Chuck Hutton Toyota

Chuck Hutton’s sales person (Sarah) went way out of her way to make my purchase of a 2024 Tacoma a very pleasant experience. My delivery kept being extended through no fault of the dealership but in the en way to make my purchase of a 2024 Tacoma a very pleasant experience. My delivery kept being extended through no fault of the dealership but in the end Sarah drove my new Tacoma over 200 miles on her day off to deliver it to my door. Thank you Sarah and Chuck Hutton. I love my new truck. More

I always have an excellent experience with Chuck Hutton Toyota. The sales team is highly motivated to get you in a new car swiftly and without hassle. The service team is exceptional: Trustworthy and Reaso Toyota. The sales team is highly motivated to get you in a new car swiftly and without hassle. The service team is exceptional: Trustworthy and Reasonable. No need to go anywhere else! More

I was please with the service provided. The customer service representative was helpful! I would recommend Chuck Hutton dealship. The customer service representative was helpful! I would recommend Chuck Hutton dealship. More

I am writing to express my dissatisfaction with a recent car purchase agreement. I paid a $2,000 deposit for a vehicle that was supposed to be delivered November 2024. Despite this agreement, I have not rec car purchase agreement. I paid a $2,000 deposit for a vehicle that was supposed to be delivered November 2024. Despite this agreement, I have not received the car, nor have I been given any updates on its status. Repeated attempts to communicate with the sales representative and the dealership have been fruitless, often leading to unanswered calls or being directed to voicemail. The initial handling of my order also raised concerns, as the listing for the car remained online even after my purchase. Despite assurances that the vehicle was on its way, the only update I received was a vague notification of a possible delivery in early the following year, with no further details provided. My efforts to seek clarity or any sort of communication have been consistently ignored. This lack of communication and the dealership's refusal to refund my deposit when requested are completely unacceptable. I understand that delays can happen, but holding my money indefinitely without providing the promised product or service is unprofessional and appears to be a shady business practice. I am left with no choice but to seek a refund and pursue other options, as I have lost confidence in this transaction. More

Alexander Pak was awesome, and everyone else that helped us out. I would recommend him to everyone I know. Thank you us out. I would recommend him to everyone I know. Thank you More

Dependable and courteous. and very helpful. Brian has been very helpful. and points out issues, that need to be addressed at a late date. and very helpful. Brian has been very helpful. and points out issues, that need to be addressed at a late date. More

Each technician is very helpful, pleasant and thorough. I really appreciate this Toyota service department. I really appreciate this Toyota service department. More

My Tacoma was serviced without an appointment and was completed less than an hour! Thank You! completed less than an hour! Thank You! More

DO NOT EVER COME TO THIS PLACE FOR SERVICE ON YOUR CAR. just look at their 1 star reviews, look how they treat customers and ruin their relationship with Toyota over and over again. I took my car in just look at their 1 star reviews, look how they treat customers and ruin their relationship with Toyota over and over again. I took my car in for service 14 months ago because many errors came on the car including secondary break malfunction, LDA malfunction, drive start malfunction, and engine light. They fixed the problem and charged me $600 which I was okay with. 13 months later all the same lights come back on, I called them to see if maybe I could get my problem fixed with less or free of charge since obviously the problem wasn’t fixed (I knew it was a reach to ask for that but did it anyways). When I called the manager STEVE stated that my car was taken in April of last year for check engine only. They literally created a false documents stating that I took it in for check engine only, good thing I have documentation of everything that was wrong with the car when I took it in. If you look up this problems online on a Camry 2018 or 2019 you’ll find hundreds of customers having the same problem, was this falsely documented to not have to do recall on every Camry from those years because of how much it would cost them? I don’t know we will find out. I agreed to take my car in for a diagnostic that would cost $145 or $160 after tax which would tell me what was wrong with the car and how much it would be to get fixed. The first time they stated that they didn’t know what the problem was but they reset the system and the lights were off and charged me the amount above and told me if they come back on which they probably will just bring it back so we can see what new codes come up because right now it’s mixed with old codes. 4 hours later the light came back on and I called to take it back in. Once I take it back in after day 1 they say that they’re not sure what the problem is but they are being someone in tomorrow to take a better look, after the 2nd day they called me and said they’re not sure what the problem is completely but they know where it possibly starts. That they can replace a part that would cost $1470 and that might fix the problem but that they aren’t sure at all. Since they really don’t know what the problem is and they’re pretty much playing the guessing game I asked for a refund because it’s ridiculous that they don’t know what the problem is but still want to charge me $1470 to just see if that change fixes the car. If I pay for a diagnosis is for them to tell me exactly what’s wrong and what would be the total to fix it. If you can’t come up with an accurate answer why would you charge your customer for the diagnosis? I asked Steve for a refund he said sorry we are not issuing a refund. Like I said, luckily I have prove of documentation from last year for their false documents and we will see where this ends up. THIS IS A HORRIBLE EXPERIENCE, I know we get desperate when something happens to our car but this place made it a thousand times worse. Whatever you do, DO NOT WASTE YOUR TIME AND MONEY ON THIS PLACE, IT IS NOT WORTH IT!!! More

Mark Tye service tech has always been very helpful! His is very efficient. He has been there and knows. His is very efficient. He has been there and knows. More