
Chuck Hutton Nissan
Jackson, TN
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My experience with Carlock Nissan of Jackson was beyond horrible. I first went to the dealership on a Tuesday. My wife and I were interested in buying an Altima. After talking with a a salesman we were horrible. I first went to the dealership on a Tuesday. My wife and I were interested in buying an Altima. After talking with a a salesman we were told that we could "get into the car" for around 16K-17K. I told the sales man that I would be back on Saturday with my trade-in. I was offered $8000 on a Ford F 350 that, according to the blue book was worth $9,500 (trade in, $14,500 retail). With the trade I had a $9000 loan. According to the salesman my payments on that loan would be at a 4.5% interest rate. The number I was given was $340/month over 72-months. At that price the car would have cost $24,480 (and if you add the value of my truck back into the equation the total cost of the car to me would have been $32,480. It must also be mentioned that this car was a base package. No leather, no sunroof etc. After calling the salesman hand on this he finally admitted that the price on the car was actually $21,900, and that he could not sell the car for 17K. Neither the salesman nor the manager would honor the original price, and my wife, kids and I made two trips and drove approximately 200 miles to do business with car lock. NEVER AGAIN! More
I sincerely want to congratulate you guys on taking your car dealership to a new all time low. You guys top all the jokes about how sorry used car salesmen are. My wife has a few health issues. She is on car dealership to a new all time low. You guys top all the jokes about how sorry used car salesmen are. My wife has a few health issues. She is on the liver transplant list, she is a diabetic, she has neuropathy, a hip replacement, and 8 more broken bones over the last two years. He blood levels from time to time get a little off which makes her decision making not so clear which makes her an easy target. While for Christmas my wife wanted to surprise me with a used truck. We have been servicing our vehicles with you guys so she gave your company a call first. When she arrived they stooped to an all time low and talked her into trading my car for not a truck but a van that was older than my car. It would have been a very bad trade even if she traded even but they talked her into giving them $2,000.00 extra. Now to set the record straight you only have to talk to my wife for a minuet to see that she would be an easy target. Now the story gets worse. She comes back 1st thing the next morning to plead for the extremely bad deal to be undone only to be told no way. They were actually proud of the swindle. My wife went to the bank in tears and for some reason they told her to stop the check and she did. You ask where I was during all of this. I was at the hospital taking care of my Father who was dying of cancer which he has now passed on. Tuesday night at 9:00 PM the police came and took my wife to jail. In her condition this is worse than it seems since her immune being so poor we will now surely end up in the EM Room and then a trip to Vanderbilt. Due to my hand being full I only have time to write this letter. Maybe you can use it as a training tool to take advantage of the weak. Congratulations Will! This has got the be the best sale of the year. I forgive you. I hope God does, Merry Christmas More