Chuck Nash Chevrolet Buick GMC - Service Center

Year 2010. I went in for an oil change and was charged $10 more then the special that was advertised on the sign at the entrance regardless of me pointing it out. The service advisor insisted that it was $10 more then the special that was advertised on the sign at the entrance regardless of me pointing it out. The service advisor insisted that it was wrong.... after the work was done. I had an AC belt replaced and my Tahoe came back running badly. It was running great when I brought it in and I was told not to worry about it by the service advisor. He told me that it was running bad because it was just washed. I demanded it be fixed right and found that a vaccuume hose was disconnected. The advisor treated me like I was an idiot.I told him that it was unprofessional to treat customers like that and he continued to do it rather than apologise. I originally signed up for the rewards program only to receive constant emails showing that I earned no points. When I told them to take me off of the program because the emails were overwhelming and always wrong, they told me that i had enough points for a free oil change, but they were only good for a week. I received those points because I had just gotten an oil change. Why would I come back in a week for another one. How aggravating to be sold on perks only to find out that they were no good. I emailed two managers trying to address these issues and no one responded. They get a 2 for friendliness instead of a 1 because at least they smiled while they were sticking it to me. This dealer has lost my business for good despite how close they are to my home. The real shame for them is that I will be in the market for a new pick up as well as a new Tahoe with in the next two years. I'm going back to Capitol Chevy in Austin. They rock. More