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Chuck Hutton Toyota

Memphis, TN

4.7
2,149 Reviews

4601 Hutton Way

Memphis, TN

38116

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2,149 Reviews of Chuck Hutton Toyota

December 09, 2019

Couldn’t be happier! I want to say a huge thank you to Tyler Bradley and the crew at Toyota Chuck Hutton! I received exceptional service here and got the car of my dreams More

by Rachel Wolcott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bradley
Dec 09, 2019 -

Chuck Hutton Toyota responded

Thank you so much, Rachel! We love to read stories like this! You know we appreciate the business and review. Please let us know if we can do anything else. Again, thank you!

December 09, 2019

Best Car Trade and Purchase We've Had to Date From start to finish, this was the best car trade and purchase we've had to date. First, Tyler Bradley greeted us with a clear comprehension of what More

by jem.vero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young Kim, Chris Todd, Tyler Bradley
Dec 10, 2019 -

Chuck Hutton Toyota responded

Thank you, thank you, thank you! We sincerely appreciate the time it took for you to write this! We love reading reviews like this. As always, please let us know if we can do anything else. Again, thank you!

December 09, 2019

2020 Camry Krish was AMAZING! He made my car shopping experience a smooth transition. If you’re in the market to purchase a vehicle, he is the guy to see! More

by British.hunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krish A. Taylor
Dec 10, 2019 -

Chuck Hutton Toyota responded

Thank you so much! Enjoy your new Toyota and please let us know if we can do anything else. Again, thank you!

December 08, 2019

Tyler did it again! Tyler is super friendly and helpful and got us into my dream car! No pressure and super knowledgeable. Thanks to Tyler and the rest of the Chuck Hut More

by Pete M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bradley
Dec 09, 2019 -

Chuck Hutton Toyota responded

Thank you, Pete! We appreciate your kind words and business. Please don't hesitate to let us know if we can do anything else. Again, thank you!

December 06, 2019

Good Experience Pleasant experience as well as very efficient! I found an amazing preowned certified Toyota 4Runner at a price that I couldn't turn down. I also rece More

by KIM R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl Gregory
Dec 06, 2019 -

Chuck Hutton Toyota responded

Thank you so much for your business and review! Its always great to get reviews like this. We know that Earl will appreciate it. Please let us know if we can do anything else. Again, thank you!

December 05, 2019

Truck Buying Experience Our salesman, Brice Bivens, was very professional and he made the truck buying experience pleasant. Thanks for giving us a good experience. Would no More

by Ricky R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brice Bivens
Dec 05, 2019 -

Chuck Hutton Toyota responded

Thank you, Ricky! We appreciate the review and business! Brice is a wealth of knowledge, and we are glad you had a pleasant experience. Please let us know if we can do anything else. Again, thank you!

December 04, 2019

Purchase David Hayes took the time to find the vehicle that I could afford and worked diligently in doing so. The vehicle needed some repairs and I was able to More

by kimberlyjamison34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hayes, Elston Hampton
Dec 05, 2019 -

Chuck Hutton Toyota responded

Thank you so much! Enjoy your new vehicle, and please let us know if we can do anything else. Again, thank you!

December 02, 2019

Outstanding Commitment toward Customer Service Krish did an awesome job of working with me regarding my interest on my 2018 Toyota Camry. Took care of me and answered all my questions. I like the w More

by geovannygopar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krish A. Taylor
Dec 02, 2019 -

Chuck Hutton Toyota responded

Thank you so much for your business and review! We know that Krish will be happy to read it. Please let us know if we can do anything else. Again, thank you!

November 30, 2019

Sell and lease The service today was fantastic. Earl and David are true professionals. We had many questions but they answered them all. We would highly recommend th More

by DWW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young Kim, James Robinson, David Hayes, Earl Gregory
Dec 02, 2019 -

Chuck Hutton Toyota responded

Thank you so much for your business and review! We know that you were taken care of. Please let us know if we can do anything else. Again, thank you!

November 29, 2019

Lied to get me on the lot I asked Karah for an out-the-door price for a car online. She told me her sales manager offered to sell the car for about $30,000. So after I got the More

by Memphis2010
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karah Brandt
Nov 29, 2019 -

Chuck Hutton Toyota responded

We appreciate your review and the opportunity to respond. First, we would like to address the subject line of your review; we did not lie to you. We were honest throughout the entire ordeal. Simply put, you inquired on one vehicle, and when you got here, you changed your mind to another, more expensive model. And because of the upgrade, the numbers changed. Karah came to us in 2018 after a career in the judicial system. We've found her to be forthcoming and transparent with incredible integrity. She has a great relationship with her customers, often working from referrals. We regret that we weren't able to agree on numbers, but to suggest that we were dishonest is false. Again, thank you for your review, and the opportunity to respond.

Nov 29, 2019 -

Memphis2010 responded

I did not change my mind the car they presented me when I arrived was the wrong car and it was only $300 more then the one I was looking at. To come back and blame the customer makes no sense. I didn't pull the car out. Either way this had nothing to do with the bait to get me through the door only to switch up the numbers. She also responded to say she couldn't sell me any of the XSE Camry's at the price I was offered. So there is no excuse for that. Update, I was able to get the car I wanted from Wolfchase Toyota. I didn't have any issues. I made the same offer as i did with Chuck Hutton and got the car. It's ridiculous to have people respond with more lies. The car they pulled out at Chuck Hutton was the same model with more upgrades for a couple hundred dollars more and they say it was a different model? If you have to lie in a response to a complaint it says a lot about your business.

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