
Chuck Nicholson GMC Mazda
Dover, OH
Filter Reviews by Keyword
By Type
Showing 1,270 reviews
Very nice employees Purchased my first car at this dealership. They did everything to make sure I was approved. Very helpful and friendly staff that made this experience Purchased my first car at this dealership. They did everything to make sure I was approved. Very helpful and friendly staff that made this experience as easy as possible. The financier was very kind in helping me pick out a warranty and a reasonable monthly payment. I would definitely buy another car here in the future. More
Very pleasant and easy Salesman was very easy to work with and was very knowledgeable about the car I was looking at! Everyone was nice and helpful throughout the whole buyi Salesman was very easy to work with and was very knowledgeable about the car I was looking at! Everyone was nice and helpful throughout the whole buying process. More
Always a great experience When I go in for any reason Jim and Randy are always friendly and a big help! Great place to get work done! Can always depend on their honest help!! When I go in for any reason Jim and Randy are always friendly and a big help! Great place to get work done! Can always depend on their honest help!! More

What a big beautiful truck! If you’re even considering purchasing a vehicle, stop in Chuck Nicholson’s in Dover & see Joe Penrod, he’s always friendly & professional. They have If you’re even considering purchasing a vehicle, stop in Chuck Nicholson’s in Dover & see Joe Penrod, he’s always friendly & professional. They have row after row of new & used vehicles, there’s bound to be something on the lot for you to get excited about. This is our 5th purchase over the years & 4 of them with Joe. We buy them there & we have them serviced there...eventually, we trade them in there...everyone is always friendly & professional...from Joe in sales, to the paperwork guy in the back, Randy & the guys in service & the lady at the cashiers desk....we watched their detail guy a little bit through the window...he was very meticulous! Joe goes over everything, how all the bells & whistles work, pairs our phones up, asks if we have any questions. We recommend them to everyone! More

Second purchase and won’t be the last While on vacation in 2015, we met Joe Penrod. We had been looking for quite sometime and they had the Yukon we wanted. He was fast efficient and know While on vacation in 2015, we met Joe Penrod. We had been looking for quite sometime and they had the Yukon we wanted. He was fast efficient and knowledgeable. We struck a deal, traded our vehicle and drove it home to Maryland. It was like pushing the “easy” button. So, when I decided it was time for a new one, we looked around and called Joe again too, he once again gave us the best deal, best service and it was the easy button. We picked up our new Yukon and it was fast simple and awesome. The dealership does a great job taking care of their customers. When we’re ready for our next one, we will go back again! Thank you Joe for another great experience! Paula and Rob More

Very friendly and helpful Best experience from start to finish during this car buying process. Was in the dealership for less than 2 hours which was nice. Everything explained Best experience from start to finish during this car buying process. Was in the dealership for less than 2 hours which was nice. Everything explained and even offered to set up my features of my new car More
Maintenance This Dealership is amazing! I bought my car here and have it serviced here as well. Everyone is so nice and friendly, especially Randy, Jim and all th This Dealership is amazing! I bought my car here and have it serviced here as well. Everyone is so nice and friendly, especially Randy, Jim and all the girls in the office. Their mechanics are knowledgeable and very good at what they do. They always make sure to take extra care of your car. More
BEST SERVICE EVER!! GREAT EXPERIENCE WORKING WITH RANDY TO FIGURE OUT WHAT WAS WRONG WITH MY CAR. HE WAS KIND AND COMPASSIONATE AND DID NOT MAKE ME FEEL STUPID. I RECOM GREAT EXPERIENCE WORKING WITH RANDY TO FIGURE OUT WHAT WAS WRONG WITH MY CAR. HE WAS KIND AND COMPASSIONATE AND DID NOT MAKE ME FEEL STUPID. I RECOMMEND THIS SERVICE DEPARTMENT TO ALL MY FRIENDS. More
Relieved, pleased, disappointed Took truck in for smoking, burning oil, rough idle. Was pleased with the quick diagnosis. Was told the truck runs smooth. Which it does for a truck wi Took truck in for smoking, burning oil, rough idle. Was pleased with the quick diagnosis. Was told the truck runs smooth. Which it does for a truck with higher mileage. Was also told straight up the truck doesn't smoke. Which is not the case. I've started it 5 times since picking it up and it has smoked each time. It burns off relatively quickly but this was one of reasons the truck was brought in. Experience overall was pleased and then disappointed. Will be taking the truck back in hopefully to rectify the situation. Was planning on purchasing a new vehicle later this year. Hopefully this experience won't keep me from having this dealership as option. It may have already. More
ALWAYS Excellent Service I’ve been bringing my vehicles here for years and ALWAYS receive the best service. I recommend Chuck Nicholson to anyone that needs their vehicle se I’ve been bringing my vehicles here for years and ALWAYS receive the best service. I recommend Chuck Nicholson to anyone that needs their vehicle serviced. More