Chuck Nash Chevrolet Buick GMC - Service Center

In less than a week, discovered problems with car. Two months later, still not resolved. Have called and called. Talked to service manager, assistant service manager. All are very nice but my car proble months later, still not resolved. Have called and called. Talked to service manager, assistant service manager. All are very nice but my car problems have still not been resolved. I am making second payment on car on Monday and now I am stuck with a car that is have some electrical issues that the dealership wants no part of. Will never buy another car from this dealership or recommend it to anyone else. More

I was on a road trip with my kids in July in Texas and my air conditioner quit functioning. I went to their service department and they squeezed me in relatively quickly. Since the repair was going to be l air conditioner quit functioning. I went to their service department and they squeezed me in relatively quickly. Since the repair was going to be lengthy and expensive I decided to buy a new car instead due to the good deal they gave me. They even let me take ithe tahoe over night to our cabin as an extended test drive/loaner while I was trying to make a decision what to do. I am very happy with the car so far and had a bad experience (air conditioner going out) turned into a good one (got a new car while on vacation). Amy More

On our way from Dallas to Corpus Christi, our Yukon broke down on the side of the highway. We pulled up the closest dealership on our phone and Tim arranged for a wrecker to come pick us up within an hour. down on the side of the highway. We pulled up the closest dealership on our phone and Tim arranged for a wrecker to come pick us up within an hour. The repairs were made and we were back on the road the same day. Tim kept us informed on the progress of the repairs while we waited and Amanda and Monica helped get the payment and paperwork done so we could get to our destination. The next time we decide to buy a new or used vehicle, we will certainly shop at Chuck Nash Auto Group! More

I needed a recall performed on my 2007 Yukon XL Denali and I was also needing to have the transmission looked at due to some issues we had on a trip. I called and spoke to Larry Towards and he set me an and I was also needing to have the transmission looked at due to some issues we had on a trip. I called and spoke to Larry Towards and he set me an appointment for the next day - he even arrived early to accomidate my schedule! He listened to my description of the issues and relayed them to the mechanic - being a intermitend issue I was concerned about them being able to find the issue - I was called by noon with a full explenation of what they found and their plan on repairing - I picked up my Yukon that evening - all repairs done, recall done, and they inspected it for me. I couldn't be happier with my experience and I have referred several people to their service department. More

I would like to thank Tim Palmstein at Chuck Nash-Service Dept. We don't realize until after the purchase of a new or pre-owned vehicle, there comes a time when maintenance or service is required. I am one o Dept. We don't realize until after the purchase of a new or pre-owned vehicle, there comes a time when maintenance or service is required. I am one of many people that are somewhat displeased or unsatisfied with the auto service industry today. One of the most important parts of ownership in any vehicle is the trust and integrity of the dealership's service performance. I can honestly say Tim Palmstein, Assistant Service Manager, made my visit very easy and satisfying. Truly Thanks, Alex More

Very impressed with Service Manager, Jimmy Castillo. He is attentive and genuinely interested in making sure the job is done correctly and the customer is satisfied. I have been a customer of this dealers is attentive and genuinely interested in making sure the job is done correctly and the customer is satisfied. I have been a customer of this dealership since 1977 and have purchased 15 vehicles, mostly through Ben Gonzales. My overall impression of the dealership is outstanding. I know that I will be treated fairly when I purchase a vehicle and that when I need service, I can always rely on honest, helpful treatment. Chuck Nash, Jimmy and Ben are the reasons I continue to purchase vehicles from Chuck Nash Auto Group. More

Since the early 1980s I've bought all my cars from the Chuck Nash dealership in San Marcos. I has always been a pleasure to go in for service and be warmly greeted by Service Manager Jimmy Castillo. Even Chuck Nash dealership in San Marcos. I has always been a pleasure to go in for service and be warmly greeted by Service Manager Jimmy Castillo. Even though I've recently moved to New Braunfels I preferred to drive back to San Marcos this week so that I could see Jimmy again. He is a real asset to the dealership. More

I have only left my car with the service writer - Jimmy, for the past 30 years. Where he goes, I go for service. He is great in communicating with me about the needed service and will let me know about prog for the past 30 years. Where he goes, I go for service. He is great in communicating with me about the needed service and will let me know about progress. He makes sure I get good service. Jimmy is a great interface with the public for Chick Nash. With Jimmy as the service writer, I feel confident that I'll get great and fair service. More

Mr. Costillo, as service advisor, has taken care of four vehicles over 13 years- always with integrity, very good advice on what to do (and not do). Mr. Costillo is the reason why we purchased 2 vehicles f vehicles over 13 years- always with integrity, very good advice on what to do (and not do). Mr. Costillo is the reason why we purchased 2 vehicles from Chuck Nash Auto and wny we keep coming back. More

Year 2010. I went in for an oil change and was charged $10 more then the special that was advertised on the sign at the entrance regardless of me pointing it out. The service advisor insisted that it was $10 more then the special that was advertised on the sign at the entrance regardless of me pointing it out. The service advisor insisted that it was wrong.... after the work was done. I had an AC belt replaced and my Tahoe came back running badly. It was running great when I brought it in and I was told not to worry about it by the service advisor. He told me that it was running bad because it was just washed. I demanded it be fixed right and found that a vaccuume hose was disconnected. The advisor treated me like I was an idiot.I told him that it was unprofessional to treat customers like that and he continued to do it rather than apologise. I originally signed up for the rewards program only to receive constant emails showing that I earned no points. When I told them to take me off of the program because the emails were overwhelming and always wrong, they told me that i had enough points for a free oil change, but they were only good for a week. I received those points because I had just gotten an oil change. Why would I come back in a week for another one. How aggravating to be sold on perks only to find out that they were no good. I emailed two managers trying to address these issues and no one responded. They get a 2 for friendliness instead of a 1 because at least they smiled while they were sticking it to me. This dealer has lost my business for good despite how close they are to my home. The real shame for them is that I will be in the market for a new pick up as well as a new Tahoe with in the next two years. I'm going back to Capitol Chevy in Austin. They rock. More