Mazda

Dover, OH

4.8
1,270 Reviews

135 W Broadway St

Dover, OH

44622

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Showing 1,270 reviews

January 30, 2019

Friendly, helpful, excellent work My car began acting up as I drove it from an hour away. Worked to get me in immediately after I got back into town. Helped get me a rental car on sh More

by Accord#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Hill, Jim Toland
Feb 13, 2019 -

Chuck Nicholson GMC Mazda responded

Thanks for the great review!

January 29, 2019

Great Good experience Home town good...glad we could stay local..our sales person was great....can't wait for the snow have never had all wheel Drive.. ..th More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Alsept, Ted Mast
Feb 13, 2019 -

Chuck Nicholson GMC Mazda responded

Thanks for the great review!

January 29, 2019

A place you would recommend to friends. I’m gonna recomend this dealership to all my friends and clients. They have awesome Management and salesmen that go above and beyond. Thank you Ted a More

by James1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Moore, Kevin Jamiel, Doug Alsept, Ted Mast
Feb 13, 2019 -

Chuck Nicholson GMC Mazda responded

Thanks for the great review!

January 29, 2019

Amazing experience !! I will never buy a vehicle anywhere else ... my husband and I both bought vehicles at the same time and will continue to do this for many years to com More

by Baker1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Singhaus
Feb 13, 2019 -

Chuck Nicholson GMC Mazda responded

Thanks for the great review!

January 29, 2019

Service I have always received prompt and courteous service from CN staff. I’ve purchased 4 cars there and would highly recommend the dealership. I will con More

by Mtay4219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Toland
Feb 13, 2019 -

Chuck Nicholson GMC Mazda responded

Thanks for the great review!

January 28, 2019

Everyone was really nice and helpful! Were honest about the car. Pretty quick process got in and out. Excited to drive my new car around. More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Penrod
Feb 13, 2019 -

Chuck Nicholson GMC Mazda responded

Thanks for the great review!

January 28, 2019

Great people to deal with They worked hard to satisfy my needs And was very polite and professional To get me where I wanted to be They went the extra mile More

by Jerry1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Moore, Ryan Singhaus, Doug Alsept
Feb 13, 2019 -

Chuck Nicholson GMC Mazda responded

Thanks for the great review!

January 28, 2019

Quick and Easy Trade In Joe was not only extremely helpful and professional, but very friendly as well. He helped us with our trade in and made it as quick and painless as po More

by Ashker7595
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Penrod
Feb 13, 2019 -

Chuck Nicholson GMC Mazda responded

Thanks for the great review!

January 27, 2019

Joe is great! Love my Jeep! I love my Jeep! This process was fast & easy! Thank you for making it stress free for me! I’d recommend for sure! I’ll be back for my next vehicle in More

by Karrr22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Moore, Doug Alsept, Joe Penrod
Feb 13, 2019 -

Chuck Nicholson GMC Mazda responded

Thanks for the great review!

January 27, 2019

Sneaky dealership I have never experienced such a blatant scam in my life, so much so it has compelled me to write a review warning others of the fraud that most likely More

by Allendr91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Hill
Feb 07, 2019 -

Chuck Nicholson GMC Mazda responded

Thank you for taking the time to review our dealership. While we appreciate your feedback, it is our understanding that you are not the owner of this vehicle and it is our understanding that the owner of the vehicle was satisfied with the service received and even told our service manager that she understood all the hard work he did to help, shook his hand and thanked him for his efforts before leaving. Unfortunately, this vehicle did have a service contract that was purchased from another dealer and is not one that we normally have accepted in the past, and with that being said we did the best we could to understand the terms of the contract and work with the service contract company to the best of our ability. If the owner of the vehicle is not in fact satisfied and would like to discuss this issue further, that person can reach our General Manager Bill Hodous at 330-343-7781 and he would be happy to further assist her. It is our goal that each and every customer is 100% satisfied with their experience at our dealership.

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