Chuck Nash Chevrolet Buick GMC - Service Center
San Marcos, TX
41 Reviews of Chuck Nash Chevrolet Buick GMC - Service Center
I was at Chuck Nash getting an oil change. Just getting to experience how attentive the service team made what would have been a boring errand really enjoyable. They had coffee and breakfast snacks availa to experience how attentive the service team made what would have been a boring errand really enjoyable. They had coffee and breakfast snacks available as well as a large TV with the morning news on. The oil change was not only done fast but FINALLY a service team remembered to reset the oil life, I feel like others always forget to do that. It was a great visit and I would definitely recommend this dealership to my friends. More
In less than a week, discovered problems with car. Two months later, still not resolved. Have called and called. Talked to service manager, assistant service manager. All are very nice but my car proble months later, still not resolved. Have called and called. Talked to service manager, assistant service manager. All are very nice but my car problems have still not been resolved. I am making second payment on car on Monday and now I am stuck with a car that is have some electrical issues that the dealership wants no part of. Will never buy another car from this dealership or recommend it to anyone else. More
I was on a road trip with my kids in July in Texas and my air conditioner quit functioning. I went to their service department and they squeezed me in relatively quickly. Since the repair was going to be l air conditioner quit functioning. I went to their service department and they squeezed me in relatively quickly. Since the repair was going to be lengthy and expensive I decided to buy a new car instead due to the good deal they gave me. They even let me take ithe tahoe over night to our cabin as an extended test drive/loaner while I was trying to make a decision what to do. I am very happy with the car so far and had a bad experience (air conditioner going out) turned into a good one (got a new car while on vacation). Amy More
On our way from Dallas to Corpus Christi, our Yukon broke down on the side of the highway. We pulled up the closest dealership on our phone and Tim arranged for a wrecker to come pick us up within an hour. down on the side of the highway. We pulled up the closest dealership on our phone and Tim arranged for a wrecker to come pick us up within an hour. The repairs were made and we were back on the road the same day. Tim kept us informed on the progress of the repairs while we waited and Amanda and Monica helped get the payment and paperwork done so we could get to our destination. The next time we decide to buy a new or used vehicle, we will certainly shop at Chuck Nash Auto Group! More
I needed a recall performed on my 2007 Yukon XL Denali and I was also needing to have the transmission looked at due to some issues we had on a trip. I called and spoke to Larry Towards and he set me an and I was also needing to have the transmission looked at due to some issues we had on a trip. I called and spoke to Larry Towards and he set me an appointment for the next day - he even arrived early to accomidate my schedule! He listened to my description of the issues and relayed them to the mechanic - being a intermitend issue I was concerned about them being able to find the issue - I was called by noon with a full explenation of what they found and their plan on repairing - I picked up my Yukon that evening - all repairs done, recall done, and they inspected it for me. I couldn't be happier with my experience and I have referred several people to their service department. More
I would like to thank Tim Palmstein at Chuck Nash-Service Dept. We don't realize until after the purchase of a new or pre-owned vehicle, there comes a time when maintenance or service is required. I am one o Dept. We don't realize until after the purchase of a new or pre-owned vehicle, there comes a time when maintenance or service is required. I am one of many people that are somewhat displeased or unsatisfied with the auto service industry today. One of the most important parts of ownership in any vehicle is the trust and integrity of the dealership's service performance. I can honestly say Tim Palmstein, Assistant Service Manager, made my visit very easy and satisfying. Truly Thanks, Alex More
Very impressed with Service Manager, Jimmy Castillo. He is attentive and genuinely interested in making sure the job is done correctly and the customer is satisfied. I have been a customer of this dealers is attentive and genuinely interested in making sure the job is done correctly and the customer is satisfied. I have been a customer of this dealership since 1977 and have purchased 15 vehicles, mostly through Ben Gonzales. My overall impression of the dealership is outstanding. I know that I will be treated fairly when I purchase a vehicle and that when I need service, I can always rely on honest, helpful treatment. Chuck Nash, Jimmy and Ben are the reasons I continue to purchase vehicles from Chuck Nash Auto Group. More
Since the early 1980s I've bought all my cars from the Chuck Nash dealership in San Marcos. I has always been a pleasure to go in for service and be warmly greeted by Service Manager Jimmy Castillo. Even Chuck Nash dealership in San Marcos. I has always been a pleasure to go in for service and be warmly greeted by Service Manager Jimmy Castillo. Even though I've recently moved to New Braunfels I preferred to drive back to San Marcos this week so that I could see Jimmy again. He is a real asset to the dealership. More
I have only left my car with the service writer - Jimmy, for the past 30 years. Where he goes, I go for service. He is great in communicating with me about the needed service and will let me know about prog for the past 30 years. Where he goes, I go for service. He is great in communicating with me about the needed service and will let me know about progress. He makes sure I get good service. Jimmy is a great interface with the public for Chick Nash. With Jimmy as the service writer, I feel confident that I'll get great and fair service. More
Mr. Costillo, as service advisor, has taken care of four vehicles over 13 years- always with integrity, very good advice on what to do (and not do). Mr. Costillo is the reason why we purchased 2 vehicles f vehicles over 13 years- always with integrity, very good advice on what to do (and not do). Mr. Costillo is the reason why we purchased 2 vehicles from Chuck Nash Auto and wny we keep coming back. More