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Chuck Nicholson GMC Mazda

Dover, OH

4.8
1,270 Reviews

135 W Broadway St

Dover, OH

44622

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Showing 1,270 reviews

October 01, 2019

Very professional and fun Very friendly easy to work with and professional explained everything as per vehicle truck was as explained over phone to the tee detailed very nice More

by VENDETTAJOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jamiel, Doug Alsept, Joe Penrod
Oct 02, 2019 -

Chuck Nicholson GMC Mazda responded

VendettaJohn, your feedback means a lot to us! Thank you for your business!

October 01, 2019

cx9 service The parts were all ordered promptly, and service was great. Always good to talk with Ted We will be looking for a lease or used car next year. More

by CMRABES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Mast, Randy Hill, Jim Toland, Joe Penrod
Oct 02, 2019 -

Chuck Nicholson GMC Mazda responded

Cmrabes, thank you for letting us know about your excellent service experience! We really appreciate that and we look forward to serving you again! Thanks for your business!

September 30, 2019

Purchase I bought a Yukon at this dealership. Joe was very nice and treated my husband and I with respect. If you need a car see Joe! More

by Savanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Penrod
Sep 30, 2019 -

Chuck Nicholson GMC Mazda responded

Thank you for your wonderful review, Savanna! We're happy that Joe met your expectations! Thank you for your business!

September 27, 2019

Regular maintenance Outstanding service and service coordinator (Jim!) Quick and efficient oil change and inspection and tire rotation. Jim was very accommodating too, t More

by bronko22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Leigh, Jim Toland
Sep 27, 2019 -

Chuck Nicholson GMC Mazda responded

bronko22, thank you for the awesome review! We'll be sure to let Jim know that he is doing a fantastic job! Thank you for your business!

September 26, 2019

Great customer service I took my GMC in for service. Everyone was friendly and they had my vehicle done in a timely manner. Keep up the good work. More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randy Hill
Sep 27, 2019 -

Chuck Nicholson GMC Mazda responded

Satisfied customer, thank you for your excellent review and your praise. We sincerely appreciate your patronage!

September 25, 2019

Top notch customer service. Having witnessed the exceptional service my son experienced when buying his truck, we chose to patronize this business as well when looking for a new More

by Shannon1522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jamiel, Ryan Singhaus, Doug Alsept, Joe Penrod
Sep 27, 2019 -

Chuck Nicholson GMC Mazda responded

Shannon1522, your review is humbling. We work diligently to provide an exceptional experience to every single guest that enters through our doors, and your statement is proof that we can, and do, make a difference. Thank you so much for your patronage. It really means so much to us!

September 19, 2019

Service Department Randy, director of service department runs a highly efficient department without fail in my experience. I always leave feeling taken care of with top More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
Sep 19, 2019 -

Chuck Nicholson GMC Mazda responded

Mary, your rating of our service department is wonderful. Thank you so much for taking the time to do that. We appreciate your patronage!

September 19, 2019

Knowledgeable , friendly staff Although we knew in advance the vehicle we wanted, their was uncertainty as to certain aspects of the vehicle and our ability to fit in our budget. T More

by n.tostenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jamiel, Ted Mast
Sep 19, 2019 -

Chuck Nicholson GMC Mazda responded

n.tostenson, thank you so much for the wonderful feedback. We are grateful for the opportunity and are proud of our team for guiding you through the process and answering questions and concerns along the way. It really means a lot to us. Thank you for your business!

September 19, 2019

Emergency fuel pump replacement. Nicholson worked to in a timely manner to allow me to resume my trip after the fuel pump unexpectedly failed and to receive re-embursment from GM Assi More

by 16Can919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Toland
Sep 27, 2019 -

Chuck Nicholson GMC Mazda responded

16Can919, thank you for the awesome review! We are happy to know that Jim was able to assist you with your repair as well as GM reimbursement. Thank you for your business!

September 15, 2019

Excellent Service Dug Moore and Ben Garver were excellent! My husband and I came in with an unexpected situation and needed to trade his truck in for something else. We More

by JenBurnheimer2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Garver , Doug Moore
Sep 16, 2019 -

Chuck Nicholson GMC Mazda responded

JenBurnheimer2015, thank you for taking the time to provide us with feedback. We are pleased to know that Doug and Ben were sensitive to your situation and were there to guide you through the process. Thank you so much for your patronage!

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