
Chuck Hutton Toyota
Memphis, TN
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2,149 Reviews of Chuck Hutton Toyota
Outstanding Service and Compassionate Team This past weekend, my college-aged son and his friends found themselves stranded late Friday night multiple states away from home due to a broken water pump. W weekend, my college-aged son and his friends found themselves stranded late Friday night multiple states away from home due to a broken water pump. With college classes starting Monday, they needed to get back home by Sunday. First thing Saturday morning, we called Chuck Hutton Toyota and were fortunate to speak with Brian Hicks, the Service Drive Manager. Brian was nothing short of amazing—kind, understanding, and proactive about the situation. Thanks to Brian’s exceptional coordination, the car was repaired that same day, and my son was back on the road by 1 PM. Everyone we encountered, from the parts department to the service department, was incredibly helpful and professional. Even though this dealership isn’t local to us, I wholeheartedly recommend them to anyone in the area. Thank you, Brian, and the entire Chuck Hutton Toyota team, for turning a stressful situation into a positive experience! More
Chuck Hutton’s sales person (Sarah) went way out of her way to make my purchase of a 2024 Tacoma a very pleasant experience. My delivery kept being extended through no fault of the dealership but in the en way to make my purchase of a 2024 Tacoma a very pleasant experience. My delivery kept being extended through no fault of the dealership but in the end Sarah drove my new Tacoma over 200 miles on her day off to deliver it to my door. Thank you Sarah and Chuck Hutton. I love my new truck. More
I always have an excellent experience with Chuck Hutton Toyota. The sales team is highly motivated to get you in a new car swiftly and without hassle. The service team is exceptional: Trustworthy and Reaso Toyota. The sales team is highly motivated to get you in a new car swiftly and without hassle. The service team is exceptional: Trustworthy and Reasonable. No need to go anywhere else! More
I was please with the service provided. The customer service representative was helpful! I would recommend Chuck Hutton dealship. The customer service representative was helpful! I would recommend Chuck Hutton dealship. More
I am writing to express my dissatisfaction with a recent car purchase agreement. I paid a $2,000 deposit for a vehicle that was supposed to be delivered November 2024. Despite this agreement, I have not rec car purchase agreement. I paid a $2,000 deposit for a vehicle that was supposed to be delivered November 2024. Despite this agreement, I have not received the car, nor have I been given any updates on its status. Repeated attempts to communicate with the sales representative and the dealership have been fruitless, often leading to unanswered calls or being directed to voicemail. The initial handling of my order also raised concerns, as the listing for the car remained online even after my purchase. Despite assurances that the vehicle was on its way, the only update I received was a vague notification of a possible delivery in early the following year, with no further details provided. My efforts to seek clarity or any sort of communication have been consistently ignored. This lack of communication and the dealership's refusal to refund my deposit when requested are completely unacceptable. I understand that delays can happen, but holding my money indefinitely without providing the promised product or service is unprofessional and appears to be a shady business practice. I am left with no choice but to seek a refund and pursue other options, as I have lost confidence in this transaction. More
Dependable and courteous. and very helpful. Brian has been very helpful. and points out issues, that need to be addressed at a late date. and very helpful. Brian has been very helpful. and points out issues, that need to be addressed at a late date. More