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Chuck Nicholson GMC Mazda

Dover, OH

4.8
1,270 Reviews

135 W Broadway St

Dover, OH

44622

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Showing 1,270 reviews

June 11, 2019

Joe Penrod is extremely experienced, knowledgeable, and a very professional salesman, Joe treats his customers with fairness and with great dignity! I v More

by Lavina Litman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Leigh, Doug Moore, Doug Alsept, Joe Penrod, Craig Moreland
Jun 11, 2019 -

Chuck Nicholson GMC Mazda responded

Thank you, Lavina! We are so pleased to know that your experience with us was seamless and stress free. Your satisfaction is very important to us and it means a lot that you took the time to let us know how we did. Thank you for your business!

June 11, 2019

Outstanding service by all involved. Outstanding service by all involved from the first visit we had with Joe, to the final deal to purchase our truck. Joe and the entire team were top no More

by John Hickman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Penrod
Jun 11, 2019 -

Chuck Nicholson GMC Mazda responded

Thanks for your kind words and congrats on your beautiful GMC! We appreciate Joe and we are thrilled that he has taken care of you and accommodated your needs. Please feel free to call or stop by if there is anything else, we can do to help you!

June 11, 2019

Service I stopped in without an appointment because I had a light burnt out . They took care of me right away. I couldn’t ask for better service More

by Spook2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Hill, Jim Toland
Jun 11, 2019 -

Chuck Nicholson GMC Mazda responded

Spook2, thank you so much for your feedback. We are pleased to know that your concern was addressed right away and they had you back on the road in no time! Thank you for your business.

June 11, 2019

Phenomenal Ted Mast is the salesman that I dealt with. I'm a return customer and I have always used Ted as my salesman he is very helpful and always come throug More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Mast
Jun 11, 2019 -

Chuck Nicholson GMC Mazda responded

Randy, thank you for leaving us such awesome feedback! We are happy to know that Ted was able to accommodate your schedule and more importantly, that you felt your time at the dealership was valued. Your 100% satisfaction will always be our #1 priority. Thank you for your business!

June 11, 2019

Recall and Extended Warranty Service I had an issue with my car not registering that it was in park. Since it was a push button start, the accessory would stay on if it didn't register th More

by athyriol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Hill
Jun 19, 2019 -

Chuck Nicholson GMC Mazda responded

Athyriol, thank you for leaving us this wonderful feedback! We are so sorry to hear about the parking issue with your vehicle, but we are thrilled that Randy knew right away how to help you. Thank you for your patronage!

June 10, 2019

Top notch professionals True professionals to deal with. Made the car buying experience painless and easy. Highly recommend if your in the market for a new or used vehicle to More

by Shaun J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Penrod
Jun 11, 2019 -

Chuck Nicholson GMC Mazda responded

Shaun, thank you so much for the positive review! We strive to deliver an excellent experience and are glad you found this to be the case during your visit! We appreciate your recommendation and compliments. I'll be sure Joe receives your message. Do reach out to us if you need anything or have any questions. Thank you for your business!

June 04, 2019

Last minute emergency Although I had a Dodge Grand Caravan the service guys at chuck Nicholson GMC in Dover took me in. They made time for me and provided me with excellent More

by Thankful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Toland, Craig Moreland, Mary Jo Ralston
Jun 07, 2019 -

Chuck Nicholson GMC Mazda responded

Thankful, we appreciate you taking the time out of your day to provide feedback to us on your experience with our service department. That means a lot to us. We are happy to know that they took great care of you. Thank you!

June 03, 2019

Very willing to work with me Just bought a 2019 Terrain. Ted was very helpful to get me what I was looking for. They were very willing to work with me on the price. Ted was very More

by Linda2019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Mast
Jun 03, 2019 -

Chuck Nicholson GMC Mazda responded

Thank you, Linda2019! We are so pleased to know that your experience with us was seamless and stress free. Your satisfaction is very important to us and it means a lot that you took the time to let us know how we did. Thank you for your business!

June 02, 2019

Awesome! From start to finish my buying experience was great. Everyone was friendly, helpful, and professional!!! Love my new Mazda CX3!!!! It is like driving More

by Suze58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Moore, Doug Alsept, Greg Carr
Jun 03, 2019 -

Chuck Nicholson GMC Mazda responded

Suze58, congratulations on your beautiful CX3! We appreciate your feedback so much. Let us know if you have any questions or concerns. Thank you for your business!

May 31, 2019

great salesman! Greg spent time going over every aspect of the car with me and I didn't feel pushed or rushed into buying! Great salesman! Love the car More

by mazdafan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Alsept, Greg Carr
Jun 03, 2019 -

Chuck Nicholson GMC Mazda responded

Mazdafan, thank you so much for your feedback. It was a pleasure to work for you! I'll be sure to share your comments with the team. Thank you for your business!

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